Callaway Pre-Owned Avis 

I ordered a Big Bertha 3 fairway wood.
I received a 5 wood instead.
And the shaft was broken in two.
The replacement club is taking too long to even ship.
Triple bogey...I expected better.

This is the third purchase by me and I can’t praise the service and value enough. Clubs arrived the next day and were in fantastic condition, far better than the advertised guide. Will definitely use again.

Fantastic service and value - clubs arrived within a few days and both very similar to brand new (I ordered a 5 wood "like new" and a hybrid described as "good" condition. Would absolutely use them again for future purchases

“I had purchased the Mavricks about a year ago. They didn't work out so I sent them back. No issues. Was ready for a new set. Landed on the 19 Apex Forged. Love them. Web-site says they're certified pre-owned. They look new to me. Wrapped so as to protect the heads. Was pleasantly surprised. Love my new irons. Would definitely buy form these guys again. Also cheaper from the website. Better deal than same clubs on eBay.

Returns are very slow and tedious! After they receive the product, you will have to wait for about 2 weeks just to get a GC - they won't refund it to your card so you have no choice but to wait for the GC and it takes forever.

Great place to buy genuine clubs at a reasonable price. Clubs are always in excellent condition, better than described, and their customer service is second to none.

Ordered a set of Mavrik pro irons in good condition. They arrived within 2 days of ordering and there is not a single mark on the clubs, neither the sole or face. Fantastic result. Thank you Callaway Pre-Owned, one very thrilled customer.

Ordered a set of irons that arrived promptly. The condition of the clubs was far better than I expected. Could not fault the quality of the product and service provided

BOUGHT SOME CLUBS AND HAD TO RETURN WITH RMA NUMBERS. ITEM WAS RETURNED AND WAITED MORE THAN WEEK, NO REFUND. CONTACTED THEM THROUGH EMAIL AND NO REPLY. CALLED THEM AND GOT LONG WAIT SO CHOSE CALL BACK OPTION. OFCOURSE NO RETURN PHONE CALL. THEIR AFTER SERVICE IS 1 STAR AT BEST.

I ordered left handed clubs and received right handed. I emailed them (no response) and called them twice and was on hold for over ten minutes each time.

I ordered a set of irons described as in good condition. They arrived today, and they're immaculate- it looks like they've never been used! Really, really pleased, will definitely use again!

I used callaway pre owned twice in UK, and I have no words for the quality of the clubs and for the price compared to other web golf sites. The clubs are in excellent conditions and the service is excellent.
I bought a set of Mavrik irons and 2 fairways wood!!!!
Too good !!!!!

This company is only good on bait and switch trying to push their left handed golf clubs on you they hide it so you order it then you have to send it back and spend $40 do not buy anything from this company used Callaway Golf Clubs do not buy from this company

I have found Callaway Pre Owned the best place to buy used Callaway clubs. You need to buy Like New or Above Average clubs to get a good looking club.. I have bought clubs from other vendors but CPO is superior. Only negative is time it takes for clubs to be delivered but I get standard shipping and UPS is not quick in delivery

Used this company now twice and I can say from my experience that they are the best pre used clubs I've ever baught great service next day delivery at no extra cost and the very good clubs I purchased were brand new on delivery Excellent site

After multiple trade-in transactions that went as expected, I traded up from my Apex driver in pristine condition to get an Epic Flash driver. Paid for driver, recd confirm of receipt of mine, but no activity for 3-4 weeks. After inquiry, was told head was cracked, no value, and did I want them to dispose of it. Asked for picture, never recd, then as of next inquiry, no record available on trade. Since 5 inquiries over 6 weeks with no response other than “we recd your inquiry and are on it”.

The website is actually awful, it never loads/takes above 5 minutes to load a page when clicking on a set of irons. Really need to sort out the website

Brilliant service - bought a Rogue driver and fairway. Described as ‘like new’ - as far as I can see they are new. No evidence of being played at all.
Delighted with the purchase and got 10% off for signing up to the newsletter. Impressive delivery too - ordered Sunday pm, arrived Tuesday am. Wouldn’t hesitate to buy from them again.

I purchased a Rogue Sub Zero for a great price, description was very good and on opening I was very impressed with the quality of face. A slight scuff mark on the toe and one tiny mark unless you look extremely close by the neck basically minimal. Shaft and the grip is in great condition, the head cover looks brand new and it also comes with a wrench and instructions on how to adjust your settings preference. Delivery was quick and I recommend using Callaway pre owned I will be a returning customer.

9/9/20 Update. I spoke with Callaway Preowned by phone this morning regarding my refund amount, which seemed short by $85. He said the additional amount charged was sales tax for "buying back" my clubs. I question that since I returned the clubs within the 15-day satisfaction guarantee period, and were not a buy-back. To my surprise, the agent granted me a full refund, less shipping. I'm pleased once again with CPO! (Previous comment: I recently placed several orders with CPO. I have had mainly a good experience. I returned one of my early purchases within the 15-day full refund period and received a full refund. I decided yesterday to return another order, also within its 15-day period. The CPO customer service person I spoke with when requesting an RMA asked if I had played the clubs. I told him I had. He then told me there would be a 10% restocking fee. Confused, I asked why. He said it was due to the fact that the clubs were "outlet quality" and now would need to be inspected for damage. I didn't know what he meant since there is no "outlet quality" category on their web site. What I purchased was listed as "like new". "Like new" isn't the same thing as "new". According to the CPO web site's "15-Day Money Back Guarantee", "The item must be returned in new and unused condition." I'm not sure how it would be possible to qualify for a "money back guarantee" when buying non-new golf clubs. CPO's seemingly nonsensical "15-Day Money Back Guarantee" policy just cost me about $120.)