Casino kings Avis 

134
•
TrustScore 1.5 sur 5

1,7

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Was allowed to deposit without any verification. £240 lost. I'm banned through gamstop yet no efforts were made to stop me playing. Will be reporting this to the gambling commission and claiming mone... Voir plus

Noté 1 sur 5 étoiles

I’ve been waiting for two months on my withdrawal and keep getting told the same thing, “my documents are missing or I need to send something else”. I’ve sent everything that has been requested mult... Voir plus

Noté 3 sur 5 étoiles

Hiya I'm waiting for a withdrawal actually 2 one a £203,£29 I've uploaded documents and they keep telling me the same email my address was approved but not passport or phone bill which they asked for... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Do not use this site if from uk, company is dissolved, you won't get any of your winning that's even if you win because the games are rigged af

L'entreprise a répondu

À propos de l'entreprise

  1. Casino

Écrit par l'entreprise

Step into the realm of Casino King, where luck bows to you! This isn't just any online casino and sportsbook; it's where the savvy meet the stylish. With a crown on your head and a winning hand in your pocket, Casino King lets you play like royalty. Get ready to reign supreme in a world where every spin, bet, and roll is fit for a king!


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1,7

Mauvais

TrustScore 1.5 sur 5

134 avis

5 étoiles
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2 étoiles
1 étoile

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A répondu à 64 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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1,7

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(134)

71 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Con artists

Complete con this company i play on a lot of sites i know how it works but these people will just take all your money never had this nonsense of any other site as a new customer.i would advise everyone to stay away dont waste your money with these con artists

16 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Really positive experience

I have been playing a few casinos lately checking out the slots which is what I mostly enjoy to play. I was really skeptical after reading some of these reviews but after a decent win I decided to try withdraw funds. I did get asked for verification documents which I uploaded easily to my account . Within a couple of hours I was fully verified and the money was in my account. The game play is excellent as is the customer service chat facility. Kevin was extremely helpful . This will now become a regular play spot for me and honestly haven't had a single issue so far.

10 janvier 2026
Avis spontané
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Réponse de Casino kings

Hi Emma,

We appreciate your positive feedback !

We're happy to see your experience went well, we ensure we do our best to make sure players have the best experience possible at Casino Kings, and its a fast and seamless process :)

We will let our Support Team know to keep up the good work !

Regards,

The Casino Kings Team

Noté 1 sur 5 étoiles

waste of space,

waste of space,
Afterplaying a few hundred pounds i got some free spins, i got the bonus money upto £250 and kept playing.. did ok kept it between 300 and 230 then when i still had 260 in the bank it stopped me playing and awarded me 18.97p, will never play there again.

28 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

give this one a swerve!

I was pleased with this platform initially seemed to be very intuitive, I took the introductory offer deposited and placed bets to meet the criteria and was really impressed with how quickly the bonus bet arrived. Things started to go wrong when I won! my winnings were not put into my account, instead held within a bonus account. Can't seem to navigate the terms and conditions and there doesn't seem to be any customer service. I will report them to the Commission, if this is not resolved quickly.

20 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

AVOID- I deposited £50 and used the…

AVOID- I deposited £50 and used the code WKND500- received a pop up that said 'you have just won £100 - 100FS on (golden sands or something)
When opening the game it gave me 100 free spins at 20p a spin- I didn't use it and I went to live chat to send them the screenshot that I'd won £100 worth of 100fs which means £1 a spin x100
They cancelled my free spins (at 20p) and I was told someone would be in touch to resolve it (I assume credit my account with the correct spins & right value)
3 days later I have heard nothing, when contacting live chat again they said 'we haven't had a update' what do you mean you haven't had a update? Quick enough to take my money but don't want to take responsibility in giving out what was stated? I'm a loyal player as well which makes it even worse but after this experience I have realised they don't put there players first but rather profit and gain anyway they can.

My user name is kellytracey39.
If nothing is done within the next 2 days I'll be deleting my account

24 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Unreliable, do not trust these guys

I went through a multi-round job interview process where I had to create assets and content for these people and they straight up ghosted me.

I'm posting here because they lack any indeed/glassdoor experience review presence. If they cant get back to me to provide feedback or even a rejection, good luck trying to get any assistance in using their services

1 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Still waiting on being paid out from…

Still waiting on being paid out from Sunday morning. I have issued EVERY piece of verification and it is directly from my bank, phone provider as PDF and passport. Yet the money is still pending. It’s been 4/5 days and this process should be ALOT faster. Majorly disappointed and if not done within the next 24 hours the gambling commission will be contacted.

**UPDATE**

It has now been 11 days since I have won and the live chat can only tell me that they are waiting on the verification team. Which to point out, has no point of contact. So I am waiting for my documents with no time frame. Absolutely avoid this casino, happily take your money but will NOT pay you, if you win.

