Currency Exchange Corporation Limited Avis 4 912

TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Ordered on line for better exchange rate. Once in store decided I needed an additional currency and was advised to order online. I did so, received a better exchange rate and picked up currency straig... Voir plus

Noté 5 sur 5 étoiles

Ordered currency online and got confirmation that money was ready very quickly. The member of staff actually told me how much each note was worth in sterling. She was very helpful.

Noté 4 sur 5 étoiles

Currency hadnt arrived when i went into store - seemed to take longer than usual. Luckily there was some notes available for me to buy but did not get the on line exchange rate. Also store closed for... Voir plus

Noté 5 sur 5 étoiles

Always a pleasant experience.Visited in March 2025. Ordered Currency for a forthcoming holiday.Always order on line for the better deals.Collected currency about an hour after order placed. Excellen... Voir plus

À propos de l'entreprise

  1. Bureau de change
  2. Service de transfert d'argent

Écrit par l'entreprise

Serving Londoners with competitive rates for over 20 years, Currency Exchange Corporation (CEC) operates one of the largest foreign exchange businesses in London. As well as travel money services, visit us in store for Western Union international money transfer. At CEC, we pride ourselves on giving our customers competitive rates on their travel money, and a fast service to get you the currencies you need. Whether buying or selling, CEC guarantees a better exchange rate than M&S, The Post Office, High Street banks and local suppliers with our “Best Rate promise," which guarantees to beat any competitors' deal on a like for like basis.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great

The woman was very helpful and efficient. Always the best rate to. Will always use this place

20 avril 2026
Noté 5 sur 5 étoiles

Ordered on line for better exchange…

Ordered on line for better exchange rate. Once in store decided I needed an additional currency and was advised to order online. I did so, received a better exchange rate and picked up currency straight away!

17 avril 2026
Noté 1 sur 5 étoiles

Went CEC in Welwyn Garden City to…

Went CEC in Welwyn Garden City to collect my currency order. I had my Order confirmation, Bank card, credit card, photo bus pass, but Darren told me that I had to have passport or driving license which it said was needed. On the website it states "you may be asked for passport or driving license" it doesn't state You Have to provide. Darren said that passport of driving license was only required when paying with card but if I provided cash this was not required,
That is totally incorrect as if I paid in cash the money could be proceeds from Money Laundering, however paying by card I would have to enter my personal pin which proves money was from my Bank account.
I have used this store numerous times and even though I had my passport with me I never showed it as I paid by card. Darren needs to be sent on a Customer Service course as his attitude was both abrupt and non cooperative as well his information regarding paying by cash breaks FCA money laundering regulations.

26 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Helpful Staff

Ordered currency online and got confirmation that money was ready very quickly. The member of staff actually told me how much each note was worth in sterling. She was very helpful.

18 mars 2026
Noté 3 sur 5 étoiles

Shop was closed

I came to your shop in Swiss Cottage at 1;30pm Monday 13th April 2026. It was supposed to be open. I had booked my currency in advance. But there was a notice on the door saying come back after 2pm. I was not available to do that on that day.

13 avril 2026
Avis spontané
Noté 4 sur 5 étoiles

Not as good as all my previous experiences here

Currency hadnt arrived when i went into store - seemed to take longer than usual. Luckily there was some notes available for me to buy but did not get the on line exchange rate. Also store closed for lunch when I went to return so had to go elsewhere. Based on this I may go elsewhere in future

18 mars 2026
Noté 1 sur 5 étoiles

Poor customer service

We arrived at 14:45 to collect our order, only to find the shop closed until 15:15 for lunch. This closure was not communicated on your website or in the confirmation email.

This caused significant disruption, as we had parking only until 15:27. As a result, we were left with very limited time to return to our car, arriving late and under considerable pressure.

The situation escalated to the point where I had to use my asthma pump, which is not something I typically need to do. This was an avoidable outcome had the closure been clearly communicated in advance.

This falls below the standard of service expected, particularly from a provider I have used for over a decade.

This experience has been disappointing, and I will reconsider using your service in future.

30 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Great service

Great service, have used them multiple times now :-)

Provide good rates - do some homework before you go in :-)

18 février 2026

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus