Brayleys Cars - Brayley KIA Dunstable Avis 

545
TrustScore 5 sur 5

4,8

Houghton Road, LU5 5BF Dunstable, Bedfordshire, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I made a visit to Brayleys to have my Motability car serviced. I had a waiting appointment and when I arrived I was offered a choice of hot and cold drinks and was seated in a very comfortable chair.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Visited to look at a kia stonic..Oliver Tomkins the sales guy gave me all ofthe information I needed to decide to have that particular car. A test drive was had the decision was made..Oliver kept... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The best car dealership I have ever dealt with. Rather than just pay lip service, the team go out of their way to be friendly and helpful. I seriously cannot fault Brayley’s sales, after service and s... Voir plus

Noté 3 sur 5 étoiles

The counter staff were very helpful, The service was completed on time and the vehicle cleaned. However, the service book was not filled in incorrectly so I can only hope the correct service was carr... Voir plus


À propos de l'entreprise

  1. Concessionnaire automobile
  2. Atelier de réparation automobile
  3. Magasin de pièces auto d'occasion
  4. Vendeur de voitures d'occasion

Écrit par l'entreprise

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Coordonnées de contact

  • Houghton Road, LU5 5BF, Dunstable, Bedfordshire, Royaume-Uni

  • 01582477500

4,8

Excellent

TrustScore 5 sur 5

545 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 31 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,8

Tous les avis

(545)

3 071 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Bought a new Stonic via Oliver in sales…

Bought a new Stonic via Oliver in sales , helped me from start to finish the whole process was brilliant and would highly recommend to friends and family

11 avril 2026
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Réponse de Brayleys Cars - Brayley KIA Dunstable

Hi Mark, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Noté 4 sur 5 étoiles

Service is good

Service is good but reception area could be visitor friendly i.e. people travelling long distances could work there for few hours. Staff is supper friendly

7 avril 2026
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Réponse de Brayleys Cars - Brayley KIA Dunstable

Hi Mahendra, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Noté 5 sur 5 étoiles

Excellent customer services

Excellent customer services. Very great communication and very happy with everything they have done

7 avril 2026
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Réponse de Brayleys Cars - Brayley KIA Dunstable

Hi Mitchell, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Noté 5 sur 5 étoiles

Fantastic service

24 mars 2026
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Réponse de Brayleys Cars - Brayley KIA Dunstable

Hi Tracy, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Noté 5 sur 5 étoiles

Kia Soul Purchase

Excellent attention from the enquiry to the purchase our sales guy Pete Deans helped on the selection and looked after us fantastically.

2 avril 2026
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Réponse de Brayleys Cars - Brayley KIA Dunstable

Hi Mark, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Noté 5 sur 5 étoiles

Very professional

Herman kept me up to date with everything during the process and was very thorough

31 mars 2026
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Réponse de Brayleys Cars - Brayley KIA Dunstable

Hi Nicole, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Noté 5 sur 5 étoiles

First year's service

First year's service, very pleased with reminder e-mails and messages in advance of making an appointment. Staff always friendly and welcoming, facilities in waiting areas comfortable. Had to wait for 'signing out' completion documents a bit longer than expected, but could see they were having a very busy day on the service desk, so did not mind too much.

31 mars 2026
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Réponse de Brayleys Cars - Brayley KIA Dunstable

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Noté 5 sur 5 étoiles

From when you walk through the door to…

From when you walk through the door to reception looking in desk come across very good I would give hundred percent for this and for collecting the car and our clinic come back and the work was carried out much better than any other Kia dealership they’ve done this car before would recommend to anyone

31 mars 2026
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Réponse de Brayleys Cars - Brayley KIA Dunstable

Hi Ron, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Noté 5 sur 5 étoiles

Excellent experience from the moment we…

Excellent experience from the moment we walked into the showroom.
Jordan talked us through the options that suited our needs within budget. We had lots of questions and both verbal and written Communication was excellent so we knew exactly what we were buying and the costs involved. Test driving was no issue. At no point did we ever feel pressured to do anything.
We can highly recommend Bradley and in particular Jordan.

16 mars 2026
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Réponse de Brayleys Cars - Brayley KIA Dunstable

Hi Julie, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Noté 5 sur 5 étoiles

Very cool and very good service Good…

Very cool and very good service Good job Thanks

30 mars 2026
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Réponse de Brayleys Cars - Brayley KIA Dunstable

Hi Suthaharan, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Noté 5 sur 5 étoiles

Sat Nav cannot be updated?

