Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Cannot fault the service or help given. Had a few difficulties in placing order so rang customer services and it was all sorted in minutes, order placed and order delivered in super quick time! This i... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordered the Rough Rider folding Chefs knife on the Thursday evening and it arrived on the Sunday morning. It’s a great value knife for a very reasonable price and would recommend it to anyone consider... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great service and even though I got the address wrong by missing out my house number. They rectified my mistake by emailing me to ask. It then took a couple of days to arrive. Well chuffed and my gf l... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

The order is a present so I can`t comment on the product, but it looks fine. My issue is with age verification. I am 82 years old and don`t do photo ID etc. as I don`t know how. I phoned and spoke to... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de plans de travail
  2. Magasin de matériel de cuisine
  3. Magasin de couteaux

Écrit par l'entreprise

We specialise in the sale of quality kitchen knives and outdoor cookery tools. We also sell related equipment. Excellent products at great prices. Across our full range - if we sell it, you can depend on it being of top quality. We too shop online, so we understand the importance of a reliable supplier. We are that reliable supplier - we are real people, who want you to have a no-problem shopping experience at Kotura.uk We are based in a real office near Cardiff, South Wales, with our stock on the shelf in our warehouse, ready to go. We ship our products using either Royal Mail, DPD or UPS, which ensures that they'll get to you swiftly. If you have any queries about our range of products, give us a call, or send us an email. We're here on the phone 029 2167 1423 Monday - Friday 0900 - 1730 Our email support (support@kotura.uk) is always available - you'll get a speedy answer during office hours, or the next working morning if you mail us in the evening or weekend. Reliable shopping at kotura.uk


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

66 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,0

Tous les avis

(66)

3 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

the picture made the knife look black…

the picture made the knife look black NOT green, I thought I was buying a black one

30 juillet 2026
Logo de Kotura

Réponse de Kotura

Thank you for your review. In our opinion, the pictures of the product concerned do make it clear that it is green (Ontario Camp Plus Folding Bread Knife).

We don't want you to be unhappy with your purchase though so, should you like to return the items for a refund, please get in contact with us and we can arrange that for you with no problem (support@kotura.uk).

Noté 5 sur 5 étoiles

Prices and the delivery speed.

Prices and the delivery speed.

22 juin 2026
Logo de Kotura

Réponse de Kotura

We're delighted that you were happy. Monday to Friday, we will usually despatch your parcel on the day of your order.

Many thanks for your kind review. It is really appreciated! Kotura, UK

Noté 5 sur 5 étoiles

Good quality,fast delivery

Good quality, very good quality, well packaged, quick dispatch and fast delivery!

19 décembre 2025
Logo de Kotura

Réponse de Kotura

Thanks for taking the time to leave such a great review. We really appreciate it. Thanks for shopping at Kotura UK and we hope to see you again in the future.

Noté 5 sur 5 étoiles

Cheaper than elsewhere

Cheaper than elsewhere. Quick delivery

14 août 2025
Logo de Kotura

Réponse de Kotura

Thank you very much for your review. We try to ensure that our products are of the best quality and have great pricing. We're delighted you had a '5 Star' experience and hope to see you again in the future!

Noté 5 sur 5 étoiles

Ontario folding knife for camping etc

Ontario folding knife. Previously bought the folding bread knife for our motorhome as standard bread knifes are too long for the cutlery tray.
Made in China but have to say both knifes excellent quality and sharp

19 août 2025
Logo de Kotura

Réponse de Kotura

Thanks for your kind review. These Ontario folding kitchen knives are absolutely superb for the motorhome and campsite. We're delighted you are pleased with them. Thanks for shopping with us!

Noté 5 sur 5 étoiles

A good present.

11 août 2025
Logo de Kotura

Réponse de Kotura

Thank you for taking the time to leave a review. We are delighted that you got the gift you needed from us. We hope to welcome you back in the future!

Noté 5 sur 5 étoiles

great knifes

great knifes
quick delivery

21 juillet 2025
Logo de Kotura

Réponse de Kotura

We're glad you were pleased with your experience with us. We always aim to get our orders out to our customers as soon as possible. Thanks for leaving us a review!

Noté 5 sur 5 étoiles

Very fast dispatch of purchase

Very fast dispatch of purchase - was sent within few hours. Goods as described.

