I really like the product, which is why giving it 2 stars is so disappointing. My Canvas Beauty Glaze arrived warm and gritty, and I reached out to the company for help getting it back to its origin... Voir plus
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Lisez les avis des autres
Ridiculously slow shipping times and poor customer service. The owner has millions, while the people that support her and spend their money, are treated like peasants. Exactly why you can't support s... Voir plus
My order was late, the package was damaged, I ordered the sample pack and the product was all inside of the box out the package... Tacky... So far I like some of the smells... Will I order again proba... Voir plus
Alot of their products smell good but looks like they have discontinued some of the scents I liked. The shipping is not consistent---they often have significant shipping delays (3 weeks or more, not... Voir plus
À propos de l'entreprise
Coordonnées de contact
Johns NW Rd 421, 35806, Huntsville, Royaume-Uni
- www.canvasbeautybrand.com
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I love this company
I love this company. Everything I have received has been amazing. I also had to reach out to customer service about an issue, not only did they rectify the issues, I received samples and a discount on a future purchase. I will continue to support. Thank you Stormi and crew!!!
I happen to love EVERY product I…
I happen to love EVERY product I received from Canvas Beauty. All of my orders have been sent out quickly. I have about 15 sets and I absolutely love every last one. I am a lifelong customer. It’s unfortunate that some have had negative experiences with the company but as for me, it’s all been awesome.
Another Black Company failed Me
Another Black Company failed Me. I just wanted to test the product before making big purchase, as reviews are mixed. Well my order was canceled and refunded 9 days after the all day Live. Will NOT be trying to support this company, again. Girl step you game up!!
I've made several purchases from Canvas…
I've made several purchases from Canvas Beauty, and I must say, Stormi and her team, are on their ish. I place the order, I receive an email stating my order has been received, and then 4-5 days later; I get another email stating my order has shipped. I've never had any issues with the ordering process, or the product. Keep up the good Stormi & Team
Disappointed
I just received my order and I must say I’m truly disappointed. They all smell the same and not a pleasant scent. I ordered the mucho pistachio. Scent from heaven and so very very vanilla.
A 6yrold & ÇanvasƁeautÿ
It. Pisses me of that Canavas Beauty doesn't stay up dated on their website with new product for the general population like they do the ppl who watch the lives... Everyone doesn't get a cheange to watch Myself & my 6 yr grandgirl love the glaze we have every scent youve come out with so far we .......would like outher canavas produ ts but i live off aSSI CHeck... my grandbaby gets excìted. & runs to the house saying grand.a. grandma look what we
got all while she jumping up & down smiilingi'll tell her go aheadAri open
And you CanavasBeauty made the .osty importantl pearsonDay in my life.... thank you .... Her birth day is MARCH 18TH she'll be 7& her name isAARIA she love love. You Stormi the only. Reason wĥÿ she watch the. Sĥow. Is you ìf youain't on the epsiode that night she don̈'t watch
Melts Like Butter
I have ordered from Canvas Beauty on 5 different occasions and I received my order no more than 7 days after I’ve ordered. I have a total of 16 different body butters and my favorite by far are: Mango Mania, Watermelon Wonder, Somewhere Warm, Billion Dollar Baby, Te Amo, KreamPuff
My non favorites: Banana Cream Pie, Cotton Candy, My Presence Is A Present, Vanillionaire
Use the products with your perfect body spray or perfume and it compliments it so well and lasts longer. I love how the glaze melts and keeps my skin shiny and it helps whenever I experience an eczema outbreak also.
Product smells disgusting
Product smells disgusting. I’m a grown woman I do not want to smell like expired cake. It took an eternity to get here and the owner is rude. I like to support blk owned businesses but not this one sorry. Never again she’s not in it for longevity this is a hustle.