UPDATED!!

Apparently they won’t verify my phone bill statement and bank statement from both of my companies that I use. Absolute jokers, DO NOT USE THIS COMPANY AT ALL COSTS. EVEN IF YOU WIN, YOU WILL NEVER SEE THE MONEY. SCAM ARTISTS. PATHETIC SCUMBAGS.

8 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

THIS COMPANY IS A SACM

THIS COMPANY IS A SACM

I haven't even played a game yet was testing to see if there withdrawal options works fine after seeing a lot of bad reviews. after trying to withdraw to my ecopayz they closed my account for no reason and didn't send me my withdrawal talking about responsible gaming I haven't even played a game nor lost money yet.

you guys are scams and the bad reviews now makes sense. your company is rubbish. you guy can happily take money but when it comes to withdrawing its an issue send me my withdrawal you SCAMMERS.

I WOULD LIKE TO SEE HOW THEY FLIP IT AND MAKE IT MY FAULT IM WAITING FOR RESPONSE SCAMMERS

15 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Deposited on the site 3 times

Deposited on the site 3 times, then when it came to withdrawal its almost impossible,won't accept my payment method even though its the one I deposited with,customer service is horrendous ,dont answer your questions. Should of checked reviews before signing up, absolute scammers

16 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

A 'umbrella' company

A 'umbrella' company, advertises free bets yet excludes you if you have an account with one of their many other brands. Refused to cancel my bet and refund the money. Awful company.

7 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Deposited money with no problem then…

Deposited money with no problem then made a withdrawal of £109,was pending for 4 days until I got a email asking for documentation with was provided,4 days later still pending,sent about 10 emails no answer,people on live chat just tell you the same thing and can’t do anything,I don’t even believe that there real people on live chat

25 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

Casino kings Wouldn’t even give it a star had a big…

Wouldn’t even give it a star had a big win Friday £7500 then £170 on Saturday was told to wait to finance team was in on Monday to deal with withdrawal then an hour email there closing account down disappointed disgusting scammers beware will be taking them to court also was ok all the payout before the big win now this lies all yous have to do is look at all the review for how this site treat customers I will be taking them to court for my winnings Lies lies lies

14 juillet 2025
Avis spontané
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Réponse de Casino kings

Dear Liz,

We take all customer concerns seriously and are committed to operating with transparency and integrity. However, after a thorough review of this case, we must clarify that the account in question was found to be in breach of our Terms and Conditions.

Specifically, the customer's Know Your Customer (KYC) information did not match the details associated with the account, and there was a clear link to another previously blocked account. In accordance with our regulatory obligations, this raised significant concerns regarding account misuse.

As a result, the account was closed, and the original deposit was refunded in full. No funds were withheld, and the appropriate steps were taken to ensure compliance with both our internal policies and legal requirements.

We understand this may be disappointing, but we are firm in our commitment to fair and responsible gaming. We encourage all users to ensure their information is accurate and consistent to avoid such situations in the future.

-The Casino King Team

Noté 1 sur 5 étoiles

One of the worst!

Just for the record, I’ve been gambling online for 23 years.
This is one of the worst I’ve played at!
Signed up, deposited, didn’t get the new player bonus, didn’t even have a mention of it.
Played for a few hours on low stakes but it swallowed £500 no problem. I had deposited more than that but once I hit a £500 loss it refused to let me gamble any more.
I still had £170 in there and then the trouble really started because it’s 3 days later and I still haven’t had that money sent back to me. They then went through the verification process which only seems to be done once you decide to withdraw, this mostly happens at really poor online casinos. Then apparently it wouldn’t let them withdraw to Apple Pay so I changed the card linked to Apple Pay for one I know 100% works for withdrawals. They said the card wasn’t activated, I’ve been using the same card for years. They then asked for a document from Apple to prove the original card wasn’t no longer linked to my Apple Pay, because Apple clearly always hand out documents when you simply change the card linked to it…what a joke! I just sent a screenshot which seemed to work. Then they wanted a photo of my bank card and a bank statement proving I made the deposits from my other card, which I sent over. I then stated to just send the withdrawal straight to my card and not Apple Pay, which they’ve ignored and I’m currently sat here many days later still waiting for the payment. Finally they’ve said if it doesn’t work they’ll initiate a refund, I told them absolutely not because that can take 1 week to 1 month to complete. In comparison I joined another site the same night, I had a bit of money in there to withdraw, initiated the withdrawal about 20 minutes ago, 90 seconds later it was in my account.
Bottom line, the games really don’t play right and the withdrawal process is clearly being artificially delayed. It feels like I’m back playing 10-15 years ago.

26 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

Shocking site

Shocking site. Scam into the welcome offer. Avoid

26 juin 2025
Avis spontané
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Réponse de Casino kings

Dear Ben Walters,

Thank you for your feedback. We're sorry to hear that you were disappointed with the welcome offer.