27 novembre 2024
Logo de Kotura

Réponse de Kotura

Many thanks for your great review. We aim to get our orders out by around 17:00 on the day of purchase (Monday to Friday) meaning that our couriers can often deliver next day. We're delighted that everything went well. Thanks! Kotura UK

Noté 5 sur 5 étoiles

The company did everything to supply my…

The company did everything to supply my ordered goods, but delivers (UPS, DPD) unfortunately working like amateurs and lied me many times. I am very happy with my order. I warmly recommend the Kotura Company.

9 septembre 2024
Logo de Kotura

Réponse de Kotura

Hi Paul, Many thanks for you kind review. We're sorry for the aggravations with the courier and we'll take that feedback on board. We hope to see you again in the future. Kotura UK

Noté 5 sur 5 étoiles

A quality item from a reliable seller

A quality item from a reliable seller, quickly and safely dispatched no fuss, a pleasure to do business. Thank you.

26 avril 2024
Logo de Kotura

Réponse de Kotura

Thank you for your order and choosing Kotura. We’re delighted that you are hapoy and hope to see you again in the future. Kotura

Noté 3 sur 5 étoiles

OK by DPD

OK by DPD, no better that expected

30 avril 2024
Logo de Kotura

Réponse de Kotura

Morning, thanks for your review of DPD. We hope that overall you had a five-star experience with Kotura. I have checked and can confirm that we despatched the order on the day you placed it. DPD planned to deliver it next-day but you used their online system to request a delivery two days later. DPD then delivered it on the day you requested. We hope you were happy with this overall and thank you for your order! Kotura

Noté 5 sur 5 étoiles

Outstanding service and a great product…

Outstanding service and a great product at a sensible price with delivery the very next day.

25 mars 2024
Logo de Kotura

Réponse de Kotura

Thank you for your review. It is really appreciated! Thank you for shopping with us. Kotura UK

Noté 5 sur 5 étoiles

Good quality knives and a very…

Good quality knives and a very reasonable price for the starter kit

2 janvier 2024
Logo de Kotura

Réponse de Kotura

Thank you for you review. We work to try and bring the best quality kitchen knives at great value so we're delighted that you are happy. We hope to see you again in the future. Kotura.

Noté 5 sur 5 étoiles
Logo de Kotura

Réponse de Kotura

Thank you for your great review. We'll have to agree with you!

We're grateful for your order and hope to see you again in the future. Kotura.

Noté 3 sur 5 étoiles

The order is a present so I can`t…

The order is a present so I can`t comment on the product, but it looks fine. My issue is with age verification. I am 82 years old and don`t do photo ID etc. as I don`t know how. I phoned and spoke to someone on the order and we agreed I would cancel and refund. However, you then e-mailed me to say my purchase was out for delivery and ID was done when this occurred. I could find no way to contact you by phone and was left hanging. Even after delivery I was still being e-mailed asking for ID. Suggest you have a customer contact!

7 décembre 2023
Logo de Kotura

Réponse de Kotura

Thank you for your review. We're sorry that you were frustrated with this order. Initially our systems had a problem verifying you but we were able to age-verify you with a backup system via the Electoral Register.

Once we mailed you to confirm you would have been able to contact us on the number you used the first time to call us.

If you would like to return the order for a full refund then we can organise a free return for you. We can be contacted on 029 2167 1423 and are available every weekday between 09:00 and 17:30.

Thank you for your order. Kotura.

Noté 5 sur 5 étoiles
Logo de Kotura

Réponse de Kotura

Thank you for your kind review Matt. We try and be available for all of our customers on the phone and also e-mail. We're a real business and glad we were able to make you happy. Thanks again, Kotura.

Noté 5 sur 5 étoiles

Amazing quality knives at a very…

Amazing quality knives at a very affordable price

16 novembre 2023
Logo de Kotura

Réponse de Kotura

We're delighted that you are happy with your experience with us. Thank you for the review. Hope to see you again in the future! Kotura

Noté 3 sur 5 étoiles

Good product, competitive price, damaged packaging!

The Victorinox chefs knife arrived promptly and the price was competitive, however, as the item was a gift for someone, I've was very disappointed that it arrived with the Victorinox packaging split and damaged.

31 octobre 2023
Logo de Kotura

Réponse de Kotura

Thank you for your review. We're sorry that the packaging arrived damaged. We weren't aware of this until you posted your review.

We've been in touch to offer you a free replacement to be sent out today but respect that you've already gifted the item. We hope the knives are performing well and looking great.

We would love to see you back at Kotura in the future and are always here on mail or the phone for any queries or concerns. Best wishes, Kotura.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus