Ordered on line for better exchange rate. Once in store decided I needed an additional currency and was advised to order online. I did so, received a better exchange rate and picked up currency straig... Voir plus
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Lisez les avis des autres
Ordered currency online and got confirmation that money was ready very quickly. The member of staff actually told me how much each note was worth in sterling. She was very helpful.
Currency hadnt arrived when i went into store - seemed to take longer than usual. Luckily there was some notes available for me to buy but did not get the on line exchange rate. Also store closed for... Voir plus
Always a pleasant experience.Visited in March 2025. Ordered Currency for a forthcoming holiday.Always order on line for the better deals.Collected currency about an hour after order placed. Excellen... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Serving Londoners with competitive rates for over 20 years, Currency Exchange Corporation (CEC) operates one of the largest foreign exchange businesses in London. As well as travel money services, visit us in store for Western Union international money transfer. At CEC, we pride ourselves on giving our customers competitive rates on their travel money, and a fast service to get you the currencies you need. Whether buying or selling, CEC guarantees a better exchange rate than M&S, The Post Office, High Street banks and local suppliers with our “Best Rate promise," which guarantees to beat any competitors' deal on a like for like basis.
Coordonnées de contact
125-127 Bramely Road, Oakwood, N14 4UT, London, Royaume-Uni
- +44 3316 303 201
- marketing@cecltd.com
- www.cecltd.com
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Great
The woman was very helpful and efficient. Always the best rate to. Will always use this place
Very helpful in sorting out the…
Very helpful in sorting out the currency in the denomination I wanted.
Ordered on line for better exchange…
Ordered on line for better exchange rate. Once in store decided I needed an additional currency and was advised to order online. I did so, received a better exchange rate and picked up currency straight away!
Great exchange rates and availability…
Great exchange rates and availability of lots of differing currency’s
The go to place
Good service, excellent rates
Very easy service to use, the ordering and collection process is very smooth (I believe they also deliver) and the rates definitely beat the general market
Very simple to use service
Always quick to reply with cash ready…
Always quick to reply with cash ready to collect and at the best rate of exchange locally.
Great communication with prompt service
Went CEC in Welwyn Garden City to…
Went CEC in Welwyn Garden City to collect my currency order. I had my Order confirmation, Bank card, credit card, photo bus pass, but Darren told me that I had to have passport or driving license which it said was needed. On the website it states "you may be asked for passport or driving license" it doesn't state You Have to provide. Darren said that passport of driving license was only required when paying with card but if I provided cash this was not required,
That is totally incorrect as if I paid in cash the money could be proceeds from Money Laundering, however paying by card I would have to enter my personal pin which proves money was from my Bank account.
I have used this store numerous times and even though I had my passport with me I never showed it as I paid by card. Darren needs to be sent on a Customer Service course as his attitude was both abrupt and non cooperative as well his information regarding paying by cash breaks FCA money laundering regulations.
Helpful Staff
Ordered currency online and got confirmation that money was ready very quickly. The member of staff actually told me how much each note was worth in sterling. She was very helpful.
Shop was closed
I came to your shop in Swiss Cottage at 1;30pm Monday 13th April 2026. It was supposed to be open. I had booked my currency in advance. But there was a notice on the door saying come back after 2pm. I was not available to do that on that day.
superb friendly & efficient support…
superb friendly & efficient support from Selma, Ed and staff when arranging currency exchanges both buying & selling back. great rapport with team in well maintained office. i highly recommend use
Not as good as all my previous experiences here
Currency hadnt arrived when i went into store - seemed to take longer than usual. Luckily there was some notes available for me to buy but did not get the on line exchange rate. Also store closed for lunch when I went to return so had to go elsewhere. Based on this I may go elsewhere in future
Poor customer service
We arrived at 14:45 to collect our order, only to find the shop closed until 15:15 for lunch. This closure was not communicated on your website or in the confirmation email.
This caused significant disruption, as we had parking only until 15:27. As a result, we were left with very limited time to return to our car, arriving late and under considerable pressure.
The situation escalated to the point where I had to use my asthma pump, which is not something I typically need to do. This was an avoidable outcome had the closure been clearly communicated in advance.
This falls below the standard of service expected, particularly from a provider I have used for over a decade.
This experience has been disappointing, and I will reconsider using your service in future.
Great service
Great service, have used them multiple times now :-)
Provide good rates - do some homework before you go in :-)
In Ilford branch there is highly…
In Ilford branch there is highly experienced staff. Specifically Malik.
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