Cambrian Granite Avis 

59
TrustScore 1.5 sur 5

1,6

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Noté 1 sur 5 étoiles

Cambrian Granite supplied the Silestone kitchen worktops for my Kitchen and after 18month use we are having them taken out due to them becoming really badly dulled in places . We've treated these to... Voir plus

Noté 5 sur 5 étoiles

Excellent service throughout the whole process. They gave us samples of quartz to take away, there was no hard sell and everything was very straight forward. The joiner who came to measure up rang 1 h... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

We both know that the conversation was unproductive, mainly because you absolutely refused to come back to fix the problem unless we paid, saying our ceilings had dropped an inch which is totally untr... Voir plus

Noté 5 sur 5 étoiles

Brilliant customer service from start to finish. Quality of all products are fantastic and have really made our bathrooms look amazing. Dave was brilliant to work with and always extremely helpfu... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de matériel de cuisine
  2. Magasin d'articles de salle de bains
  3. Fabricant

Informations provenant de diverses sources externes

We source, manufacture and fit the finest granite, quartz, and specialist worktops for commercial, trade and private customers across the UK.


Coordonnées de contact

1,6

Mauvais

TrustScore 1.5 sur 5

59 avis

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1,6

Tous les avis

(59)

1 avis reçu au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Cambrian Granite supplied the Silestone…

Cambrian Granite supplied the Silestone kitchen worktops for my Kitchen and after 18month use we are having them taken out due to them becoming really badly dulled in places . We've treated these tops with the utmost care and but even a spill of water will dull the finnish. The material is entirely unsuitable for a working kitchen . Consantino the maufacture suggested it to be our negligence but looking on other review sites , the Sileston is criticised heavily.
Cambrian refuse to take any responsiblity for supplying this shoddy product . My advice is avoid this company and Silestone.

12 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Great Customer Service.. Kaizen

So we are going to change an induction hob for a gas hob in a granite worktop and on the advice of Hanson Electric we rang Cambrian Granite.
Dave Weston answered the phone and we subsequently had an exchange of photos and ideas which has not resulted in any business for Cambrian Granite thus far, but has restored my faith that good customer service is still out there. It's the cost of doing business and has created an opportunity for good stories to be told as opposed to the cost of lost opportunity which can be massive.
Dave didn't know whether I was just changing our hob or about to refurb a block of apartments. Well Done Dave and thanks again.

30 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Excellent

Lovely company to deal with - especially Dave. We’ve come to the end of a long build and have found so many disappointing companies along the way - overpromising and underdelivering. Cambrian have been the opposite of that. Everything delivered and done as promised. Excellent aftercare. Very nice and highly skilled fitters. Beautifully finished and fitted worktops. I can highly recommend this company.

23 novembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Exceeded our expectations

In late autumn last year, my husband and I contacted Cambrian Granite (Howden) Ltd to fabricate some worktops and splashbacks, and install them in our new kitchen.

The Sales lady who organised the initial appointment was very efficient, and was always friendly during our subsequent interactions with the company. The Business Development Manager was brilliant - he was extremely helpful and knowledgeable, and took the time to discuss our requirements and always replied promptly by 'phone or email whenever we had any queries. He arranged for us to visit the Cosentino Warehouses in Manchester and Darlington so that we could see the full slabs of Silestone before making our final choice. The Templator and Fabricators did a great job – the quality of their work was definitely superior to the company who had produced our original worktops. The two Installers were very polite and professional and carried out their work efficiently and to a high standard.

We love our new worktops and splashbacks – they look fantastic - everyone at Cambrian Granite has contributed to the success of this project, and they have exceeded our expectations.

So my husband and I would like to thank all the team at Cambrian Granite (Howden) Ltd once again. We hope they continue to keep up the good work and we wish them every success in the future.

1 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Ultra professional and high quality throughout

This is an ultra professional and quality company that it’s been a pleasure to do business with. Our new kitchen project has presented us with several issues from what we still consider to be quality suppliers but the provision of our new worktops and splash backs from Cambrian was completed with military precision. Thank you Cambrian you are a credit to Yorkshire!
The Dekton is unbelievable; beautiful, high quality and fit for purpose. The men who came out to measure and to install were exceptionally polite, on time and professional - they clearly knew their business and wanted to do a perfect job for us.
I cannot overstate how confident and happy I am with this company, its products and its people. Use them and you will have a stress-free installation.

