We have been on holiday with Canvas for the last couple of years. Going to book again for next year. Everything is as stated, the communication is brilliant. Well done I would highly recommend 👌
L'entreprise a répondu
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Lisez les avis des autres
New mobile homes have much room except around the main bed and in toilet. One has to crawl over the bed to get out and it is very difficult, when sitting down in the toilet, to avoid hitting one`s he... Voir plus
L'entreprise a répondu
Camping le Ruisseau in Bidart. Lovely campsite, well located in beautiful area to visit local attractions Site was busy, great swimming pools and restaurant Excellent beaches a cycle ride away Area... Voir plus
L'entreprise a répondu
Das ist jetzt unsere vierte Buchung, wir sind total zufrieden. Wir konnten wegen Corona einmal nicht fahren und haben, ohne Aufforderung, einen Gutschein über unsere Anzahlung erhalten. Bei technische... Voir plus
À propos de l'entreprise
- Voyagiste
- aussi dans
- Hébergement acceptant les animaux
- Logement meublé
- Maison de vacances
- Service d'hébergement de vacances
- Site de camping
Écrit par l'entreprise
We’re Canvas Holidays - Europe’s best-loved provider of carefree outdoor holidays. We’re all about freedom, fun and flexible holidays built around what you want out of your summer. That means easy days, full of entertainment at any one of our 180-plus parcs scattered from France to Croatia, via Italy and Spain. With on-parc pools, spas, free kids clubs, and evening fun from dining to dancing, whatever you want is right on your doorstep. And, talking of doorsteps, ours lead to comfortable, spacious modern holiday homes, with decking and outside space to stretch out in. Reconnect with Canvas Holidays: we’ve more possibilities than you ever thought possible.
Coordonnées de contact
Chelford House, Gadbrook Park, Northwich, Cheshire, CW9 7LN, Northwich, Royaume-Uni
- 01606 787000
- enquiries@canvasholidays.com
- www.canvasholidays.co.uk
4,3
Excellent
343 avis
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The website was easy to use and booking…
The website was easy to use and booking was easy
9 janvier 2025
2025 France booking
Making the online booking was straightforward. Very satisfied with the experience.
4 décembre 2024
Assisted in booking and sorting out…
Assisted in booking and sorting out ferry times and cost.
Great service
2 décembre 2024
Easy to use web site
Easy to use web site, plenty of sites and good choice of mobiles
18 novembre 2024
Jenny took time to sort out both our…
Jenny took time to sort out both our bookings , she was brilliant
11 novembre 2024
Very easy booking process.
27 octobre 2024
Canvas Holiday
Holidayed with Canvas Holidays for almost 20 years , great company to deal with, accommodation always spotless on arrival, couldn’t fault them, they always try to sort out any problems as quickly as possible.
Telephone advisors go the extra mile when booking holidays, making sure you have all the relevant information you need
26 octobre 2024
The chat facility was easy to use
The chat facility was easy to use. The two people who chatted with me were extremely helpful.
11 octobre 2024
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
The staff in the call centre were…
The staff in the call centre were excellent I was trying to book extra nights while in Italy 🇮🇹 my phone kept losing signal and every time someone called me back so I was able to secure the extra nights I required
13 septembre 2024
Réponse de Canvas Holidays
Hi Paula
Thank you for your great feedback! We're so pleased to hear that our holiday advisor team were able to assist you with booking extra nights, despite the phone signal problems. It’s wonderful to know we could help make your stay in Italy as smooth as possible.
Kind regards,
Canvas Holidays
Friendly knowledgeable and gave me…
Friendly knowledgeable and gave me complete confidence in the company
16 septembre 2024
Réponse de Canvas Holidays
Hello there
Thank you for your wonderful feedback. We're so pleased to hear that our team made you feel confident in the company with their friendliness and knowledge. We truly appreciate your support and look forward to assisting you again.
Kind regards,
Canvas Holidays
Love Canvas Holidays
Love Canvas Holidays, always working hard to get you just what you want.
Been using them for 35 years now.
5 septembre 2024
Réponse de Canvas Holidays
Hello William
Thank you so much for your kind words and for being such a loyal guest for the past 35 years! We're thrilled to hear that you've consistently had great experiences with Canvas Holidays, and we truly appreciate your continued trust in us. We’ll keep working hard to make sure every holiday is just what you want.
