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Lisez les avis des autres

Noté 1 sur 5 étoiles

communication is completely cut off internally and externally. No item was ever delivered after the company shipping to wrong cities and failing to notify several times, theyre trying to go around l... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

They were very quick at responding and keeping me updated with delivery information. My bag arrived and I love it, quality is fabulous. After sales is excellent as I had a minor problem with the zip o... Voir plus

Noté 1 sur 5 étoiles

Awful! Scam scam scam! Ordered some minimiser bras, eventually arrived months after many emails- terrible bras- sizing ridiculously small. Contacted them and asked for a return as their website says... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Bought a Chloe bag, when I wanted to speak to someone they were extremely helpful. The bag arrived today and it is top quality.

À propos de l'entreprise

  1. Boutique d'accessoires de mode

Écrit par l'entreprise

Celiora.com is your go-to online store for stylish fashion products, including trendy clothes, chic bags, and must-have accessories. We’re passionate about delivering quality, affordable style to elevate your wardrobe. Shop with confidence and join our community of fashion lovers!


Coordonnées de contact

2,6

Bas

TrustScore 2.5 sur 5

25 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 16 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

They say they reshipped my order with a…

They say they reshipped my order with a different tracking number they claim they shipped it via expedited but when I ordered the first time the tracking system say it was at customs in los Angeles now the tracking system don't say shit it said the first time Everytime it get to the sorting center two days later it's saying it's been delivered get the freak out of here with the lies and scamming

31 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Scam company throughout

Scam company throughout. I see a ad that talk about this special neuro bubble gum that makes you focus better etc. I go on the site order a pack that says neuro gum. 3 weeks later i get the package that says neuro mints which is drops and not gum! And their support just responds with generic that these are safe to use and have the same effect lol.. Weird company seeing reviews on their other products is also scam,i askes them nicely several times to send me the right items or refund and they just talk about how these are the same i ordered it cause of bubble gum or else i would never try it as im a bubble gum person… how are they still operating

22 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Have not recieved order

Have not recieved order. Interestingly, on the Shop app, it shows as delivered….9 days before I placed the order. I have emailed them and awaiting response. Not looking good at this point though!!!Not sure how to photographic evidence to Trust pilot but will try l!!

28 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

delivery scam

communication is completely cut off internally and externally. No item was ever delivered after the company shipping to wrong cities and failing to notify several times, theyre trying to go around laws to deny ur right to refund because theyve been 'sending' their item several times. Scam

do not order and seek legal counsel if youve been scammed by them as well

5 septembre 2025
Avis spontané
Logo de Celiora

Réponse : Celiora

This review is completely false and damaging. We have no record of this person ever placing an order with us, and their claims are entirely baseless. Writing such misleading reviews against the wrong company is irresponsible and unfair.

We urge the reviewer to provide an actual order number to prove their experience — otherwise, this is nothing but a malicious attempt to harm our reputation. Shame on those who leave false statements without evidence.

Noté 5 sur 5 étoiles

Great customer service just not the right product for me.


I initially purchased this product with high expectations, but after thinking it over, I realised it wasn’t the right fit for my needs. That said, I want to highlight how responsive and helpful the company was throughout the process. They answered my questions promptly and made the refund process smooth and hassle-free.

Although the product didn’t work out for me personally, I appreciate the quality of service and would definitely consider buying from this company again in the future. Their customer care really stood out.

18 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Woody Bag

They were very quick at responding and keeping me updated with delivery information. My bag arrived and I love it, quality is fabulous. After sales is excellent as I had a minor problem with the zip on my bag and they replaced it straight away. I would definitely recommend and I would buy from them again.

1 juillet 2025
Avis spontané
Noté 4 sur 5 étoiles

Not designer Quality but you get what you pay for

Didn't buy an expensive bags from this site, they are not the same as photos but very similar, Quality is good for what you pay for, received compliments when wearing them. Customer Service was very helpful. Not UK based so order had taking a few weeks to arrive

7 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Fantastic quality …

I purchased a bag and sandals and was very surprised by how swift they arrived, also they are fantastic quality. Never doubt them, they communicate well and they are on top of their dispatches. Will defo use them again.

2 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

DO NOT BUY FROM THEM!

DO NOT BUY FROM THEM!! It is a scam!!!!!!!! My order has not arrived despite buying over 2 months ago. Whenever I queried it they’d reply every single week saying ‘it will arrive this week’ and it never has. The minute I ask for a refund for my order that never arrived they suddenly stop corresponding. THEY ARE SCAMMERS SO DO NOT BUY FROM HERE!!!!!!!

18 février 2025
Avis spontané
Logo de Celiora

Réponse : Celiora

Thank you for your feedback. However, we believe there may have been a mix-up.

After reviewing our records, we found no purchase or interaction associated with your name or email address in our system. It appears your review may have been intended for a different company.

