Maria was great looking after me and my Honda Jazz. She updated to me while the car was having the MOT on all issues like I was in the garage with my car. She was also considerate and gave me an o... Voir plus
Établissement
Changer d'établissementVictoria Road, Ruislip, HA4 0LJ London, England, GB
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Maria Nagy your service rep. was very knowledgable, helpful and pleasant to speak too. The overall experience was very good with collection/return and wash/vac. added to the Service and MOT. as per... Voir plus
L'entreprise a répondu
recently bought a 2017 Honda Civic Sport Plus and I’m very happy with the car and the service I received. Adrian provided excellent customer service and made the whole process very easy and strai... Voir plus
L'entreprise a répondu
Honda arranged for my car to be picked up from my home which is a plus . An addition to the service was a video sent by the mechanic showing my car being serviced and detailing what needs fixing. I wa... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire automobile
- aussi dans
- Atelier de réparation automobile
- Magasin de pièces auto d'occasion
- Vendeur de voitures d'occasion
Écrit par l'entreprise
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Coordonnées de contact
Victoria Road, Ruislip, HA4 0LJ, London, England, Royaume-Uni
- 020 8845 3551
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Service with a smile
Maria was great looking after me and my Honda Jazz. She updated to me while the car was having the MOT on all issues like I was in the garage with my car. She was also considerate and gave me an office to wait in so I can work on my laptop.
The service was of a high standard as was the aftercare, as Maria looked after myself and my Honda. Thanks!
Always been very happy with service…
Always been very happy with service given.

Réponse de Brayleys Cars - Brayley Honda Ruislip
Service was excellent
Service was excellent. Fully informed every step. I loved the video link of work required

Réponse de Brayleys Cars - Brayley Honda Ruislip
Smooth process and the car looks to be…
Smooth process and the car looks to be in great shape. The complimentary wash and valet is greatly appreciated.

Réponse de Brayleys Cars - Brayley Honda Ruislip
Excellent Customer Service
I've been coming to Brayley Honda Ruislip now for 10 years. The customer service I received on this occasion was nothing short of outstanding.
The service advisor that was dealing with me (Maria), went through everything that would be done on the day. A walk round video of the car was made to record any damage etc, an excellent addition for peace of mind.
She also mentioned that my car would receive a courtesy 20 min wash before the service. I left the car to be picked up later that day.
A health check video and report was sent to me within a few hours, after which Maria called me and ran through what needed doing. She was very professional and thorough.
When I went to collect my car, Maria took payment and went through some price of parts that I had requested. She then asked for my service book to stamp, which I had forgotten, but assured me it would get stamped if I popped in whenever convenient.
All in all, a very pleasant visit to Brayley Honda Ruislip. I look forward to my service next year. Keep up the good work Maria.

Réponse de Brayleys Cars - Brayley Honda Ruislip

Réponse de Brayleys Cars - Brayley Honda Ruislip
The Honda service experience
I think that thr service advisor Amy took the whole experience customer service to a new level.

Réponse de Brayleys Cars - Brayley Honda Ruislip
First Class Service @ Honda Ruislip
the knowledge of the staff member and the efficiency in which they managed my booking.

Réponse de Brayleys Cars - Brayley Honda Ruislip
Very good service and work…
They were well prepared on arrival,efficient hand over and information, clean pleasant enviroment to wait in. The work was carried out quickly and car returned clean

Réponse de Brayleys Cars - Brayley Honda Ruislip
Mot and service
Had service and MOT on my Jazz. Used Honda Ruislip for many years.
Sad that they have stopped the collection/drop off service…..they now charge £50 for this!
Was very shocked when they wanted to charge nearly £250 to replace the spark plugs - obviously I declined.
Courteous staff as usual

Réponse de Brayleys Cars - Brayley Honda Ruislip
Good and Bad results
I have given the Service Department 5 stars. This was my 1st year service. The service was excellent. Everyone in the service department was very helpful. But they parked my car in a position that caused me to scrap the passengers side. The damage will now need to be repaired.

Réponse de Brayleys Cars - Brayley Honda Ruislip

Réponse de Brayleys Cars - Brayley Honda Ruislip
well looked after by your staff
well looked after by your staff
Honda is value for money which I have been driving for last 10 Years
recommend any time

Réponse de Brayleys Cars - Brayley Honda Ruislip
Very efficient experience

Réponse de Brayleys Cars - Brayley Honda Ruislip
Great service
As always, Brayleys staff are extremely knowledgeable & helpful. I've been a customer here for many years & would recommend them to anyone.

Réponse de Brayleys Cars - Brayley Honda Ruislip
Good Experience and the Car Wash is Back
I took my car in at Brayley Honda Ruislip for Service & MOT early in the morning and Preet Shah who dealt with me was very friendly, he answered all my queries and handed back my car at its earliest as requested.
My car was completed very quickly and it was handed back to me midday and it was even vacuumed and washed which i was very happy about it, as i was told over the phone when booking in my service that they have stopped doing the car wash, but now i am glad that they have brought it back, even though the vacuum and wash was only 20minutes but it was better than not having it cleaned after a service and driving it out of a show room. My friend who got their car serviced and MOT 3 months ago didn't get their car washed as Honda said they have stopped it and she was very upset and jealous that i had it.
When i got home i checked my service book and noticed that they have forgotten to stamp and date my service book so i contacted them straight away, they apologised and told me that i can just pop in anytime when i am nearby to get it stamped. I asked if i can get it stamped on my next service as i don't live locally and they said that it was fine as they have the record of it.
So only slight issue of forgetting the stamp on the service book but overall it was a good experience.

Réponse de Brayleys Cars - Brayley Honda Ruislip
MOT and service all done
MOT and service all done.
Happy with the work done. Car feels like new.

Réponse de Brayleys Cars - Brayley Honda Ruislip
Excellent work ad service
Excellent work ad service
Very helpful ad polite receptionist.

Réponse de Brayleys Cars - Brayley Honda Ruislip
Good experience
Good experience. Gary Foxley was helpful and professional. No complaints.

Réponse de Brayleys Cars - Brayley Honda Ruislip
I have a two year service plan
I have a two year service plan. I am over 80 so it is very helpful to have my car collected and returned, very clean, after my annual service and MOT. The service department contacted me prior to collection, kept me well informed about progress during to day and kept me informed as to when the car would be returned.

Réponse de Brayleys Cars - Brayley Honda Ruislip
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