Unacceptable experience. The seller did not deliver the carpet, blaming me for "refusing" to accept delivery at dates not agreed (with no notice and when I was at work!) and after the deadline had al... Voir plus
L'entreprise a répondu
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Unacceptable experience. The seller did not deliver the carpet, blaming me for "refusing" to accept delivery at dates not agreed (with no notice and when I was at work!) and after the deadline had al... Voir plus
L'entreprise a répondu
The carpet was excellent quality and very very cheap compared to the competition but didn’t arrive until 11days after the date they told me it would arrive. That was nearly four weeks after ordering.... Voir plus
Ordered on thier website and they emailed to say they were cancelling the order as carpet was not in stock. Unreliable. Worst service imaginable. Not had money refunded as yet. Just under £1000 s... Voir plus
Ordered 36sq m of Brinton's Bell Twist. Carpet arrived on the promised date and I was able to track the delivery on the day with expected 'live' delivery time given by the delivery company. Good commu... Voir plus
Carpet suppliers- If you are looking for luxury carpets online, then look no further than Carpet Factory Outlets Kidderminster.
Unit 8 Easter Park, Worcester road, DY11 YAR, Kidderminster, Royaume-Uni
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Ordered two carpet samples. One took a week to arrive, and lm still waiting for the second to arrive 11 days later.....shame because l was serious about purchasing one of them..
We purchased our lounge carpet from Carpet Factory Outlet and were very impressed with the service. We are now planning new stair carpet.
Quick delivery on my sample I ordered good quality carpet
I would recommend this company to anyone. Prices and service fantastic.
Excellent service. Samples were great and arrived promptly, emails were polite and helpful. About to place an order because we’re so impressed with the value and the customer service. Thoroughly recommend them.
This was the second time we have bought Brinton Majestic Wilton from Carpet Factory Outlets and again the service was faultless. 'A' quality carpet at a great price delivered by very pleasant and helpful van staff.
Never received the sample I ordered. It was send twice
Perfect. The carpet I ordered was not available any more, but they called me and found an alternative which worked fine for me.
Delivery was when they promised, so no issues.
Would recommend.
I ordered a sample of carpet which arrived quickly ,the carpet is a lovely quality and the customer services team were very helpful
Excellent service. I requested samples, and they arrived promptly.
I had seen the carpet in a local carpet shop but it was out of our budget, Buying the carpet online saved about £140 which is a massive amount. The communication was not the best- I had to ring the company a few times trying to get a delivery date from them. It took a few weeks from when I placed the order til it was actually delivered. Delivery guy was great, messaged to say when to expect him and helpful at bringing the massive roll of carpet into the house. The carpet was 10cm shorter than I'd ordered but luckily the carpet fitter was able to stretch it enough to fit. Overall I'm really happy with the carpet as it's a great quality branded carpet at a much cheaper price than buying locally. Would recommend and I would buy from them again but bear in mind you might not be able to book your carpet fitter in until you've took delivery of the carpet .
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