22 août 2022
Avis spontané
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Réponse de Cambrian Granite

Wow - thank you for such an amazing reviw, Paul. We're so pleased you're happy with your new Dekton worktops.

Noté 5 sur 5 étoiles

Just had worktops fitted

Just had worktops fitted. Excellent service from Cambrian Granite, couldn't be more pleased.

20 août 2022
Avis spontané
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Réponse de Cambrian Granite

Thank you, Maggie - we really appreciate you taking the time to leave us a lovely review.

Noté 5 sur 5 étoiles

Gorgeous silestone worktops fitted…

Gorgeous silestone worktops fitted today, the whole procedure from selection to measure to fitting was great, would certainly recommend Cambrian Granite especially Dave and Pauline. Thanks again, Jo

2 juillet 2022
Avis spontané
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Réponse de Cambrian Granite

Thank you, Jo - we really appreciate you taking the time to leave us a lovely review.

Noté 1 sur 5 étoiles

We both know that the conversation was…

We both know that the conversation was unproductive, mainly because you absolutely refused to come back to fix the problem unless we paid, saying our ceilings had dropped an inch which is totally untrue. I invited you to see for yourself but you chose to believe your fitters and not us. You are still welcome to come to the house to see for yourself, we still have the problem.

9 septembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Thank you Cambrian granite for the excellent service and quality work tops that we have just had fitted. Many thanks to Dave Weston for his help throughout. We had a great guy to measure and two excellent fitters.would 100% recommend Cambrian granite Mrs Robinson.

1 juin 2021
Avis spontané
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Réponse de Cambrian Granite

Thank you so much for your lovely review - we're so happy you're like your worktops!

Noté 5 sur 5 étoiles

Great team, product and service

The team at Cambrian Granite were a pleasure to work with from start to finish and the Dekton Trillium work tops look amazing! Very pleased and would highly recommend for product range, pricing and service.

24 février 2021
Avis spontané
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Réponse de Cambrian Granite

Thank you so much for your lovely review Tracey!

Noté 5 sur 5 étoiles

Happy customer

Happy customer. Quick response to the initial quote request and subsequent questions. Really helpful and knowledgeable staff and most importantly delighted with the end product which has transformed the kitchen.

7 août 2020
Avis spontané
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Réponse de Cambrian Granite

Thank you Rosemary - we're so glad you like your new worktops!

Noté 5 sur 5 étoiles

Friendly and very helpful advice and…

Friendly and very helpful advice and guidance. Excellent floating fire shelf covering product made from mitred Dekton. Looks beautiful and 1st class. Thx

5 août 2020
Avis spontané
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Réponse de Cambrian Granite

Thank you for your great review - glad you like it!

Noté 5 sur 5 étoiles

The easiest and most efficient Purchase…

The easiest and most efficient Purchase I’ve made whilst doing my house improvements. Pauline was very helpful, being direct and specific in all of her correspondence and interactions. She offered guidance without over selling. And the installation was perfect too, the guys knew exactly what they were doing without any fuss. Great service.

7 juillet 2020
Avis spontané
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Réponse de Cambrian Granite

Thank you for your review Karen - we hope you enjoy your new island!

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service, product and staff.

10 juin 2020
Avis spontané
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Réponse de Cambrian Granite

Thanks for your great feedback, David! :)

Noté 5 sur 5 étoiles

excellent service

excellent service - did exactly what they said they would without fuss. would highly recommend.

20 février 2020
Avis spontané
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Réponse de Cambrian Granite

Thank you for your feedback Laura!

Noté 5 sur 5 étoiles

Highly Recommended!

Excellent service, highly recommended. Nothing too much trouble for Cambrian Granite. Very impressed with the workmanship of our worktops - especially the mitred gable end, the joint is seamless, we cannot see or feel this at all. The attention to detail cannot be faulted. Thank you Cambrian Granite!

18 février 2020
Avis spontané
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Réponse de Cambrian Granite

Thank you so much for your review!

Noté 5 sur 5 étoiles

Worktop

Very knowledgeable and help staff alround.

17 février 2020
Avis spontané
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Réponse de Cambrian Granite

Thanks for the great review David!

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