had a highly distressing experience at The Gardeners Retreat restaurant today. We were served at 3:50 PM, but the counter staff failed to mention that the restaurant closed at 4:00 PM. Had we been... Voir plus
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Arrived with my family on Sunday, as the kids wanted to visit the place again. Unfortunately, the experience at the restaurant was disappointing. The trays were dirty, and I waited around 20 minu... Voir plus
L'entreprise a répondu
Bought a 6 seater garden set at the end of April and it’s already showing signs of wear and tear which are not typical to only light use. This company were not prepared to do anything about this af... Voir plus
L'entreprise a répondu
My recent visit to the Alton centre ,Wickford, I had problem with a transaction there ,and a few members of staff assisted ,were so helpful and went above and beyond to put things right ,Denise ,Gar... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Jardinerie
- aussi dans
- Restaurant britannique
Écrit par l'entreprise
British Garden Centres is the UK's largest family-run garden centre group, originating in Alford, Lincolnshire. The business has over 60 locations across the UK full of amazing high-quality products at excellent prices.
Coordonnées de contact
Royaume-Uni
- www.britishgardencentres.com
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A répondu à 93 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Disappointing !!
I revisited a garden centre that I used to visit on a regular basis. Hadn’t been for a few months and was very disappointed with what I was greeted with.
I ordered the brunch omlette and the size of this food item had halved in size. Very very disappointing especially when the price had increased.
Will not be returning.

Réponse de britishgardencentres.com
Irton garden centre breakfast
Irton garden centre breakfast. Very disappointing, eaten here a few times before but the other day we called in and it was inedible. Sausage sandwich clearly micro-warmed up sausages horrible bread, way way too much margarine … so disappointed, the coffee was so weak it may as well have been milk an water, complete waste of money.

Réponse de britishgardencentres.com
We ordered in store with a promised…
We ordered in store with a promised delivery within 2 weeks it’s now week 3 no delivery and no one seems to know where our order is or when it might be delivered. Call backs are promised when we ring the store but they don’t always happen.
£1300 of our money gone and nothing to show for it

Réponse de britishgardencentres.com
Awful plants
We purchased what was described as trailing lobelia in blue and in white. Neither sorts were trailing, both sorts were short lived, and the "white" turned out to be pale mauve. In contrast, those we bought at the local pound shop were correctly described and are still going strong.

Réponse de britishgardencentres.com
The staff are always friendly and there…
The staff are always friendly and there is always a good selection of plants

Réponse de britishgardencentres.com
Hardly any of the many plants bought…
Hardly any of the many plants bought from last year have survived or reappeared. I have bought some of your plants this year for one more try.

Réponse de britishgardencentres.com
We have always loved Loxley garden…
We have always loved Loxley garden centre but now under new ownership British Garden Centres it is even better.lovely plants of every description lovely shopping area and a brilliant cafe.

Réponse de britishgardencentres.com
Bought some busy lizzies beautiful…
Bought some busy lizzies beautiful purple flowers and put them in planters and they have masses of flowers and am enjoying them friends admire them tell them they come from Irton garden centre thanks

Réponse de britishgardencentres.com
My experiences with British garden centres
HI
My last visit to your new aquisition Langlands garden centre was on the whole pretty good
My dislikes are you are to discontinue the sandwiches and cakes which are very popular in the walters snack bar and some of the main dishes in the main restaurant are not now offered
I have heard you are to start having to order from a board instead of going to the desk and looking at the food on offer
This sounds to me very like Macdonalds next door and I dont think it will bode well with your Langlands customers who have been loyal for years
Also why have you stopped the points system on my old Langlands card we used to mount them up until near Christmas and then cash them in
Otherwise so far nothing has changed a great deal but I hope it does not become like my local Whiteleys centre which is now a mere shadow of ots former self
Looks like big buisness is taking these family owned garden centres slowly but surely

Réponse de britishgardencentres.com
Lovely morning at the garden centre got…
Lovely morning at the garden centre got all we needed for a very reasonable price and best of all went to have a coffee then fancied a bacon sandwich but unfortunately we were to late the breakfasts had finished but the lovely chef said he would do one for us how great was that

Réponse de britishgardencentres.com
It has revived a good but depleting…
It has revived a good but depleting existing company but gladly has kept its hard working and loyal staff except the original cook
This center was renowned for it quiches but sadly the new cook isn’t providing the same good quality but the cafe staff are so good and hard working like they always were

Réponse de britishgardencentres.com
Always a great selection of plants
Always a great selection of plants, prices are ok, and the staff are always friendly and helpful. Perfect for bus passengers, as the bus stop is right outside.

Réponse de britishgardencentres.com
Delivery spot on and so well packed
Delivery spot on and so well packed. Water feature is so realistic and fantastic. Great purchase!!

Réponse de britishgardencentres.com
The quality of the product is really…
The quality of the product is really good.
It took a little bit of time to assemble but it was enjoyable, as we are really happy with our acquisition.

Réponse de britishgardencentres.com
Great product beware delivery
Great product of good quality.
But beware delivery which is on pallet 3 large heavy boxes circa 9 foot high shrink wrapped. Not manageable for elderly, those with mobility issues or individual households. This is ridiculous for a domestic delivery.
Went to chapel garden centre to buy…
Went to chapel garden centre to buy washed gravel it’s said on price 3 for £10 and we wanted 6 bags so when we got to check out the lady said it was 6 bags for 30 pound we told her the big label said 3 bags for 10 pound so she went to check and said wrong label had been put on.but still left this label on 3 for £10 so had to pay £30 for six.

Réponse de britishgardencentres.com
Kingston, Lewes. Great food, friendly staff!
Incredible garden centre with friendly and helpful staff. The food is incredible, and always well prepared. Clean and great selection in the restaurant and shop, also a small but well set out children’s soft play which is always clean and the kids enjoy.

Réponse de britishgardencentres.com
Wolseley garden centre Rugeley was…
Wolseley garden centre Rugeley was scruffy and disorganized all the attention seemed to be focused on the dining area although the last time I ate there the glass topped tables were in need of a deep clean.
It used to be well managed friendly and a pleasant place to visit.

Réponse de britishgardencentres.com
Got all the products I wanted and the…
Got all the products I wanted and the staff on the tills were very helpful I am disabled and the staff allowed me to come in the exit door to save me a long walk round the centre and the young lad carried all my goods to my car
Thank you K

Réponse de britishgardencentres.com
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