Excellent communication, helpful staff. Very friendly team. Particularly impressed with the health check video that was provided. Well done Bradley, Harpenden , keep up the high standards
L'entreprise a répondu
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Lisez les avis des autres
Salesman Maurice Albert found exactly what I was looking for, a low mileage 6 month old Kia Niro Aspire to trade in my 2020 Niro 4. Excellent service throughout.
L'entreprise a répondu
Checking in was straightforward and smooth, I was kept informed of progress and called when my car was ready to collect. The car was clean and tidy and paperwork all clear.
L'entreprise a répondu
My 6 year old sportage needed parts replacing that compared to almost its entire second hand value. The service video provided didn't cover some of the advisory work that was listed. Can't work out... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire automobile
- Atelier de réparation automobile
- Magasin de pièces auto d'occasion
- Vendeur de voitures d'occasion
Écrit par l'entreprise
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Coordonnées de contact
Luton Road, AL5 2UA, Harpenden, Royaume-Uni
- 01582 464100
4,8
Excellent
351 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 32 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Brayleys Cars - Brayley Kia Harpenden
Hi Ivor, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Good Service
Checking in was straightforward and smooth, I was kept informed of progress and called when my car was ready to collect. The car was clean and tidy and paperwork all clear.
27 août 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Kia Harpenden
Hi Beth, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Réponse de Brayleys Cars - Brayley Kia Harpenden
Hi Fred, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Brayley’s Harpenden, excellent Sales service from Maurice Albert
Salesman Maurice Albert found exactly what I was looking for, a low mileage 6 month old Kia Niro Aspire to trade in my 2020 Niro 4.
Excellent service throughout.
25 août 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Kia Harpenden
Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
No pressure from staff
No pressure from staff. Very helpful and obliging staff.
15 juin 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Kia Harpenden
Hi Margaret, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Twelve years outstanding service
Twelve years service which is always outstanding from the moment you ring to make the service appointment to the point of handover by each member of the team.
24 août 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Kia Harpenden
Hi Helen, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Well done Bradley, Harpenden
Excellent communication, helpful staff. Very friendly team. Particularly impressed with the health check video that was provided. Well done Bradley, Harpenden , keep up the high standards
20 août 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Kia Harpenden
Hi David, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Réponse de Brayleys Cars - Brayley Kia Harpenden
Hi Milivoy, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Excellent service
Excellent service, helpful, polite and courteous, my car was ready for collection on time, and the trade in was painless.
15 août 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Kia Harpenden
Hi, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Réponse de Brayleys Cars - Brayley Kia Harpenden
Hi Christine, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
My daughter bought her first car
My daughter bought her first car from Brayley Kia in Harpenden and it was a fantastic experience for her. Natalie made everything clear and easy for her, How buying a car should be. Thank you. Great team and very friendly!
6 août 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Kia Harpenden
Hi Ian, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Excellent service from the initial…
Excellent service from the initial booking of my MOT and service to the service on the day. . Tom on reception was excellent and kept me updated during the day . The extra bonus was receiving the video of the MOT. which showed that everything was done as described . Excellent service as always from everyone thank you
6 août 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Kia Harpenden
Hi Jan, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
First class service.
Third time I have changed my car at Brayleys. The whole procedure was dealt with very smoothly and efficiently. Very patient with this elderly driver!
21 juillet 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Kia Harpenden
We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Easy to get booked in and friendly staff
15 juillet 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Kia Harpenden
Hi Nick, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Brayleys provided a very friendly and…
Brayleys provided a very friendly and efficient service for my car. The work was completed very quickly. I use Brayleys regularly for my car!
15 juillet 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Kia Harpenden
Hi Derek, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Great service throughout definitely…
Great service throughout definitely recommend
10 juillet 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Kia Harpenden
Hi Steven, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Excellent customer service
Polite, quick service. Comfortable waiting area in showroom which allowed me to work for the 2 hours with complimentary coffee. Great service all round, car returned washed and hoovered!
26 juin 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Kia Harpenden
Hi Tanya, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
mt new EV2
At the launch of the EV2 I was so impressed, both with car, and the sales team promoting it, that I placed an order there and then. Subsequently I have dealt solely with Jonathan Leston who was outstanding in progressing the sale and guiding me through all the other things necessary to part with my old car and receive the new. Well done! I recommend him to everyone.
27 juin 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Kia Harpenden
We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Welham Green Brayleys
Very helpful staff who allowed me to leave my car early.
Good communication about costs and work needed.
25 juin 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Kia Harpenden
Hi Christine, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff, and certainly not overbearing.
14 juin 2026
Avis spontané
Réponse de Brayleys Cars - Brayley Kia Harpenden
Hi David, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
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