Kind regards,
Canvas Holidays
Check in easy at 10pm
Check in easy at 10pm. Reps excellent in dealing with a couple of minor issues. Campsite lovely 🏕️
8 septembre 2024
Our Unit was clean & well prepared.
Our Unit was clean & well prepared.
Great welcome.
Really do wish you had some accessible though 👍
4 septembre 2024
Réponse de Canvas Holidays
Hi Janet
Thank you for your kind feedback! We’re glad you enjoyed a warm welcome and found your accommodtaion clean and ready for your stay. We appreciate your suggestion about more accessible options, and it’s something we’re always considering as we continue to move forward and improve our offering. We hope to have the pleasure of welcoming you again.
Kind regards,
Canvas Holidays
Fantastic holiday
Lovely campsite, and our mobile home was great. Pool, facilities and beach all brilliant.
7 septembre 2024
Réponse de Canvas Holidays
Hi Rachel
Thank you for your kind words! We’re delighted to hear that you had such a great time and that the mobile home, pool, facilities, and beach all made your stay enjoyable. It’s wonderful to know the parc lived up to your expectations, and we look forward to welcoming you back for another fantastic holiday.
Kind regards,
Canvas Holidays
Not going to rate you as I am…
Not going to rate you as I am disappointed I had to cancel 1 week before due to a heart condition and refused a refund lucky I booked with Barclaycard
11 septembre 2024
Canvas Holidays are not what they were !
On arrival at the large La Chapelle site we were left to find out own way to our mobile home. It wasn't til the second day that the Canvas rep called by & we pointed out there were no instructions for operating the gas oven,which we could only get to turn off by leaving the door open! The rep agreed this was strange & couldn't turn it off any other way herself. Unfortunately no further help was offered & it remained like this for the rest of our stay. Similarly unsafe was the fact there was no metal hood or plate to protect the wooden cabinet over the gas hob.
The 2 single mattresses had both seen better days & the springs made sleep uncomfortable.
We will not be staying at this campsite again.
7 septembre 2024
Réponse de Canvas Holidays
Hi Kevin,
Thank you for sharing your experience with us.
We're truly sorry to hear about the issues you encountered with the gas oven and the condition of the mattresses during your stay at La Chapelle. It’s disappointing that these concerns were not resolved, and we understand how frustrating this must have been. Your feedback will be passed on to ensure such safety and comfort issues are addressed promptly. We appreciate your honesty and will use this to improve our services.
Kind regards,
Canvas Holidays
Alan
The site is a lot more touristy than other sites we have used with Canvas. The mobile home is of a lower quality than others we have had from Canvas even though it is marketed as premium plus. This site has a great deal less space than other sites we have been on with Canvas.
23 août 2024
Réponse de Canvas Holidays
Hi Alan,
Thank you for sharing your feedback with us. I’m sorry to hear that the site and mobile home didn’t meet your expectations, especially compared to your previous experiences with Canvas. We appreciate your comments regarding the space and quality, and we’ll review these aspects to better align with the premium plus offering. We're glad you’ve taken the time to let us know and will use your feedback to improve future stays.
Kind regards,
Canvas Holidays
We have always enjoyed our Canvas Holidays.
We're all looking forward to our trip to the Netherlands in October. We have been going with Canvas Holidays since 1990. As we are getting less mobile and older not as often as we did. However, our grown up children are now taking their children.
Apart from one site, we have always been pleased with the accommodation and sites. It's easy to book and the staff are always very helpful.
26 août 2024
Réponse de Canvas Holidays
Hi Christopher,
Thank you so much for your kind words and for being such loyal guests since 1990! It’s wonderful to hear that you’ve enjoyed your holidays with us over the years and that your family is now continuing the tradition with their children. We’re glad the booking process has been smooth and that our staff have always been helpful. We hope your upcoming trip to the Netherlands is another memorable one, and we look forward to welcoming you back!
Kind regards,
Canvas Holidays
They were very helpful patand polite and…
They were very helpful and polite and they answered all my enquiries very quickly and effectively
4 septembre 2024
Réponse de Canvas Holidays
Hi Patricia
Thank you for sharing your feedback. We’re so pleased to hear that our team were helpful and responsive to all your enquiries. Ensuring you have all the information you need quickly and efficiently is always our goal. We look forward to assisting you again on your next holiday!
Kind regards,
Canvas Holidays
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