Cayman Auto Services Avis 

I am incredibly impressed with this company. From the first time I called Cayman Auto Services they were first class in every interaction I had. Very respectful, polite, clear and they do exactly what they say they will and on time. No surprises. Technical experts in their field without a shadow of a doubt. Fast, efficient, very reasonable in price and they even put little things right that they spot out of courtesy. A top class auto company. My roof was fixed while I waited and staff looked after us very well whilst waiting. A vanguard in the automotive industry. Others could learn a lot from this team. Thank you very much.

Replaced a corded hydraulic pump on a bmw 1 series.
Really good experience on what could have been difficult and expensive problem.
From a 0900 book in had the car back before 1pm.
Was also offered a cheaper option for the boot to work without the folding roof be functional( necessary for mot)

Had taken to specialist and main dealer, either wanted triple the money
Or would have been long and drawn out.

All very friendly and professional
Much appreciated, thankyou

I've been going to Cayman Auto Services in Redhill, with my VW EOS for the maintainance on the convertable roof for years now and recently took it there again for it's annual check up, rubbers cleaned and convertable roof serviced etc, to maintain them and get them ready for the winter ahead. Yet again I was not disappointed with the quality of both the work carried out and the fantastic friendly service that I have always received from the staff. They are honest with anything that they might find while carrying out the service and the quality of the work is second to none. It's roughly an 80 mile round trip for me from Rochester, but it's totally worth it. I recommend them 100% everytime.

The whole approach was professional. Ready when I arrived, diagnosis and detailed estimate done quickly. a constructive attitude to only doing the essential elements of the job with my choice whether to go further. The car was ready for collection, and valeted. The roof has never been so clean. And all the while, talking to Maddie and Leah. A pleasure.

Website advertises "Convertible Roof Repairs Birmingham"

I contact this company and speak to Carl. According to Carl they are not in Birmingham and they can not help me with my convertible roof repair. Is Carl a troll?

If neither convertible roof repairers or in Birmingham why lie and claim both?

Ease of booking an appointment, yes it was nearly a 10 hour round trip but worth every second to get my Mercedes soft top repaired & serviced. Faults Diagnosed and fixed in less than 4 hours. Not cheap however you get what you pay for and I can certainly say it was worth every penny spent.
£80 to diagnose faults which is brilliant.
I previously contacted Mercedes to diagnose my car and they incorrectly advised the fault with inconclusive results, I must add Mercedes needed extra time and quoted a further £400 which did not include the repair.
The admin & tech team are very welcoming, extremely knowledgeable and very transparent. 5 star review from me and I absolutely recommend this company.
Thank you Caymans team xx

Clear website - answered the phone quickly and all the people at Cayman I spoke to were friendly and informative. The repair was to rebond the rear roof glass in my Audi A3 cabriolet. Tho not cheap the quality of the repair is excellent and I’d say good value for money. Reception and collection were straightforward and I formed the impression the folk at Cayman care about what they’re doing. I couldn’t fault their service. Would definitely use them again for any future soft top repairs.

Great service from a friendly helpful team.
Very pleased with works carried out on my convertible at a very reasonable cost.
Thank you.

We bought our car in for a roof repair recently having had a very bad experience at a local garage having had the car for 7 weeks and still couldn’t fix the issue. Cayman were extremely helpful and happy to work on someone else’s bad workmanship. They diagnosed the issue very quickly and gave ourselves updates every 2 hours. They gave us an accurate cost to carry out the work and a predicted time of completion. The work was then completed on time and when the work was completed we were met by very friendly and helpful staff. The next day we received an email thanking us for our custom and wished us all the very best.
Thankyou very much for sorting our car and we will definitely use again for servicing the roof mechanism.
We can highly recommend this company.

I have just been to Caymen Autos this morning with an issue with my BMW 3 series roof not operating. These guys know what they are about, they were professional and efficient. The fault was diagnosed and fixed within 2 hours, 2 relays needed to be replaced and now the car is up and running for the rest of the summer. I cannot praise these guys highly enough, thank you Caymen.

I want to just say that how professional cayman autos are. I had a problem with my roof on my Porsche and Cayman autos fixed it with no trouble, and kept me informed on every procedure. I would recommend them to anyone. Thank you Cayman Autos for all your hard work.

The staff and service at Cayman Autos was exceptional. I Ieft a very happy customer. They were polite, efficient and kept me posted throughout the day.
I would highly recommend them

E-mailed Cayman with the exact problem with my E93 BMW Roof. They replied the next day and I was offered choice of slots on different days about a week ahead.
Visited then today, a 2 hour drive and they started diagnosing the issue bang on time. Just over an hour later they gave me a breakdown of what needed doing and a fixed price.
I agreed and the roof was fixed within 2 hours whilst I waited.
Amazing customer service, friendly m, very knowledgeable and trustworthy.
Also at least half the price of a dealer!!!
5* I high recommend Cayman !
Simon Lee

From the very first contact with them they just knew what they were talking about, I took my Mercedes SLK R172 for a leaking roof, they had the car for 2 full days and I booked a hotel. the roof now is smooth and a rattle I'd forgotten to mention is gone as is the leak, brilliant service from start to finish. Well done Cayman.

Cayman had my e46 BMW in today for roof fault. Turns out same as exactly a year ago when I visited them. Common wiring loom break. They fixed it under warranty no charge within 3 hours and I was on the road. Excellent service as last year - great honesty in rectifying fault under their warranty - you won’t find better customer care and service

Some weeks ago my retractable roof on my BMW E93 malfunctioned, after not using it for many months. On attempting to operate it would release at the roof centre but would not detach from the windscreen.
I brought the car into Cayman one morning for diagnosis & repair, and they had the problem diagnosed (faulty sensor) and repaired by midday. Seems all ok now. Good work guys, and I suspect a lot cheaper than BMW would fix it for.

Best wishes,
Lloyd.

I recently purchased a convertible F Type Jaguar from a dealer down south. Unfortunately there were issues with the operation of the canvas roof. Cayman eventually after a couple of attempts solved the problem and now the roof works perfectly. All I need now is for the British weather to cooperate and give us a few days with sunshine. At all stages throughout the process Millie, Leah and Adam kept me informed.
Cayman, excellent company highly recommended.
Brian Bingham

What a great company . Friendly and helpful staff , well presented garage with somewhere to park on arrival. Diagnosed and fixed my BMW convertible on the same day . Communication was great from the booking to authorising the work needed . No pressured sales tactics just got the job done . The technician gave me a walk round and explanation of the work done when handing the keys back and also refitted the trims in the boot without asking which were removed by a previous garage . If you want your roof repaired properly and first time this is the place to take it to.
Thanks again
Oliver Prior

Volvo c70 I'm not gonna go away till you refund the customer his money back.u did not change his roof module re programme it and recalibrate it? How can u do that when the roof didnt work??

I was recommended to Cayman Auto by my local Mercedes workshop. My SLK (R172) had a leaky roof. The reception staff were friendly and the technician knowledgeable. Three days and £880 later my SLK was ready to collect. There were two other SLKs ready to collect that day, this is a fix Cayman are very familiar with. Nearly a month and quite a bit of rain later my car is dry inside. Although there’s no guarantee with the work, I was assured that should there be a problem they would fix it. Overall Cayman offer a fast, efficient service, and a waterproof roof.