Casino kings Avis 

Was allowed to deposit without any verification. £240 lost. I'm banned through gamstop yet no efforts were made to stop me playing. Will be reporting this to the gambling commission and claiming money back legally.

Don’t trust this site I’ve been trying to collect my winnings of £280 told that they had all my correct information by someone called mark then spoke to him again to say he couldn’t tell me how long say it should take between 1/3days it’s been 3 day keep trying don’t gamble with these

I’ve been waiting for two months on my withdrawal and keep getting told the same thing, “my documents are missing or I need to send something else”. I’ve sent everything that has been requested multiple times and I’m STILL waiting. Numerous emails and uploads and I’ve heard nothing; I’m the one having to constantly chase them down to get answers, which I don’t get.

Terrible service, terrible company. 100% have no faith I’ll even get the money but I won’t be using them again.

Do not use this site if from uk, company is dissolved, you won't get any of your winning that's even if you win because the games are rigged af

Hiya I'm waiting for a withdrawal actually 2 one a £203,£29 I've uploaded documents and they keep telling me the same email my address was approved but not passport or phone bill which they asked for?
I'm skeptical 🤔🤨.

Stay well away,, all these free fake bonus money, then when you win with real money they take it and blame the bonus, seriously stay well clear ,this is a scam of a site ,

How are these even in business avoid at all costs con site played deposited £50 withdrew £110 heard nothing since get in touch same copy and paste response shocking

* definitely your site been emailing me waiting since 29th no response withdrawal reference see below
Hi Nicholas,
I'm pleased to let you know that we received your withdrawal request and it is being processed.
Here are the details:
Withdrawal Number: 3020762
Amount Requested: £110.00
Withdrawal Request Date:
29/09/2026
Requested Payment Method:
ApplePay
We will update you on the status of your withdrawal very soon.
Thank you for choosing CasinoKings.com! If you have any questions or need assistance, feel free to reach out.
Log In Now

Permanently closed account all of a sudden after trying to withdraw just £26, they told me it was a decision from upper management and can't offer any details. The £26 was received a few hours after closure at least, had used them for a few months prior to this.

Please people DO NOT‼️ deposit to CASINOKINGS‼️So a week ago I deposited £100 & won £1000 its been a whole week & im still waiting for it‼️ ive sent all my verification but that is still 'under review' ive spoke with chat every day & just keep getting told the same thing 'to be patient ' & that they cant contact payments team 🤔 Something is not right with this site‼️I dont even want to give it 1 Star, it deserves No stars at all‼️🤬🤬🤬
If you read all the reviews they are all stating the same thing that they do not pay out‼️Which doesn't surprise me at all due to them & pragmatic play getting fined 1 million pounds just last year for anti money laundering‼️🤔

I will remove this review as soon as I get my withdrawal

Still no update or any further on verification of my account £2000! Still pending from Thursday last week and £150 still pending for the 25/08/26 nearly a month what a joke of a casino I have now contacted solicitors and the gambling commission if they pay my money review will be updated.

Have already verified a year ago but only started playing again tried to withdraw my winnings and they keep asking for the same documents that have already been uploaded and sent. Spoke with Tyler on the chat who advised they had received my documents and was in a queue to be viewed and when I contacted back I got Katie who was the most unhelpful and rudest customer service person I have ever encountered and did not help at all.

After Speaking with another team they verified all my details and was paid out within a few hours

Stay away from this website is only scams. If you win you will never get your withdraw. Just they keep asking you more documents and more

Have been waiting for my withdrawal since May 2026. This is a fraudulent website. Constant bs on the chat

Had to send id took a while thought it was a scam but got it in the end

This place is a scam they don’t pay out. I’ve bet with some dodgy ones and even they paid out but not Casino Kings. I am stunned I don’t think I’ve ever ever encountered a place as bad, I’d be embarrassed to work for them. Leaving withdrawals stuck for 3+ days is chronic, if there’s an issue on the customers end will you email them FFS, use your heads and use this damned review to improve yourselves. Joke of an outfit

Used for the last few weeks, payed using pay by phone, no issues.. won some good bonuses, withdrew each time ,weekday takes few hours or less one was 30 min, when busy Fri sat, 2 to 4 hours. As long as you have id, phone statement, address. All good. People who say they have been waiting weeks haven't been able to supply the required info, screen shot it and do to verify acount. Easy.

⭐ 1 STAR — AVOID IF YOU EXPECT TO WITHDRAW YOUR MONEY WITHOUT A FIGHT

I seriously wish I had read the recent reviews before using Casino Kings.

My experience with trying to withdraw has been absolutely appalling.

I have supplied the verification documents they requested several times. My latest documents were uploaded over 24 hours ago, yet my withdrawal is still being held pending verification.

I contacted live chat to find out what was happening. I was told to “have some patience” and informed that there is NO timeframe available for when my verification will actually be completed.

Think about that before depositing your money: they are holding my withdrawal pending verification but cannot tell me whether it will take another day, a week or considerably longer.

I specifically asked for the matter to be formally escalated. I was told that formal escalation was “not offered here.”

I then asked to make a formal complaint. Instead of providing the complaints procedure or contact details, I was told that complaints are not accepted through live chat and that I should go and find the procedure myself in their Terms.

I am not objecting to legitimate verification checks. I understand why gambling companies need to carry them out. My complaint is about repeatedly supplying requested documentation, being given no meaningful timeframe, having my withdrawal held in the meantime, and then being told to simply be patient.

The most frustrating part is that, after reading other recent reviews, I can see that I am far from the only customer reporting problems involving withdrawals and verification delays.

I will update this review if and when Casino Kings actually completes my verification and pays my withdrawal.

Until then, based entirely on my own experience, I cannot recommend Casino Kings. If you’re considering depositing here, read the recent withdrawal reviews first and make your own decision.

I was a bit worried when i read the reviews for this site but honestly I can’t fault them. My withdrawal was approved and in my bank within 2 hours and on a Sunday also. Great choice of games and I enjoyed playing on the site. Thank you

I dont have much hopes for receiving my winnings to me..
So i won £3350 and went to withdraw to then get a follow up email asking for bank statement, ID, Proof of Address and photos of bank card..
So I send these over to get a following email asking for..
_______________ (bank card owner’s full name) hereby authorise the use of my card ending in _________ (last 4 digits of the card) to be used by ____________ (casino account holder's name)
on their account with __________ (name of the casino must be specified) Casino.

I then ask them you want permission for me to use my own bank card? They proceed to say no, needs to be a third party but dont say who? It was confusing me so much!!

To then receive another message saying your withdrawal is being reviewed by our relivent team and we will send you an update via email as soon as the process is complete. We appreciate your patience and apologies for any inconvenience caused. No other documents are needed, we apologise for the previous email. Please wait for updates via email...

What a total mess about with information when they have every documents they should need to authorise sending me my winnings!

Cant see it getting send to me and I can honestly see why the reviews for this casino are so bad! I should of gone off the reviews and not bothered with this casino!