Cake-links Ltd Avis 

67
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Everything is very very tasty and… Everything is very very tasty and interesting every time and I have found the way to make it really possible to order more and more out there forbasically any budge... Voir plus

Noté 5 sur 5 étoiles

Excellent product choice, price & delivery. Fast efficient contact throughout. I use many different suppliers l& have found this company one of the best, especially since l am a home baker & there... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

My recent order of a burgundy gerbera was speedily dealt with and the product was fantastic. I'd ordered it as a sample, but when I tried to order 6 more, the website couldn't cope so I phoned instea... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've often go into their shop to purchase items, and I must say they are always extremely helpful. If you have any questions about anything that you don't understand they are more than happy to give y... Voir plus

À propos de l'entreprise

  1. Magasin d'articles de loisirs
  2. Magasin de matériel de cuisine

Informations provenant de diverses sources externes

We bring you a huge range of cake decorations, equipment and tools. With 16 years online, we know what our customers like, we provide great service and fast delivery, and we look forward to receiving your next order!


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

67 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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4,8

Tous les avis

(67)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Everything is very very tasty and…

Everything is very very tasty and…
Everything is very very tasty and interesting every time and I have found the way to make it really possible to order more and more out there forbasically any budget left for my family, I recommend it to all my friends when I do have any real small chance.

25 mai 2020
Avis spontané
Noté 5 sur 5 étoiles

Everything is very very tasty and…

Everything is very very tasty and interesting every time and I have found the way to make it really possible to order more and more out there forbasically any budget left for my family, I recommend it to all my friends when I do have any real small chance.

21 juin 2019
Avis spontané
Noté 5 sur 5 étoiles

Good quality cake box

Easy to order. Cake box was exactly as described and not flimsy. Beautiful design. Exactly as I wanted. Fast delivery.

21 décembre 2016
Avis spontané
Noté 5 sur 5 étoiles

Fantastic

Always my go to for cake supplies. Quick reliable service with helpful staff. Would recommend to anyone

24 octobre 2016
Avis spontané
Noté 5 sur 5 étoiles

Reliable

I've often go into their shop to purchase items, and I must say they are always extremely helpful. If you have any questions about anything that you don't understand they are more than happy to give you advice. I also put in an order online with them which was very easy and they let me know the number of my order and when it should be arriving. When my order was delivered it was all packed nicely in tissue paper and was all safe and sound. I would never hesitate to use them again and very often their cheaper than Amazon.

18 août 2016
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Received my high quality purchases next day delivery. Beautifully and carefully boxed with pink tissue . Really nice to see something so cared for.

18 août 2016
Avis spontané
Noté 5 sur 5 étoiles

Everything and more under one roof,fantastic service.

I used cake links alot for my cakes,the online site is great, easy to use i can always find what I'm looking for, the prices are good too and i can't fault them ,the ladies are lovely to and happy to help.

19 juillet 2016
Avis spontané
Logo de Cake-links Ltd

Réponse de Cake-links Ltd

Thank you so much for a lovely review, happy to help and we look forward to your next order. x

Noté 1 sur 5 étoiles

my cake topper was broken when I took it out of the package.

Not happy as my cake topper was broken

13 juillet 2016
Avis spontané
Logo de Cake-links Ltd

Réponse de Cake-links Ltd

We have not been contacted about this?
Please could you e-mail us info@cake-links.com or call us on 01202 496249 to arrange replacement, please send a picture of the damaged topper.
We will always happily replace any order that is damaged in the post, if we're informed.
Thank you

Noté 5 sur 5 étoiles

Great choice and fast delivery

Excellent store with good choice of products and helpful staff. I bought online this time and the order was delivered very quickly. Quite pricey delivery charge but it was well packaged and arrived in 2 days so all round a good service.

12 juillet 2016
Avis spontané
Logo de Cake-links Ltd

Réponse de Cake-links Ltd

We try to keep our postage and packing costs as low as possible.
On this occasion your order weighed just over 1.3kg, which is why we upgraded you, at no extra charge to our next day courier service, so that you received your goods quickly.

We are currently investigating click and collect service through our website which may help you as a local customer x

Thank you for your kind comments regarding the packaging and service.

Noté 1 sur 5 étoiles

It wasn't delivered

The delivery company were useless despite me paying extra for speedy delivery. They didn't leave a card as they said they had done and refused to re-deliver the following day.

31 mai 2016
Avis spontané
Logo de Cake-links Ltd

Réponse de Cake-links Ltd

Dear Kirstin,
We are sorry that you didn't receive your order, as we explained on the phone this was the first time in over 18 months that a parcel has not been delivered.

Your order was dispatched on Tuesday 24th on the same day as you ordered and went out via courier for delivery on Wednesday as arranged. When you called on Thursday our customer services tracked your parcel and called you back, we were told by Fed Ex that a card had been left in the Communal area of your building as there was no answer when they called to deliver.

Unfortunately, you say you did not receive a card. We understood your frustration at needing the order, and made further enquiries with Fed Ex to try and get the parcel to you, but because it was late morning they did not have a driver available to deliver as all vehicles were already out for the day.

The other option Fed Ex gave, was for you to collect the parcel from the depot, which we understand is 13 miles from you, but you said you were unable to do this.

Fed Ex offered to redeliver on Thursday before 11am, but you said this was too late,
and understandably cancelled the order, for which we gave an immediate and full refund, including shipping.

We tried hard to sort out the problem, but it was totally out of our hands, and can only apologise that you did not receive a card from Fed Ex in the communal area.

Noté 5 sur 5 étoiles

Good service

Great service and they took the time to respond to my comment about signed-for postage. Would definitely use again.

17 avril 2016
Avis spontané
Logo de Cake-links Ltd

Réponse de Cake-links Ltd

Thank you for a great review, we are still working on different methods of parcel delivery, and are currently updating to offer Royal Mail second class service too, :-)

Noté 5 sur 5 étoiles

Always excellent

I use Cake Links on a regular basis (both visiting their shop in Christchurch and online). Their range of products is excellent and I am always assured of prompt delivery with all products packaged very well. I wouldn't hesitate to recommend them to the professional baker and home baker alike!

29 mars 2016
Avis spontané
Logo de Cake-links Ltd

Réponse de Cake-links Ltd

Thank you for a great review, very much appreciated.

Noté 5 sur 5 étoiles

excellent

My order arrived within 24 hours. Wrapped securely. I am pleased as punch. I will recommend this company to anyone. So pleased i found them. 😊

21 mars 2016
Avis spontané
Logo de Cake-links Ltd

Réponse de Cake-links Ltd

Thank you for a lovely review, we look forward to supplying your next cake supplies order x

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