Customer service and shipping dept. needs help
Customer service response is lacking, she also sells way more product than she can keep up with in orders to send out in a timely matter, take our money and make us wait on inventory to restock because she doesn’t want to turn down any money. Seems like the business has gotten too big for her, figuratively and literally. Then when they do respond, the response will be shady, if she treats her customers like that, I can only imagine how she treats her employees. I spent a lot of money purchasing her products but almost every transaction has been such a headache. I guess I’ll give the other lady on that one show a try now and see if shipping and fulfillment and good customer service comes from it.
This review isn't based on the products…
This review isn't based on the products because the products are great. However the big sale held the day after Thanksgiving and Cyber Monday shows they still alot of improving to do. It took weeks to start seeing movement on orders I placed. Given the issues with product integrity (buttercream) and couriers ( FedEx and USPS) being swamped this has lead to orders I placed 11/29 that still have not been delivered. My last remaining orders have not updated since 12/6 when the initial label was created. FedEx stated they haven't received the orders to ship and when I did reach out to Canvas Beauty's Customer Service Team I got canned AI responses that does not relate to my issue. Customer Service which is usually very responsive has stopped replying to email including new ones I've sent about missing/damaged items received. While they were swapped and had to get out over 110K orders it seems now that new year has rolled around there have been no updates or guidance regarding orders. The funny thing is their is another Tik Tok live scheduled for 1/16 and there's been no resolution for many of us who placed orders on 11/29 and 12/2. Canvas Beauty please focus and resolve this issue first! Also they need to ship orders out based on order number. It shouldn't matter that bigger items take longer to package. This is some of the reason for the many frustrations as people who order after you have received their order(s).
BE AWARE OF FRAUD ACCOUNTS
I just wanted to say that I sent some friends a link to purchase some glaze at $9. Come to find out the link was a fraud, and they never received their products!!!!! So everyone, please go back and check the link, and look into the URL to see if the "REAL" link comes up.... Compare it to the link on her site....b/c shop canvas beauty is NOT the correct site. Just a customer feeling bad for the company!!!!!
DO NOT ORDER FROM HERE
DO NOT ORDER FROM HERE. I ORDERED BK IN NOV AN ITS ALMOST JAN. MY ORDER NEVER SHIPPED AN THEY NOT GIVIN ME A REFUND. IM OUT OF MY MONEY AN STILL NO PRODUCT. HIGHLY PISSED
No Order!!!!!
I made a purchase 9/2024 and have yet to receive my items as of yet. I have sent several email and was told my order will be mailed shortly. It is now 12/3/2024 and I still haven't received my purchase.
NO PRODUCTS AND NO CORRESPONDENCE
I'm ordered $76 of body butters October 26and 28. Immediately received email saying order shipped but also said no tracking information. It is now November 30 and things are the same. I have sent 3 emails to this company with no response!! Refund my money or ship the items I ordered !!!!
I have been using the hair oil and it…
I have been using the hair oil and it really works on me and my daughter. Now that glaze got me in a choke as well as my husband! I will never stop purchasing! They could never make me hate u Stormi!
Ordered mine on Oct 30th no tracking…
Ordered mine on Oct 30th no tracking number no response to email calling bank to reverse the charges.
I ordered my product 10/28 and items…
I ordered my product 10/28 and items still not shipped. I also emailed twice with no response. Horrible customer service!!!
I ordered November 8 and I still…
I ordered November 8 and I still haven’t received my order I will not order from Stormi again
I ordered Sept 13 and still have not…
I ordered Sept 13 and still have not received ...
I ordered Scent from Heaven and the…
I ordered Scent from Heaven and the original donut. I didn't want to purchase too many at one time. This was to test the smells. I am susceptible to strong smells. I am in the military in another country. I was at the Military Passenger terminal and the ladies behind the counter kept asking what that smell was. They thought it was the Starbucks the Soldiers just purchased. I laughed and opened my Canvas Heaven Scent. They said that's it! What is that? It smells so good. I don't advertise for free, but I wanted them to know what they were smelling so they could also purchase it. I gave all the information needed to purchase the products. Thank you Mrs. Steele for shipping to Western Asia.
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