Cats Protection Avis 

We adopted a kitten from North Wales Centre in Wrexham. The staff are polite, kind, patient and informative. They made the whole process super easy and provided us with a blanket and food to help Simba move to our house. They also offered additional support and always said we can call them if we had any concerns.

Newbury made the process of adopting a cat straightforward. They have lovely, factual descriptions of all of the cats in the website. My son and I logged an interest for Cookie and were reassured that we were asked to provide details of the home in which Cookie would come to (to make sure we were suitable). We were able to see Cookie within a few days. We found the chattery clean and calm. We were delighted that Cookie had been checked over by a vet, had received all vaccinations needed for homing and that we were provided with her medical record whilst with Cats Protection. We thought the one month’s free pet insurance was great and took the pressure off of us in finding insurance immediately. The various fact sheets/welcome pack was informative and will be good for future reference. We valued the advice given to us for managing Cookie’s first 3 weeks and the weekly follow up calls. We also really liked the shop within the homing centre were we purchased most of Cookie’s ‘gear’. Thank you Cats Protection Newbury.

Birmingham CPL Centre - very friendly,patient, genuinely caring staff, listened to "my previous cat history"and were absolutely spot on with the cat they thought would be just purrfect for me / but most importantly me for her. I especially liked the fact you could visit and see the cats they have for adoption, some rescue places you still can't
My furbaby Mittens is absolutely adorable, rules the house - thank you SO much CPL for all the work you do

The team at Mitcham Cats Protection were wonderful. They were friendly, knowledgeable and helpful and we have found a gorgeous little cat who is just right for us. We feel very lucky that they were able to help her as they are asked to take on a huge number of abandoned cats with limited resources. We feel very supported in the adoption.

So I call the cat protection regarding a stray cat that has approached us at the care home I work at, it was hissing but still approaching us like it was scared but needed help, So we had started to feed him and he was so thirsty and hungry. We made him a bed and he's been there 24/7 for couple of weeks.
Cat protection advised me to stop feeding it so it can find it's way home.when I explained I couldn't do that, the line went dead, and they never called me back.
I'm glad I ignored their advice! I take it to the vets today, it was microchiped and been missing for 3 years from a loving home 11 miles away!! Unless it got stuck in a vehicle it would have had to cross a motorway to get to where it was. So no chance of finding its way home! If everyone listens to cat protection telling ppl to not feed stays, then sadly there's alot of desperate furry friends desperate for help being ignored on the streets.
It's the whole point of why owners microchip them!!

Everyone we met was informative and friendly.
Joe matched me with our Coco and she is all we could have wished for. As soon as she stepped out of the cat carrier she made herself at home. She loves everybody. Is comical, clean, easy to feed. Loves all the toys awaiting her. Is very loving and loves a lap. She loved everybody at the vets & made her visit so easy.

Awful organisation had nothing but stress and anxiety with a rehome that hasn't worked out nearly 7 weeks with hardly and surport or anyone showing any willingness to help resolve the issue. I will never have anything to do with cats protection again.

I contacted Cats Protection because there has been an uneutered ginger tom visiting our garden and house for most of the year. He comes in the house at any opportunity and sprays. He also eats my 14-year-old cat's food at every opportunity. I've asked around and nobody has claimed him. I daren't try and catch him in case i get scratched because my health would suffer if that happened. Cats Protection has said they'll come out and catch him, so I've waited in a couple of times now and they never arrived. My cat was a stray and although I love Cats, I'm nearly 68 and don't want another one. I get upset about this cat because he knows he's unloved and unwanted. I live on a main road and I've seen him dodge the traffic a few times to go and mate. Our cat hates him but he's also an outdoor cat and gets very upset about his food being eaten. I'm at my wits end with it. I really hope Cats Protection can help this poor cat because he doesn't look very old, he doesn't appear to be to be nasty, he's a very cute looking cat and I know that if he was neutered, he'd make somebody a lovely pet. Unfortunately I think his fate will be on the main road.

On Saturday 3rd August 2024 I adopted a cat from the Tyneside adoption centre. From start to finish the process was fantastic. Jenny, who I was emailing back and forth for a few weeks before the adoption was great. Provided me with all questionnaires required and asked me for all my required documents, proof of ID, address and homeowner status etc.

