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Lisez les avis des autres

Noté 3 sur 5 étoiles

Okay. Good for price but communication and customer service poor. They told me I could pay card confirmed twice then on the day said cash only so that was a mess around. Was supposed to be slat base... Voir plus

Noté 2 sur 5 étoiles

I am not going to slate this company too much because the delivery was quick. I did order a bed with a drawer and on unpacking the bed there was no drawer. Messaged to explain and was told that I w... Voir plus

Noté 1 sur 5 étoiles

Disgusting , pushy to buy. Beds are rubbish and matteress wow . Never dropped the lattes of the next day like said messaged them to ask for refund and been ignored AVOID AVOID AVOID

Noté 5 sur 5 étoiles

Loved the quick delivery! The bed is sturdy, the mattress is super comfy, and the price was perfect Britbeds did a great job

À propos de l'entreprise


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3,0

Moyen

TrustScore 3 sur 5

28 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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3,0

Tous les avis

(28)

28 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Disgusting

Disgusting , pushy to buy. Beds are rubbish and matteress wow . Never dropped the lattes of the next day like said messaged them to ask for refund and been ignored AVOID AVOID AVOID

9 juillet 2026
Avis spontané
Noté 2 sur 5 étoiles

I am not going to slate this company…

I am not going to slate this company too much because the delivery was quick. I did order a bed with a drawer and on unpacking the bed there was no drawer. Messaged to explain and was told that I would be given £20 off my next order. I don’t want £20 off my next order, I want what I ordered this time.
Not sure if this issue will be rectified looking at previous reviews.

Probably a genuine scam to buy a more expensive bed and deliver a cheaper one.

25 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Scammed my mum

Scammed my mum, delivered the wrong mattress, the gas lift doesn’t work on the bed. My mum’s tried ringing and texting and no response, although he’s answering sales calls from different numbers. SCAMMER. Karma is real

9 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Beds are cheap and terrible quality

Beds are cheap and terrible quality. The customer service is absolutely terrible. I arranged for the company to also build the beds. Both my ottoman bed and my sons divan bed were both not assembled properly and the mattresses for both beds were all misshaped and terrible quality! I would advise avoiding this company at all costs. When I tried to reach out on Facebook after being blocked for complaining on WhatsApp they blocked me from their Facebook page also. Please avoid this company! Dont waste your money. May be cheap but the quality is cheap!

7 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Bed arrived damaged (didn’t see till…

Bed arrived damaged (didn’t see till unpacked) and missing a wooden beam.

Funny enough was quick for me to write a review and when I opened to assemble I couldn’t!

No been ignored by calls, WhatsApp, instagram and Facebook.

Do not use this company!!!

12 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Wouldn’t even give 1 * if it was an…

Wouldn’t even give 1 * if it was an option
DO NOT BUY FROM THIS COMPANY.
£310 Down the drain
Wrong bed delivered
Wrong colour
Damaged
DONT ANSWER THE PHONE 😡
DONT REPLY TO MESSAGES 😡
AVOID AVOID AVOID AVOID AVOID
ABSOLUTE SCUM !!!!!

28 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Do not buy! robbing theives not the correct beds and missing parts

To not purchase from this company, they only take cash on delivery so no accountability
When you have missing parts they don’t sort it out
I’m left with a bed we can’t sleep on as I’m blocked as it has no sides
Also the pictures are not the correct beds they are cheap wood frames with materials stapled to the wood

BE WARNED
£280 down the drain
And no receipt given after so many times of asking for one

28 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Received my bed yesterday and I’m over…

Received my bed yesterday and I’m over the moon. After months of looking, we were recommended this by several people. The bed is sturdy and very comfortable. We chose the gas lifted storage and it’s massive.

18 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

I would highly recommend it

I would highly recommend it. The price was fantastic, delivery was super quick, and the mattress quality is excellent. It feels very sturdy and extremely comfortable. The team even brought it into my home, unwrapped it, and placed it in my bedroom, which was a huge help. The service was outstanding.

23 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

SCAMMERS SELLING RUBBISH

BRITBEDS UK. (They change their name, please be careful DONOT BUY FROM THESE SCAMMERS BEFORE RESEARCH. I WILL NEVER TRUST CASH ON DELIVERY AGAIN)
I wish there was a minus on the star rating...THEY DONT DESERVE THE 1 STAR
PLEASE DO NOT PURCHASE BEDS FROM THIS COMPANY THEY ARE SCAMMERS!!!
PURCHASED A KING SIZE BED. THEY BOUGHT THE WRONG SIZE OF VERY POOR QUALITY. THE DELIVERY DRIVER WAS SUPPOSED TO CARRY BED UPSTAIRS BUT REFUSED.......
WHEN WE RANG HIM TO SAY THE BED WAS WRONG HE SAID HE ONLY DELIVERS.....
ABSOLUTE RUBBISH !!! HE IS PART OF THE SCAMMERS GROUP. HE TOOK THE CASH ...
WHEN WE WHATSAPPED THE COMPANY WE WERE IGNORED. PLEASE IF YOU HAVE ALREADY BEEN CAUGHT OUT BY THESE THUGS CONTACT TRADING STANDARDS SO THEY CAN DEAL WITH THEM APPROPRIATELY. PLEASE ALSO GET AS MUCH INFO AS YOU CAN.
THEY ONLY DEAL IN CASH SO THAT YOU CANT PROTECT YOURSELF
SOME OF THE REVIEWS ON HERE ARE OBVIOUSLY FAKE. TERRIBLE SELFISH COMPANY THEY HAVE NO SHAME.

13 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

SCAM DO NOT BUY FROM BRITBEDS

SCAM SCAM SCAM …. DO NOT BUY FROM THIS COMPANY… you will not get the bed you ordered AND it comes with missing parts… when you call them to ask they don’t answer but they are happy to text… when I asked for replacements I got ignored… I then asked for my £280 back and got blocked. I am now without a bed for my daughter as it has missing sides to hold it all together! Please DO NOT WASTE YOUR MONEY TOTAL CROOKS

18 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Great service

Great service, fast delivery and assembled. Beds are great quality and the mattresses are luxurious

15 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

These guys are scam…

These guys are scam…. Firstly, they sell sub standard beds, they don’t have what you order for and bring you what you didn’t order for with the hopes of you taking it like that. And they promise you assembly with someone that has no absolute clue of what they’re doing. They assemble it so bad and leave you without a bed for days cos the bed built broke almost immediately they leave. Then they block you when you contact them regarding sorting the mess out.
They also collect just cash cos they don’t want to take accountability

11 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Have just had a king-size gas ottoman…

Have just had a king-size gas ottoman bed delivered this afternoon... The guys who delivered it were outstanding.. They had some difficulty getting it upstairs but persevered until they did. Explained all about the ottoman & how it worked..

Obviously not tried it yet so can't give review on comfort ( but I will).. The bed itself is amazing, fantastic quality with the most comfiest looking mattress.... Is it not bed time yet!?😂

Seriously though if you've not looked at this site, do it.... don't think you'll beat price & quality

I'm already looking to purchase another bed.. Thanks again guys!

12 janvier 2026
Avis spontané
Noté 3 sur 5 étoiles

Okay

Okay. Good for price but communication and customer service poor.
They told me I could pay card confirmed twice then on the day said cash only so that was a mess around. Was supposed to be slat base but got a solid base - not too much of an issue but just not what was agreed. Paid extra for foam mattress - wouldn't recommend the foam mattress it's quite airy not filled much, it's okay and comfortable but I wanted/expected firmer, also no fire label on the mattress so unsure on that. Did message to ask why but no reply.

6 janvier 2026
Avis spontané

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