Cabela's Avis 

Our local store serviced our rifle and we did not ask for it. We wanted it sited. The management laughed it off and the associates were unbelievably rude. The various employeeswe dealt with were extremely rude, coming from an owner of various retail stores. I am going to cancel my Cabela’s account and encourage all to do the same. This is a corporate chain that gives no focused service on one customer. We are all just a transaction now. I won’t ever shop them again. Give your money to any other business at this point.

I applied in Cabela, La vista and went several interview. Final interview was the DM and HR. Every time I looked with my application always showed in process. I reached out with Cabela's recruiter and said still not reached the decision but got a positive feedback. I waited four weeks and got an email that I didn't get the job. I was disappointed and upset. They should tell me in advance rather than expecting something good. I don't think that company give consideration or value the applicant.

Would rate negative if possible. I ordered an air rifle as a Christmas gift for my grandson along with a target set, extra pellets and an extra 10 shot magazine clip. I received a completely different air rifle which will not even accept the magazine I ordered. Contacted Cabela Bass Pro Shop in Dartmouth NS immediately without even taking the rifle out of the box and explained that they sent the wrong rifle as is obvious from the magazine I also ordered. They flat out refused to even consider helping me correct the situation in any way. Just a flat no even though they did not send me any appropriate confirmation or anything I could verify even that the order was correct. Terrible company to deal with I would avoid I now have a rifle which is not what I wanted with a magazine that is useless.

My package arrived in a snow bank at the end of my freshly plowed driveway. The item was left at the road approximatley 3/4 of a mile from my house. The package was not in a box just in its original packaging( ok i will eat that one) but not the fact that it was a very expensive crossbow that was a xmas gift for my son which of course he found when he got home(luckily) . But it ruined the xmas surprise. Who leaves a package where the garbage goes????? Just disgusted with the order, who knows if it damaged i refuse to open it the box was wet and slighly damaged but he saw it so i guess theres no going back now.

Janky website. Can't load product to cart. Infuriating.

After the web conversion all of my orders with Cabelas are gone. This is absolutely insane. I have been a project lead on such system changeovers and it would take very little effort and $ to have transferred orders over to the Basspro web site. Insane!!!!!

Ever since Bass Pro bought Cabela`s it has went down hill there where very few scope rings on the hooks, and scope stock was low and I would say half of the sales people I came in contact with were miserable when you could find one and the prices are nothing special.

I recently visited Cabela's gun store and the sales representative was more interested in asking if I wanted a credit card to save 20 dollars. My brother and i both said yes and they took our information and said the machine wasn't working. We didn't get 20 off and then i received a letter saying
I wasn't approved. This seems like a scam to me.

Got a email on sale items from cabelas....ordered ...paid.
Now they say out of stock...now have to wait days for a refund....also customer service couldn't speak English very well.

Ordered online for in-store pickup. Item was in-stock and I ordered it. Went in the next day and was told it couldnt be pulled from the store inventory because they only had 1 of the items. Have to wait a week now for it to arrive and cant do a return to buy else where and customer service was literally no help. Looks like scheels from now on

I shop alot at cabelas. Im getting tired of the round up program. When you ask an employee where does the money go to. They do not really know. They say it's for kids!! Thats great. What kids. It seems that is top secret. Don't ask for money if you cannot tell me where it is going. Or just quit shaming people into giving money when time are hard for people. Put a donation box on the counter.

Wrongfully Accused & Denied My First Firearm Purchase

On August 9, 2025, I went to Cabela’s Lone Tree to buy my first shotgun. After telling the associate it was for me, he spoke with a manager and refused the sale — claiming my husband should buy it instead. The next day at the Monument store, staff treated me respectfully but found my name had been “flagged” for an alleged straw purchase. This was false, humiliating, and discriminatory. My husband and I have clear backgrounds and are longtime Cabela’s customers. I’m asking Cabela’s to clear my name and ensure this doesn’t happen to others.

