Buzz Retail Avis 

208
TrustScore 3 sur 5

3,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I placed an order for a balance bike and Buzz took 7 days to inform me that the order has been cancelled due to stock issues. Living remotely, a week can be the difference between getting the present... Voir plus

Noté 5 sur 5 étoiles

Was sceptical, as never heard of this company it came up when doing a google search for a pallet buster. Decided to give it a try as they accept paypal. I am very pleased I tried them, ordered the ite... Voir plus

Noté 1 sur 5 étoiles

Bought a washing machine/tumble dryer stacker from Buzz and it wouldn't work with my appliances as the lip compromised the opening of my washing machine detergent draw. Tried flipping it the other way... Voir plus

Noté 5 sur 5 étoiles

Bought a Bosch electric screwdriver £10 cheaper than Screwfix - excellent product this is my second one. Buzz delivered on time. Customer service is a bit offline and no rapid response but they do ge... Voir plus


Coordonnées de contact

3,2

Moyen

TrustScore 3 sur 5

208 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 16 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,2

Tous les avis

(208)

13 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fast delivery and easy returns process

Fast delivery and easy returns process. I had bought 2 drills from this company and returned one because I changed my mind. They sent me a prepaid returns label and didn't charge for the return.

Brilliant service and would certainly recommend this retailer

1 novembre 2019
Avis spontané
Noté 1 sur 5 étoiles

Follow up

Hi Guys,

The positive reviews are being left by the Buzz themselves. Be very very cautious here. You can tell by the quality of English used and that the positive reviews all focus on the same character in the same words. They also reported my comments and are actively trying to delete comments for the most minor terms and conditions errors.

23 octobre 2019
Avis spontané
Noté 5 sur 5 étoiles

The customer service team replied to my…

The customer service team replied to my query within the same day and resolved it on the spot. The product was the cheapest of anywhere online, brand new and genuine. I couldn't be happier with the service and I would recommend this website to anyone.

14 octobre 2019
Avis spontané
Noté 5 sur 5 étoiles

Definitely order again

After reading such shockingly bad reviews, I was so frightened once I realised I'd ordered from Buzz Retail. I contacted Michael via email and he reassured me that my order would be with me ASAP. It was with me within 4 days of ordering. Opened the box and everything inside was as it should be. I will definitely be ordering from Buzz Retail again. Thank you for your speedy and great service!

4 septembre 2019
Avis spontané
Noté 5 sur 5 étoiles

A fantastic customer service and most…

A fantastic customer service and most understanding team fully willing to support and assist the customer.I had a product from them and they assisted me with all the support I need to make sure I am happy and confident with its usage.Micheal from customer service team has helped me a lot and reduced my mental stress.Its a fantastic team and retailer.

12 août 2019
Avis spontané
Noté 5 sur 5 étoiles

Terrific Service

Terrific Service,

Received my order the next day, fully satisfied with the service provided. Thank You.

16 juillet 2019
Avis spontané
Noté 5 sur 5 étoiles

Very good quality

Very good quality, price and service. Ordered a fridge and came damaged. Seller quickly sorted the issue by providing a replacement on a next day delivery service. Email response was also very quick and reliable.

Thanks

4 juin 2019
Avis spontané
Noté 5 sur 5 étoiles

A* service

A* service. Ordered a Seagate expansion hard drive and arrived within the 3 working days as guaranteed. Thank You

4 juin 2019
Avis spontané
Noté 5 sur 5 étoiles

Very helpfull company

Very helpfull company. First delivery was lost as it was left at my doorstep by the delivery compnay. Buzz quickly responcded and arranged a replacement. Thanks. Will defenitely recommend this company to people i know.

30 mai 2019
Avis spontané
Noté 5 sur 5 étoiles

Highly recommended

Highly recommended. Good prices, fast delivery. Great service! Purchased a barbie camper van for my daughter and they love. Delivery was a little late however YODEL were to blame for it.

28 mai 2019
Avis spontané
Noté 5 sur 5 étoiles

Great Returns Process

I accidentally ordered the wrong hard drive which my my fault, the hard drive was delivered very fast. I opened up a returns request and a person called George at buzz got the item collect the very next day.
great customer experience!

27 mai 2019
Avis spontané
Noté 1 sur 5 étoiles

Dodgy

Bought some lego for my son for what seemed like a steal. Delivery very fast, arrived in boxes branded with a different company though. The company from the box called me later the same day saying the purchase was made with a stolen card (despite me paying with paypal). Something dodgy going on here, definitely avoid.

10 mai 2019
Avis spontané

L’expérience Trustpilot

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