We kindly ask that you double-check the name of the business you meant to review. If this was posted in error, we’d greatly appreciate it if you could update or remove the review to reflect the correct business.

If you believe there has still been a misunderstanding, feel free to contact us directly at support@celiora.com and we’d be happy to assist.

Best regards,
The Celiora Team

Noté 1 sur 5 étoiles

This is the biggest scam ever

This is the biggest scam ever. I ordered some products which came exactly a month after ordering them. I was told that I would receive them between 7 to 21 business days. I received my order. They were definitely not as described on the advertisement. Very cheap quality definitely do not recommend

8 février 2025
Avis spontané
Logo de Celiora

Réponse : Celiora

Hi,

We’re sorry to hear about your experience, but we believe this review may not be intended for our business.

Celiora only serves customers within the UK, and we have no record of any orders placed or shipped to Canada. Additionally, we have not received any customer inquiries matching your situation.

It’s possible this review was mistakenly posted to our profile, and we kindly ask that you double-check the business you intended to review. If it was posted in error, we’d sincerely appreciate it if you could update or remove the review.

If you need help clarifying this, feel free to reach out to us at support@celiora.com

Thank you,
The Celiora Team

Noté 1 sur 5 étoiles

Awful

Awful! Scam scam scam! Ordered some minimiser bras, eventually arrived months after many emails- terrible bras- sizing ridiculously small. Contacted them and asked for a return as their website says 100% money back guaranteed.
They offered me 30% back! Stay away from this website!!!!!!!

3 février 2025
Avis spontané
Logo de Celiora

Réponse : Celiora

Hi ,
We believe there may be a misunderstanding.

Celiora has never sold bras or any similar products, and we have no record of any orders or communications matching your description. It’s possible this review was meant for a different company with a similar name.

We kindly ask that you verify the website or store you purchased from. If this review was posted in error, we’d sincerely appreciate it if you could update or remove it.

If you have any questions or need help clarifying, feel free to reach out to us directly at support@celiora.com

Kind regards,
The Celiora Team

Noté 1 sur 5 étoiles

Avoid at all costs

SCAM SCAM SCAM
Quality terrible, really really small made. Requested refund or larger size, advised larger size would be sent and that was more than 3 months ago and nothing had arrived despite further emails. no longer responding to any mails. Thieves!
DO NOT BUY ANYTHING FROM CELORIA. Scam, might as well have set fire to my cash

1 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Ordered a jacket in early November

PLEASE NOTE: company name was CELORIA, not Celiora! They trade as Oliver-London🙄.

Ordered a jacket in early November. Ordered Size L as their chart suggested this would fit UK16…I’m 12-14 but wanted to wear a sweater underneath and not be constricted.
Despite trumpeting London credentials, tracking soon showed it was from……China!!
Jacket arrived - not as chunky as photos but still nice, after all the packing creases disappeared.
Requested Returns label as it would barely fit a UK8-10. Tiny.
Initially they told me to return - at my expense. I disputed this and again requested Returns label. Also promised to report their scamming.
Surprisingly after another couple of back & forths they sent a full refund!! Still no returns label. Last contact 27/11.
It’s now January. A quick search shows they are now out of business. Probably to emerge shortly under another name…

The jacket has not increased in size so tiny niece has been gifted it!!
Lesson learned.

7 novembre 2024
Avis spontané
Logo de Celiora

Réponse : Celiora

Hi ,

Thank you for sharing your experience. However, we’d like to clarify that Celiora is not affiliated in any way with “Celoria” or “Oliver-London,” the company you referenced.

It appears your review was posted to the wrong business profile. Celiora has never sold jackets or traded under the names Celoria or Oliver-London. We’re a separate company and have no connection to your order.

If possible, we kindly ask that you remove or update your review to reflect the correct business.

Thank you for your understanding,
The Celiora Team

Noté 1 sur 5 étoiles

Still waiting for a response on a refund

Still waiting for a response on a returns address. Quality was really poor. Do not purchase. Not confident i will get a refund at all with the poor communication.

3 janvier 2025
Avis spontané
Logo de Celiora

Réponse : Celiora

Hi Richard,

Thank you for your message. We’ve reviewed our records and found no order or communication under your name or email. It’s possible this review was intended for a different company.

Celiora has no record of a transaction matching your description. If you believe this review was posted in error, we kindly ask that you either update or remove it. For any further clarification, please feel free to contact us at support@celiora.com — we’re happy to help.

Kind regards,
The Celiora Team

Noté 1 sur 5 étoiles

THIS IS A SCAM

THIS IS A SCAM! Do not buy anything from this company! The company advertises as UK but it’s in China. The products are very low grade and very poor quality and not as advertised. When I asked to return for a refund I was given a China address. Then I heard nothing back for a month after returning the product until I reported to my bank. Now I’ve finally received my refund. Be aware of this scammer!

27 octobre 2024
Avis spontané

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