I simply emailed photos of these documents through, with no need to provide hard copies which was easy.

When going to meet the cat the facility was clean and you could tell all the staff really cared for the cats and looked after them well. The cats all had fairly nice pens (for a shelter).

Cats protection have been great with myself and I couldn't ask for a better service.

We had a great experience adopting two young cats from the Curridge/Newbury centre.

The staff were lovely, very friendly and informative.

We had three follow-up calls to check on how things were going and good advice given for any questions we asked.

We adopted a wonderful cat from the Harrow homing centre, who is playful and relaxed around the whole family including our 4-year-old daughter. The staff were incredibly helpful and ensured that the adoption process went smoothly.

I HAVE SPONSOR A CAT. AND THEY SAY THEY DON T KNOW ME. MORTIMER

Experienced a fantastic adoption service from St Helens CP centre. Professional, kind and caring assistance from Robyn and the other staff who work there.
It worth calling them to hear the ‘ON HOLD’ music 🎶 (purring and meowing) - absolute genius!
Azuero (now Derek) has settled in fine and is a very happy kitten.

The staff here were very considerate and made sure we understood the entire process during adoption, generally making the process very easy.

Sick of these sending me letters to donate. Where did you get my details. Constantly asking for money money money
What wage is the director on ??? Bet they don’t even like Cats

We adopted our first cat through cats protection Tyneside adoption centre recently. We found her on their website and were contacted really quickly after we'd registered our interest online. We went for a visit at the adoption centre- they gave us lots of time with our cat giving a chance to see how she was with our daughter and opportunities to ask questions so we could be sure it was the right match for us. They sent us loads of information which was really useful as first time cat owners. Everyone who we dealt with was absolutely lovely and couldn't help us enough and you can tell they care so much about the cats. Everything was done very quickly and efficiently. Our little fur baby is now settling in well! We would recommend them to anyone looking to adopt a cat.

Hi so today we was going to pick up our new kitty’s today from the adoption centre locally.I got so far paperwork online and on paper itself.We thought it was locally which is wasn’t.I was told there would be no issues when picking them up from the adoption centre today.We was prepared to bring them home and bond with us as family which didn’t go to well.Firstly I had the phone call from them but they never asked me if I was in rent accommodation, or others it took me ages to get my landlord/manager to get authorisation to be able to have them in our place.Has to be the worst adoption I’ve ever experienced in my life and won’t be using cats protection anymore to adopt cats.I mean I really enjoyed meeting both cats and was hopefully going to bring home tonight and start fussing with them and learning how the cats work.I was told I needed a second room so the cats could be split up and they could have there own space to which now we are being told that this wouldn’t happen and they wouldn’t offer that to us.So please don’t adopt with them there not a good charity and certainly won’t be giving them donations.
The staff seem nice but half the staff don’t feel like they doing there jobs.I just don’t get what has gone wrong with the adoption such a shame was ready to have some cuddle time tonight.

When cat protection launched cat Guardians, I made contact. 14 years ago I adopted a cat from cat protection, he was 8 his name was Ben. Even though Ben has gone to rainbow bridge after a wonderful 6 years together, I continued to support cat protection by dropping off food for rescue cats etc. Cat Guardians is a lifeline for me. I live alone and currently have 2 sister cats who suffered badly, had cat flu and were rescued. While they were adopted from another agency my fear was what would happen to them if I passed away. Thankfully, all their details are logged, their needs recorded and a promise to rehome together. I can't thank you enough for this reassurance.

Refusal to assist in rescue but very quick to refer smaller local rescues to the public despite having millions in funding, so much so they paid a small fortune to rebrand. Is that where all the voucher money has gone to I wonder?
Have pulled the voucher scheme for not only the general public, but other smaller, less funded, cat rescues. Meanwhile the CEO of the charity sits on a 6 figure salary.
CP has completely lost its initial goal of putting cat welfare as their top priority. With the loss of vouchers and shifting the responsibility onto local rescues we all expect feral populations, feline diseases and avoidable fatalities to sky rocket, and cat welfare to plummet.