butlermortgage.ca Avis 

They won't give you the best rate you will have to shop around and then they will match. Unlike other brokers they don't give you the rate they have advertised on your website.

I wish a zero‑star rating were available. My experience with this company was both disappointing and frustrating. I found their approach dishonest and unreliable.
My case was straightforward — a low‑ratio mortgage renewal with the simple objective of securing a competitive rate. There were no concerns about approval amounts. Tara Williams initially offered a fairly attractive 5‑year variable closed rate based on the high‑level information I provided. However, after submitting all my details, the rate suddenly increased to an extremely uncompetitive 3.7%.
I felt misled and raised the issue with Mr. Butler. To my surprise, when I mentioned that I was considering leaving a negative review, he attempted to intimidate me over the phone rather than address the problem professionally.
Based on my experience, I cannot recommend this company. You are better off approaching lenders directly or working with other brokers — I consulted two others afterward, and both provided rate estimates that were transparent and consistent from the start. I ended up with TD mortgage, however, north Star Mortgage has given us very attractive rate (3.4% - 5 years, variable, closed)

Horrible experience. I was looking for a pre-approval and ultimately a mortgage to purchase a new house. Spoke with Cody who was arrogant, spoke over me. He said mortgage brokers aren't for getting pre-approvals. Told me to go to my bank. In a two-minute conversation, he managed to tell me twice that they charged a fee. Obviously my situation wasn't easy enough for him to make quick money - heaven forbid he has to work for it.

Left my contact info online at their website filling out my details. When they called me back they had no idea who I was or what my correspondence was to them which indicated my needs. Furthermore the person contacting me was rude and had no clue as to commence my mortgage query. I asked for someone more knowledgeable to call me back...LOL...still waiting. Strong PASS...lot more options out there.

I contacted Butler Mortgage for a mortgage renewal on my house. While ultimately the mortgage didn't work out due to silly rules about self-employment (none of which were Butler Mortgages fault), I have to say the experience was awesome. I don't know if I should name names, but the two people I was speaking with there was tremendously helpful, patient, and caring. And their rates are quite competitive. Highly recommend giving them a call if you're looking for a mortgage/financing.