5 stars for Brayleys and no stars for KIA. I booked my 2021 Kia Niro for update to my sat nav. I waited while the work was done or in this case not done. after about one hour i was told that after trying 4 or 5 times they could not make it work. They did not know how I could get the sat nav updated. They have not been provided with the appropriate software updates by KIA although a further update is expected in June/July. The service people were very nice but this is ridiculous. my car is only 4.5 years old and i cannot get my sat nav updated??? so disappointed - up till now everything about KIA has been very good.

26 mars 2026
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Réponse de Brayleys Cars - Brayley KIA Dunstable

Hi Jim, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Noté 5 sur 5 étoiles

Existing Customer, Many Years

Hi I have been a customer at Kia Brayleys for many years, and have always had the best service and information provided to me, I have dealt with Herman DSouza now on 2 occasions for purchasing new cars and I must say it was an excellent experience on both occasions,I give Herman 5 star and above rating, very polite and helpful answered all my questions a very nice gentleman would highly recommend,he puts you at ease and also has a great sense of humour too, was an absolute pleasure again with Herman.
I also know all of the staff there including Jake and George and all Service team and they are all a pleasure to deal with, i personally would not go anywere else to buy my cars, Brayley Kia thank you all so much what a great bunch of people you all are highly recommend all of you.
Thank you so much its much appreciated for all of youre help.
Veronica Linnie

27 mars 2026
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Réponse de Brayleys Cars - Brayley KIA Dunstable

Hi Veronica, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Noté 5 sur 5 étoiles

Absolutely fantastic experience with…

Absolutely fantastic experience with the engaging, thoughtful and fun staff at Brayleys Kia Dunstable. I personally had the pleasure of being helped by Herman D'souza. Thank you for making this such a great experience for our family.

25 mars 2026
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Réponse de Brayleys Cars - Brayley KIA Dunstable

Hi Rochelle, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Noté 5 sur 5 étoiles

Well, that was easy!

Just bought my 4th Kia from Brayley. Dunstable and as usual, a simple and pleasant experience. Salesman Peter was our contact throughout the purchase, answering all the usual customer questions while being very amiable and not "pushy" at all. Would definitely recommend Brayley, so much better than previous main dealers that I have bought from.

21 mars 2026
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Réponse de Brayleys Cars - Brayley KIA Dunstable

Hi Richard, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Noté 5 sur 5 étoiles

Very efficient and really helpful

25 mars 2026
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Réponse de Brayleys Cars - Brayley KIA Dunstable

Hi Ann, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Noté 5 sur 5 étoiles

Georgina at the Kia Dunstable is one you want.

Georgina at the Kia Dunstable was so amazingly helpful, personable and efficient. Couldn't asked for a better service to be honest, from the short time it took to get all of the MOT, service etc done to the customer service. Outstanding.

19 mars 2026
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Réponse de Brayleys Cars - Brayley KIA Dunstable

Hi Jack, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Noté 5 sur 5 étoiles

The staff were attentive

The staff were attentive, friendly and helpful. Thank you for looking after us.

24 mars 2026
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Réponse de Brayleys Cars - Brayley KIA Dunstable

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Noté 5 sur 5 étoiles

10/10 service

What a first time experience of purchasing a car on my own!! From start to finish everything was spot on with the smallest detail to the final purchase of the car! This is my second Kia and the service I’ve experienced from this particular garage: Houghton Regis garage was beyond par! Everyone is polite and they go above and beyond to assist you with the vehicle you want!! Even if you experience something that’s not quite right the manager Jake goes the extra mile and takes the job on personally! Can’t fault the garage excellent leadership! And good selection of cars on forecourt to choose from! Thank-you for assisting me with my purchase! Look forward to doing business with this garage in the future!

19 mars 2026
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Réponse de Brayleys Cars - Brayley KIA Dunstable

Hi Salmha, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Noté 5 sur 5 étoiles

Service and MOT

I recently had my Cee'd in for a service and MOT, and the team were great from start to finish. Booking was easy, communication was clear, and they kept me updated throughout the whole process. The work was completed quickly and professionally. Impressed with the level of care and honesty, good value and great service. Highly recommended!

20 mars 2026
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Réponse de Brayleys Cars - Brayley KIA Dunstable

Hi Joe, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Noté 5 sur 5 étoiles

Great company, friendly and efficient from start to finish

Great company . I always get my MOT and service done by Kia Dunstable. Really friendly and helpful staff from drop off to pick up. They are efficient , friendly and keep you informed as to the progress of the work.
When they do the MOT they check for any other issues minor or major that may need looking at in the future.
I thoroughly recommend them

20 mars 2026
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Réponse de Brayleys Cars - Brayley KIA Dunstable

Hi Wendy, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

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