What went wrong. Service was horrible. Started in 2023 . There is so much to list that went wrong. Probably not enough room to say it all on here. Its not that I am going to stop shopping there, I will look to other places first instead of Cabela's.

Purchased a Browning rifle online that was not available at any store within 200 miles. No expected delivery date given. When it finally did arrive at the store I chose I was out of town on a business trip. I was given 10 days to pick it up or their policy is your money is refunded and the rifle sold to someone else. I paid for this in full prior to delivery by the way. I contacted customer service and was told nothing they could do I would have to reorder and wait for who knows how long. I will never spend a single dime with this company ever again. Beware purchasing a firearm from Ass pro shops.

If I can give them a 0 star I will!!! I bought a boat and they wanted my financing in house. 1st time going in and no help, second time went in and someone spoke to me. I dressed and looked homeless because I wear a suit and tie everyday for work and wanted to be comfortable. The people working there lack communication! I was forced to reach out to them several times to see the status of my boat. However, no return calls, no emails back and seem like they disappeared from the face of the earth. The finance department didn't even submit anything until I told them that I will go to my own bank, in which I did and got an approval. They promised me to install my electronics at no cost but said if I went to my own bank they wouldn't. That's not all but I had a trade and they wanted it there asap. I brought it in to them on April 22nd, 2025 and today is May 9th, 2025(almost 1 month) and opener is this weekend in which I ask them to get it done before opener. Over promised and under delivered. I emailed the general manager of the store today. We will wait to see what they say. It's the worst buying experience I have ever had. I am in sales as well and trying to give them my money. I understand that they are a big corporation and know that I am just a number to them. However, I should not be treated this way. I have been shopping at cabelas and bass pro shop since I was 16 and now I am 40. It's disappointing and after this I will not ever step a foot into another Cabela's store or a bass pro shop.

Not just that but they didn't even answer my phone calls and I had to have my wife call them to answer. Then they called me and said they don’t want me business.

Manager: Andrew Biddick
Sales person: Kaden Celusta
Business manager: Melissa Mims

I went to Cabela's to shop for and get advice about a trolling motor. I drove more than 40 miles to get there. There was no one there to help. The trolling motors are just on display and you need an employee to tell you what is in stock, make recommendations, etc. There was another customer in the same area trying to get a Garmin. Those are locked up and you can't get them without customer assistance. I will never shop this Cabela's again.

Disappointing Experience — Twice!

I’ve had two separate experiences now with [Company Name] where they failed to honor their own promotions after accepting my order and confirming it via email. Most recently, I used a clearly advertised coupon code online — which was accepted at checkout — only for my order to be canceled without notice.

Their justification changed midway through: first claiming it was a GDPR issue (despite me being a U.S. customer), then switching to say the promo was “in-store only,” even though that restriction was never stated when the coupon was applied.

This kind of inconsistency and lack of transparency feels misleading, especially when it happens more than once. Customer service was dismissive and offered no resolution — not even a comparable discount or apology. It’s incredibly frustrating to spend time carefully placing an order, only to have it arbitrarily canceled without accountability.

This experience has made me lose trust in the company. I genuinely hope they improve their systems and customer service, because right now, it feels like they don’t value their customers — or their own policies.

I should have read reviews before ordering, because I did get my order after a long time waiting, but my order wasn't correct.

I am extremely grateful for the assistance I received from Jacob B when I called Cabela's Customer Service. He was not only quick to address my issue but also provided an excellent solution to my problem regarding a recent purchase. The level of service was top-notch, and it reinforced why I continue to shop with this company. The wide range of products and great pricing already make it my go-to place, but the outstanding customer service is what truly sets it apart. Thank you for your help and for making my shopping experience even better!"

Ordered merchandise on January 5, 2025. Still did not get the merchandise. No way of knowing if it is the postal service problem or Cabela’s problem. This is my first and last time to deal with them. It should not be my problem!!!!!!!