Brian Thomas Estate Agents Avis 

Great communications and friendly service! Thank you for providing such a professional service for our purchase of our lovely new home!

Mike was absolutely brilliant

Very professional yet very friendly. Made my property purchase experience very easy and smooth. Would highly recommend

Well I must say that after all the negative stories you hear about Estate agents I can honestly say that my experience of Brian Thomas Estate Agents was completely positive. From initial engagement of their services, marketing, viewings and communication, all aspects were excellent.
We would like to personally thank Paul Wallace who helped us through the sale of our home, who went over and above what was expected of him as far as we understood, nothing was a problem for him. During this very stressful time he kept us fully up to date, reassured us and guided throughout. He protected us from the start with regard to finding the right buyer who was ready financially to purchase our home. There were quite a few hurdles during the process that Paul helped us through as well as advising, liasing and negotiating.
He also chased very poor solicitors on our behalf that had caused unnecessary delays in finalising exchange and completion of contracts.
I can honestly and wholeheartedly say that I recommended Paul @Brian Thomas Estates in the Woodford, Wanstead, Buckhurst Hill Chigwell areas and around N/E London and borders of West Essex. You will not find a better person for the sale of your home.
Thank you again!!

Ease the stress of moving. Mike and his team brought years of experience to smooth out a lot of bumps that occurred when recently selling our home. We loved the fact that Brian Thomas are a small family business because they are able to provide that personal touch. I would definately recommend their services.

I would like to sincerely thank Mike at Brian Thomas Estate Agents for the outstanding service during my property purchase. Mike was incredibly patient, friendly, and always happy to explain things clearly whenever I had questions.

He handled communication between myself and the seller very smoothly and responded to every request promptly, which made the whole process feel well organised and reassuring. His support and dedication throughout the journey really stood out.

I highly recommend Brian Thomas Estate Agents to anyone considering buying or selling a property — you’ll be in very good hands.

I’ve been renting privately for over 20 years across Edinburgh, Glasgow, Leeds and London, and I can honestly say Brian Thomas are the best agents I’ve ever dealt with as a tenant (helped, of course, by having a great landlord too).

They’ve always been extremely responsive to any issues, consistently friendly and polite, and communication has been excellent throughout. Unlike some other agencies I’ve experienced, they’ve only ever contacted us when necessary - such as at tenancy renewals - and inspections were carried out in a very respectful and professional way.

It makes such a difference as a tenant to feel treated with courtesy, and Brian Thomas have always shown that. I would thoroughly recommend them to landlords looking for a professional and courteous agent, and equally to tenants who want to deal with a genuinely friendly and respectful team. Particular thanks to Sherry and Susan who have been absolutely brilliant over the last five years. Thank you!

We used Brian Thomas Estate Agents when we bought our previous home 23 years ago and so met with them and appointed them again. Thank goodness we did! What started out as a straightforward transaction - listing, several viewings, several offers, accepting one and then going through the legal process - ended up as a stressful time after the first buyer dropped out just as we were about to exchange contracts. We felt very well supported by Mike and Paul during this time. The property was quickly relisted and soon under offer. We then experienced several other issues (it really did feel at times like what could go wrong did go wrong) but throughout the whole sale process we felt very well supported. In the end, we had a successful sale which enabled us to buy our dream home, and this was entirely down to the hard work of Mike and Paul (and our solicitor). We have no hesitation in recommending Brian Thomas Estate Agents for your next move.

Good communication from start to finish.
If there was an issue it was resolved as quick as possible. I would definitely use them again as they made the sale of our mums house an easy process under the circumstances. Mike was very professional at all times and kept us updated.

Mike has been a great agent facilitating the purchase of the house. The process was smooth and their assistance was very good. I would recommend the estate agent for any sale purchase

Very helpful and communicated well with both us and our buyers. Very experienced in all the aspects. Would recommend.

After dealing with multiple estate agents to try and purchase our first home, this was the only honest estate agent that made it possible. Mike has been a god send with our first home purchase in a very competitive catchment area. He is very understanding of both sides, seller and buyer, and does his best to please everyone. He has many years of experience which is apparent. He made sure we made the 1st April 2025 deadline in a record time of 33 days! Thank you soo much. Abul and Zeenatara.

Would recommend this estate agent , the service and advice was brilliant , we had Paul dealing with our sale , he went above and beyond with all his help and advice , kept me informed about everything as it happened and when I needed ANY reassurance he was there .
Gotta shout out to mike too , who helped with advice about an area we bought in , the whole team made a very hard and emotional thing be a lot easier to get through , couldn’t recommend enough !!

We received what felt like a very personal service in what at times was a difficult sale because of unfortunate circumstances. We never felt pressurised when we encountered delays and when we took advice which was going against what we were thinking it proved to be the correct decision. So trust the experts thats why you engage them. And a special thankyou to Mike who looked after us through the whole thing.

Mike is an exceptional estate agent, and I truly appreciate the professionalism and courtesy displayed by him and his team throughout my experience.

Having been an estate agent before, I can confidently say that Mike is one of the good ones.

It's evident that they take pride in their work and prioritise customer satisfaction. Thank you, Mike, and your team, for your outstanding service.

Kind regards

Ian

Very helpful, kept me informed of each stage of the sale. Mike and his team were very friendly.

Thanks a lot for Sherry. She is so kind and helpful. She was able to give me advice when no one else was able to. Extremely positive in customer service.

First time of selling my family home after 32 years ,a very daunting experience for me .Mike and his team were excellent with the whole process from the initial valuation to the very end I can’t thank them all enough .
They made the whole experience seem effortless and were at hand for advise and guidance throughout .

Very well looked after by Brian Thomas Estate Agents, Mike Driver of the Chadwell Health branch was great throughout the whole process of selling our house.

The staff were friendly and helpful. They were exceptionally helpful when my first buyer started to mess me around, gave me good advice. Found another buyer very soon and although it felt like forever, the process was around 12 weeks.
I am happily settled in my new home now