I made a visit to Brayleys to have my Motability car serviced. I had a waiting appointment and when I arrived I was offered a choice of hot and cold drinks and was seated in a very comfortable chair.... Voir plus
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Visited to look at a kia stonic..Oliver Tomkins the sales guy gave me all ofthe information I needed to decide to have that particular car. A test drive was had the decision was made..Oliver kept... Voir plus
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The best car dealership I have ever dealt with. Rather than just pay lip service, the team go out of their way to be friendly and helpful. I seriously cannot fault Brayley’s sales, after service and s... Voir plus
The counter staff were very helpful, The service was completed on time and the vehicle cleaned. However, the service book was not filled in incorrectly so I can only hope the correct service was carr... Voir plus
À propos de l'entreprise
- Concessionnaire automobile
- Atelier de réparation automobile
- Magasin de pièces auto d'occasion
- Vendeur de voitures d'occasion
Écrit par l'entreprise
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Coordonnées de contact
Houghton Road, LU5 5BF, Dunstable, Bedfordshire, Royaume-Uni
- 01582477500
4,8
Excellent
541 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 31 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Great dealership
Great showroom plenty stock Peter was super helpful not rushed gave you all the time you needed very knowledgeable Have dealt with this site for many years (excellent service)
19 avril 2026
Avis spontané
Réponse de Brayleys Cars - Brayley KIA Dunstable
Hi Joseph, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Great Purchase Process.
We bought a brand new Kia Sportage for our daughter from this garage. Peter Deans was outstanding in every way, from ordering the car to purchasing it. Nothing was too much trouble for him. The hand over was not rushed, he explained all the car’s features in a clear way. Such a different experience from one of the other Kia dealerships locally. We felt safe and comfortable in dealing with him. A fantastic experience.
30 avril 2026
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Réponse de Brayleys Cars - Brayley KIA Dunstable
Hi Janaine, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Réponse de Brayleys Cars - Brayley KIA Dunstable
Hi Angie, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Car service
Easy to book appointment, staff very efficient, communications good, satisfied with the work done. Overall very good service.
28 avril 2026
Avis spontané
Réponse de Brayleys Cars - Brayley KIA Dunstable
Hi Alan, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Amazing staff
We dealt with Herman to get our motorbility car and he made it such a smooth easy process. We cannot thank him enough! Such amazing staff at Kia🤍
28 avril 2026
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Réponse de Brayleys Cars - Brayley KIA Dunstable
Hi Becca, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Excellent Service With Professionalism
I recently had an outstanding experience at Brayley Kia Dunstable, particularly thanks to Mr. Herman D’Souza. From the moment I walked in, I was greeted with a warm welcome that set the tone for the rest of my visit.
Mr. D’Souza demonstrated exceptional professionalism and knowledge about the vehicles. He took the time to understand my needs and preferences, guiding me through the available options without any pressure. His communication was clear and concise, making the entire process smooth and enjoyable.
What impressed me most was his willingness to answer all my questions, no matter how small, and his prompt follow-up after my visit. It’s rare to find someone who genuinely cares about ensuring the customer is satisfied.
Overall, I highly recommend Brayley Kia Dunstable and commend Mr. Herman D’Souza for his excellent service. I left feeling valued as a customer and confident in my decision. Thank you for a fantastic experience!
Gabriel Fernandes
28 avril 2026
Avis spontané
Réponse de Brayleys Cars - Brayley KIA Dunstable
Hi Mr Fernandes, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Very helpful in getting vehicle booked…
Very helpful in getting vehicle booked in for the date I was looking for and provided advice on reducing the cost
20 avril 2026
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Réponse de Brayleys Cars - Brayley KIA Dunstable
Hi Colin, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Customer service was excellent
Customer service was excellent. Service department also excellent. I could not fault the dealership. Staff very pleasant and helpful.
27 avril 2026
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Réponse de Brayleys Cars - Brayley KIA Dunstable
Hi Mr Beale, Thank you for your kind words and this wonderful review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Réponse de Brayleys Cars - Brayley KIA Dunstable
Hi Brian, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Use Brayleys every year for my service…
Use Brayleys every year for my service and MOT. Love the service they offer. Prices are very competitive and never feel as though I have been ripped off.
22 avril 2026
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Réponse de Brayleys Cars - Brayley KIA Dunstable
Hi Christine, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Very Good Dealership
I've been using this KIA dealership since circa 2011.
I have never been disappointed or let down by the staff.
Excellent service in both sales & service.
21 avril 2026
Avis spontané
Réponse de Brayleys Cars - Brayley KIA Dunstable
We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Good service from service dept.
It was easy to book my car in for a service at a convenient time. I was kept informed through the day and given all the information that I needed to make decisions on further work.
Collection of my car was simple and also I was pleased that the car had been washed.
Although I had a checklist with the invoice, it would have been useful for someone to go through it with me as there are some bits that I didnt understand.
20 avril 2026
Avis spontané
Réponse de Brayleys Cars - Brayley KIA Dunstable
Hi Linda, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.
Great support and customer service experience
Having had a number of dealings with local Kia garages, Brayley have been, by far, the best to deal with.
Resent experiences with some other garages has been poor, however from the moment we started using Brayley in Dunstable service department, they have been supportive, responsive and flexible.
Great customer service and the best experience in this area.
16 avril 2026
Avis spontané
Réponse de Brayleys Cars - Brayley KIA Dunstable
Hi Beth, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
I had an excellent experience buying my…
I had an excellent experience buying my car from the first test drive to picking up the new vehicle and that was all down to Peter Deans.
Thank you Peter for a smooth transition.
19 avril 2026
Avis spontané
Réponse de Brayleys Cars - Brayley KIA Dunstable
Hi Tina, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Réponse de Brayleys Cars - Brayley KIA Dunstable
Hi Sharon, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Réponse de Brayleys Cars - Brayley KIA Dunstable
Hi Chris, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Great customer service (Jordan) but as…
Great customer service (Jordan) but as always the guys in the workshop don’t care about the customers and are masking their laziness and incompetence behind “ we can’t fault it”. This will be my last Kia. Sick and tired to be taken for a mug on my dime.
15 avril 2026
Avis spontané
Réponse de Brayleys Cars - Brayley KIA Dunstable
Thank you for your review. Rest assured, our technical team are as committed to quality service as our front desk; we are sorry that we couldn't replicate the fault during your visit.
Réponse de Brayleys Cars - Brayley KIA Dunstable
Hi Trisha, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Bought a new Stonic via Oliver in sales…
Bought a new Stonic via Oliver in sales , helped me from start to finish the whole process was brilliant and would highly recommend to friends and family
11 avril 2026
Avis spontané
Réponse de Brayleys Cars - Brayley KIA Dunstable
Hi Mark, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Service is good
Service is good but reception area could be visitor friendly i.e. people travelling long distances could work there for few hours. Staff is supper friendly
7 avril 2026
Avis spontané
Réponse de Brayleys Cars - Brayley KIA Dunstable
Hi Mahendra, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.
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