Upon reviewing your account and activity across our network, we found that you have already redeemed a sports welcome bonus. As outlined in the terms and conditions, the welcome offers are limited to one sports bonus and up to five casino brand bonuses per customer across our network.

The terms of this bonuscan be accessed here: https://lobby.casinokings.com/sportsbook

We appreciate your understanding and are always here to help if you have any further questions or need assistance with other promotions.

Best regards,
The Casino Kings Team

Noté 1 sur 5 étoiles

Wouldn't recommend

Deposited a fair few hundred on this site. Not had any significant wins so can't really comment much about that but I did accidentally deposit £100 from my paypal instead of £10 yesterday and upon realising, withdrew straight away and took as my sign not to gamble yesterday, I've been waiting ages for my withdrawal.

I initially made the withdrawal by pay by bank to go straight into my bank account sent in a few bits of i.d and waited to hear back today, well they 'opened' the withdrawal and changed it to go into my paypal but they're still yet to process it.

Multiple chat agents give basic most of the time one word replies and are not very helpful.

I'm currently on chat as I type this review and I have a live agent telling me they are actively trying to process my withdrawal, yet cannot tell me by doing what or how, how long it will take, the 1 business day is almost over and I still haven't received my money, I didn't win it, I mistakenly deposited too much.

I will not be recommending this site or using myself again after this experience,
Customer service is bad and I haven't enjoyed my experience with the money I have deposited and played.

** 24 hours update, withdrawal still not processed and the same repetitive answers from live chat agents going in circles telling me it is actively being processed.. yet it wasn't because I'm still waiting.
I've informed them that the paypal that they have changed my withdrawal to is closed, whenever I ask an agent what is going on I'm left waiting 20 mins between each reply and they repeat the same stuff without giving you any information about what's actually happening. Will keep updated on how long it takes them to give me my £100 back, I didn't win anything.. i accidentally deposited £100 instead of £10 and it's proving difficult to get my own money back.

If nothing is done today I will be submitting a formal complaint and opening a complaint with IBAS.

24 juin 2025
Avis spontané
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Réponse de Casino kings

Dear Katy Graham,

Thank you for taking the time to share your experience. We're sorry to hear that your recent interaction with our platform has left you feeling frustrated.

We understand your concerns regarding the accidental deposit and the delay in processing your withdrawal. After reviewing your case, we can confirm that your initial withdrawal request was made via PayPal. However, as your account was not eligible for PayPal withdrawals at the time, this request could not be processed.

Following this, and with the assistance of our customer support team, a second withdrawal request was made—this time correctly to your bank account. That request was successfully processed within seconds of submission.

We also acknowledge that during this time, there were some delays in communication while we assessed your account as part of our responsible gambling protocols. Our aim is always to ensure a safe and secure environment for all players, and we appreciate your patience during this process.

If you have any further concerns or questions about your account or withdrawal, please don’t hesitate to reach out to us directly. We’re here to help.

Kind regards,
The Casino Kings Team

Noté 1 sur 5 étoiles

STAY CLEAR. Scam

STAY CLEAR. SCAM.
They take your money don't pay and don't apply the new customer promotion bonus either. Then when you contact customer services they say there's nothing they can do apparently. Scam....

13 juin 2025
Avis spontané
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Réponse de Casino kings

Dear Kye Bruce,

Thank you for your feedback. We're sorry to hear that you're dissatisfied with the terms of our promotion.

Please note that the minimum deposit required to qualify for our casino welcome offer is £15. Your initial deposit was £10, which unfortunately does not meet this requirement. This condition is clearly stated across all our marketing materials and on our website to ensure transparency.

We understand how this may have caused some frustration, and we genuinely appreciate you bringing it to our attention. If you have any further questions or would like assistance with future promotions, our support team would be happy to help.

Kind regards,
The Casino Kings Team

Noté 5 sur 5 étoiles

Great platform

25 mai 2025
Avis spontané
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Réponse de Casino kings

Thank you for the fantastic feedback!

We're thrilled to hear you think Casino Kings is a great platform! Our team works hard to deliver the best online gaming experience possible.

The Casino Kings Team

Noté 1 sur 5 étoiles

Never known a site to take so long to…

Never known a site to take so long to pay you your winnings. Funny enough the money came out quick enough. Asked to verify and have done so
Enjoyed the games but this has put me off. Was only a small withdrawal of 30 but it's put me off any bigger games

14 mai 2025
Avis spontané
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Réponse de Casino kings

Hi Siobhan,

Upon reviewing your account, we can confirm that your withdrawal was processed and successfully paid out shortly after the request was submitted.

If you have any further questions or require additional assistance, please don’t hesitate to get in touch.

Kind regards,
The Casino Kings Team

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