Just straight forward 5 star service, no fuss. Delivery was excellent, kept me informed about time of arrival, drop and go. Logs were up the same high standard.
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Lisez les avis des autres
What a service ! Ordered couple of days before Christmas not expecting delivery until 29th onwards. But low and behold order confirmed and delivered the next day - amazing ! This time round we ordere... Voir plus
L'entreprise a répondu
I've been ordering firewood from Firewood direct for a number of years and have never had a problem. Their wood is consistently dried, burns hot and clean, and is very well crated for delivery. Over... Voir plus
L'entreprise a répondu
Ordered a crate of unsplit birch on Saturday, arrived today !! Absolutely beautiful timber, and dry as a bone !! Looking forward to burning this next winter, and needless to say, i shall be buying fro... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Supplier of hardwood firewood, supplying kiln-dried hardwood logs in the UK and Ireland since 2014.
Coordonnées de contact
3 Crompton street, BL9 0AD, Bury, Royaume-Uni
- 07716210180
- sales@buyfirewooddirect.co.uk
- www.buyfirewooddirect.co.uk
4,7
Excellent
997 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 71 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Excellent and reliable
Great website. Swift delivery. Driver very helpful in unloading pallet on to a side passage. Overall excellent service.
21 octobre 2025
Réponse de BUY FIREWOOD DIRECT
Dear Ron, we really appreciate your kind words! We are happy to know our firewood and service met your needs - enjoy your fires!
Excellent and fast service as always
Excellent and fast service as always. Credit also has to go to the excellent and accommodating palletways delivery staff.
20 octobre 2025
Réponse de BUY FIREWOOD DIRECT
Dear Customer, your support keeps us going! Thanks for your lovely words! We’re grateful for your loyalty and for staying with us year after year!
Good Quality firewood at a competitive…
Good Quality firewood at a competitive price delivered on time
20 octobre 2025
Réponse de BUY FIREWOOD DIRECT
Dear Ken, thank you for your positive feedback! We're always happy to deliver warmth and quality to your home.
Excellent does what it should.
19 octobre 2025
Réponse de BUY FIREWOOD DIRECT
Dear David, thanks for your review! We're happy our firewood met your expectations.
Excellent Service.
Having been badly let down by Rathwood I turned to Buy Firewood Direct and had my order delivered promptly. The quality of the wood itself is excellent and their service top class.....so long Rathwood, hello Buy Firewood Direct!
25 octobre 2025
Avis spontané
Réponse de BUY FIREWOOD DIRECT
Dear Ciaran, your support keeps us going! Thanks for your lovely words and for choosing Buy Firewood Direct!
They keep giving me wood!
This is my third year using them. Simple and fast ordering and quick delivery too. Good quality logs.
16 octobre 2025
Réponse de BUY FIREWOOD DIRECT
Dear Jon, we truly appreciate your loyal support over the years. It’s great to know you’re satisfied with our firewood and delivery - enjoy your firewood!
Réponse de BUY FIREWOOD DIRECT
Dear Neil, thanks for taking the time to leave a positive review! We’re happy our service met your standards.
Réponse de BUY FIREWOOD DIRECT
Dear Alun, your support keeps us going! Thanks for your positive words and for choosing Buy Firewood Direct.
Good prices and fast delivery
Good prices and fast delivery. Good communication from ordering to delivery. I've used them for years...
30 septembre 2025
Réponse de BUY FIREWOOD DIRECT
Dear Simon, thank you for your positive feedback! We're always happy to deliver warmth and quality to your home. We deeply appreciate your many years with us!
Réponse de BUY FIREWOOD DIRECT
Dear Paul, we’re grateful for your kind review and continued trust in us. Enjoy your firewood!
fabulous service
easy to order online. very quick delivery put exactly where I wanted it this is what keeps me coming back for my firewood needs
29 septembre 2025
Réponse de BUY FIREWOOD DIRECT
Dear Richard, it’s great to know you’re satisfied with our firewood and delivery — thank you for sharing your experience!
Great logs
Great logs, let down by delivery.
Palletways were neigh on hopeless with the delivery days late and poor communication.
29 septembre 2025
Réponse de BUY FIREWOOD DIRECT
Dear Robert, thank you for your review! We sincerely apologize for the delivery delay. As we already informed, the Palletways depot had an unexpectedly high number of deliveries, which caused this situation. We are really sorry for inconvenience.
Réponse de BUY FIREWOOD DIRECT
Dear Alan, thank you so much for your kind words! We’re delighted to hear you’re happy with our firewood and delivery!
Réponse de BUY FIREWOOD DIRECT
Dear Ben, thanks for taking the time to leave such a great review! We're thrilled our firewood and service met your expectations.
Your website is concise and easy to use…
Your website is concise and easy to use .
The logs were in perfect condition and packed beautifully .
No fuss and a really quick delivery . Delivered as promised with a really informative friendly delivery company and driver .
2 octobre 2025
Réponse de BUY FIREWOOD DIRECT
Dear Jayn, we really appreciate your positive feedback! It means a lot to our team – thank you for choosing Buy Firewood Direct.
Excellent service.
I've been ordering firewood from Firewood direct for a number of years and have never had a problem. Their wood is consistently dried, burns hot and clean, and is very well crated for delivery. Overall, I'm very happy--I just wish they had more quantities of kiln-dried ash... Oh, I don't think you'll find a better price.
29 septembre 2025
Réponse de BUY FIREWOOD DIRECT
Dear Richard, thank you for your wonderful feedback! We're proud to provide top-quality firewood and reliable delivery every time. Thank you for being with us for so many years!
Réponse de BUY FIREWOOD DIRECT
Dear Ariadne, we’re delighted to hear you’re happy with our firewood! Thank You!
Réponse de BUY FIREWOOD DIRECT
Dear Anthony, thank you for your positive feedback and thank you for choosing Buy Firewood Direct!
Delivered in a couple of days
Delivered in a couple of days, well packed and very dry wood. Used packing material to crest kindling. Great service.
28 septembre 2025
Réponse de BUY FIREWOOD DIRECT
Dear Peter, thanks for your review!We’re so pleased to know everything arrived on time and in great condition — enjoy your fires! Glad to hear the packaging came in handy for kindling too, as our pallets are safe to burn and contain no chemicals.
Réponse de BUY FIREWOOD DIRECT
Dear Andrew, thank you for your 5 stars!
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