Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Signed a contract for a TikTok in July 2024, on the online portal it has my clips which I’d seen going viral on Facebook over the past 10 months racking up millions of views. There’s still no sales an... Voir plus

Noté 5 sur 5 étoiles

This was our first (and hopefully last - LOL!) experience with a Viral Video! We honestly took a shot in the dark and just picked what seemed to be the most reputable company when so many companies we... Voir plus

Noté 5 sur 5 étoiles

I’ve worked with Caters for about 5 years now. I’ve had a wonderful experience with them, and they’ve done a fantastic job at selling my images. I’m a part-time photographer, and am often busy with ot... Voir plus

Noté 2 sur 5 étoiles

Tread carefully. I syndicated my photos through Caters News. My photographs were used all over the world, including The Sun, Mirror, Metro, NY post etc. Three years, many emails and a negative TrustPi... Voir plus

À propos de l'entreprise

  1. Coopération médiatique

Écrit par l'entreprise

Caters is an international news, picture and video agency. We source and distribute exclusive news and feature stories to newspapers, magazines, online news sites and broadcasters worldwide. We’ve earnt an enviable reputation for our hard-hitting real-life stories, original, quirky and cutting-edge content which is either sourced by our team of qualified journalists or is submitted by one of our growing number of loyal contributors or on behalf of one of the many reputable picture libraries, regional newspapers, or publishing houses who choose to syndicate through us.


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

123 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 25 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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Noté 5 sur 5 étoiles

A Highly Professional and Reliable Experience


From the initial approach through to completion, everything was conducted with a high degree of professionalism.
While I had not been familiar with Caters beforehand, I felt comfortable and confident in proceeding with the relationship.
The process was consistently reliable and well-structured, yet also flexible when required — something I particularly valued.

25 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

USE ANYONE ELSE!!

I sold exclusive rights to caters media for my viral video and it was the worst decision I have ever made in social media marketing. A year went by without ever receiving an update or a payment. I was told I need to send an email every time I want information (they won’t just pay you when they’re paid). They never uploaded my documents to my user account to track any sales. Sales occurred without my knowledge that also were not added to my account. When I messaged them to receive payment after my video hit 15 million views, they made me email a different person, and then another person. After a week I had to follow up again. (It was 13 months later at this point). I then was told I’d be paid. Then another month went by and no payment was received after I sent my pay details. I emailed again to understand where is my payment? I’ve not heard a response. Every time I do get one they say it’ll happen sometime in the future. They don’t pay their clients or update them or update their user accounts. I truly wish I signed with any other outlet that I was contacted by so my video could have the credit it deserved (that I would receive the pay for it and not caters keeping 100% of it for themselves). Took my video and then took 100% proceeds.

31 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Unethical copyright practices

My experience with this company has been very negative. In my case, they sent copyright claims that I believe were unfounded, in an attempt to charge for material they did not create. From what I observed, they request licenses from the copyright holder to report videos, but also end up reporting content that was published before they even had those rights. This gives the impression that their main goal is to generate revenue rather than protect intellectual property in a fair way.

I also have serious doubts about whether they compensate the creators whose content they manage. When I tried to share this opinion, they even attempted to have my review removed, which I found far from transparent.

29 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

Scammers

This company is 💩, they send false copyright claims to make you pay them a lot of money for something they did not make. They ask the copyright owner to give them a license to report videos but they still report videos that people posted before they had the rights to report, they only want money and don't really care about nothing more than that.
They probably don't even pay to the creators to use their content. This is just not correct and legal.
Thanks Caters for trying to take down my review too, that's what you all can do, to take down stuff so funny!

15 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

TIK TOK BULL VIDEO

I was contacted on tik tok by sam cranfield after i made a tik tok video about a bull on the loose in small heath i filled a form in and aam kept in contact with me the whole time advising me the whole time very happy with service and sam was extreamly helpfull ..amazing guys thank you

6 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

No communication

Once again I’ve tried contacting Caters News having seen my content being used and they have ignored THREE emails sent over the past month! So unprofessional- avoid avoid avoid

Thanks for the response - but you only reply after being chased!

8 juin 2025
Avis spontané
Logo de Caters News Agency

Réponse de Caters News Agency

Thank you for taking the time to share your feedback.

Please rest assured that we never ignore anyone who reaches out to us. In fact, we’ve had several email exchanges with you both in the past and more recently.

Our most recent response was to acknowledge your message and let you know that we were looking into the current issue.

We completely understand how frustrating situations like this can be, and I want to reassure you that we’ve been actively working to try and find a resolution for you.

Noté 1 sur 5 étoiles

Signed a contract with a video of a man…

Signed a contract with a video of a man falling drunk in bush on holiday, seen this circulating around other platforms and when I look on account comes up with no video on there.
BEWARE OF THESE, BANG OUT OF ORDER... EMAILS SENT AND NOW NO REPLY..

1 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Signed a contract for a TikTok in July…

Signed a contract for a TikTok in July 2024, on the online portal it has my clips which I’d seen going viral on Facebook over the past 10 months racking up millions of views. There’s still no sales and when I last had contact they said there were no sales in my account! Somebody has clearly used my content as it’s been circulating on four different accounts, none responsive to emails now and no update 10 months later.

3 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Great company

Great company! They have worked with me for coming up 2 years in the summer and I seem to have had great success with pretty much all content I have submitted! Very professional company! Certainly know what they’re doing! Cannot fault this company at all I’ve had no problems! :)

24 mars 2025
Avis spontané

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