Good idea to phone and check stock when ordering. Good communication and very happy with purchase. PaulE
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Lisez les avis des autres
Great service - phoned with a query before ordering and they were clear and helpful. The shoes that I bought were 30% cheaper than anywhere else and arrived in 48 hours.
Apart from the delivery service these guys use in dx express shocking saying my putter was on delivery weds never came same again Thurs never came Just dropped on my doorstep fri But for the 2025... Voir plus
Made order for item I needed for next day delivery. On next day I received email from PayPal notifying me of refund. No email no call from CG Discount Golf. If they’d had decency to get in touch to te... Voir plus
À propos de l'entreprise
- Magasin de vêtements
- aussi dans
- Magasin de chaussures
- Magasin de vêtements de sport
- Magasin de vêtements de sport (activewear)
- Magasin de vêtements pour hommes
Informations provenant de diverses sources externes
Retail store and floodlit driving range. Official stockists of all major brands including Taylormade, Callaway, Titleist, Mizuno, Under Armour, Ping, Srixon, Wilson, Adidas, Nike, Galvin Green, Footjoy, Ecco, Bushnell, Powakaddy, Skycaddie and many mor...
Coordonnées de contact
California Road, CA3 0BS, Carlisle, Royaume-Uni
- www.cgdiscountgolf.co.uk
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Faulty 8 month old Golf Shoes
My golf shoes were 8 months old and the sole developed a problem. Contacted CG and told to return them. Following day I was contacted and confirmed there was a problem with the shoe and offered alternatives , I decided not to go for the same make. Paid the difference and went for Skechers instead- I had a call confirming the size and 48 hrs later my new shoes arrived. Thank you Jo and Mike for excellent service and will certainly use your company again.
Money for nothing and several months wasted
Several months ago, I bought some golf gloves on a "deal" 3 for 2 or something like that, so long ago I can't remember. They didn't arrive as they had apparently been sent to an incomplete address, which according to Mike at discount golf, was my fault even though they'd delivered stuff to me previously! Instead of sorting out the problem, Mike told me that when (if) the gloves were returned they would send them out again. Very bad customer service. Anyway, after several more emails from me to Mike (which were ignored) he finally emailed to tell me that the gloves had been resent and gave me a tracking number. From that number, I saw that the gloves had been delivered but not to me! I emailed Mike again (several times) to ask him to follow up with Royal Mail but didn't get a response. So, I've given up! They have my money and I have nothing. Obviously, I will never deal with these people again and urge you to do the same.
Do not trust this company
Ordered an advertised item to be sent a near as replacement item...they advertise stock that isn't in stock ??????? That's a very poor business model, should never be allowed.
I returned the not wanted Adidas trousers that were sent to me for a £44.99 refund to be told that they had received the parcel from me but an Adidas jumper had been returned with no tags and not the trousers.
Total lies. Why would they say that?
I returned trousers to be told that I sent a jumper which puts the blame on me. I am 100% sure what I returned.
Some 4 weeks on, I have not received a refund and they now just ignore my emails.
Do not go near this company - TOTALLY DISGUSTED.
Absolutely outstanding customer…
Absolutely outstanding customer service!
I ordered a driver but with the wrong flex for me ( my error) it was exchanged no fuss for a more suitable shaft no fuss no drama!
The new shaft arrived within 24hrs and I was kept informed all the way couldn’t be more satisfied.
Jacko was the guy that dealt with my issue and was so helpful thanks
Highly recommend A++++
The worst type of customer service ever
If you are the owner of this business, to describe it as incompetent is an understatement. Utterly useless. If you are considering buying online from this company, take the time to heed the dreadful reviews and gamble your time away waiting for an item you’ve paid for, but is not actually in stock. This company seem to consider they are doing you a favour by sending something out 2 weeks after the purchase date; they have no comprehension of what Customer Service is or means.
After 3 phone calls to these incompetent misfortunates, I was given a refund instead of them sending the item I bought, as they obviously considered my attitude towards them regarding my purchase, made in goodwill, of an out-of-stock item, without any update from the company whatsoever, to be out of sorts with their ethic. To think, that I had considered, at one point, in buying a set of clubs from these fools, I’m SO glad I didn’t. They don’t deserve your hard earned money. Leave well alone. To the owner – you need to invest time and effort in a LIVE purchase system. I would never have wasted my time and money if I knew an item was out of stock in the first place. No updates, no phone calls, sweet FA in terms of service. What a total waste.
This company is terrible and very…
This company is terrible and very dodgy! DO NOT BUY OR USE THEM. You will regret it!
I ordered 2 golf wedges only 1 showed up they advised the other was out of stock until January. I bought directly on their website. Found them selling the “out of stock” wedge on eBay. Messaged them from my dads account they said they have 1 left. Absolute cowboys I’m contacting PayPal to raise a dispute and get a full refund.
I deception page paid for an order for golf…
I have paid for an order for golf gloves, I have paid the shipping costs, I have requested in multiple emails that they send me the product or they give me my money back, and they do not answer me .... deception page. DO NOT BUY here.
He pagado un pedido de guantes de golf, he pagado los portes de transporte, he solicitado en múltiples email que me envíen el producto o me devuelvan mi dinero , y no me contestan....página de engaño. NO COMPRAR aquí
Bad experience
We had a lot of bad problems with them because we are waiting more than 1 year to receive our order and to have back our many... more than Euro 440,00, we wrote and called them often without any answer. We are surprise that the England state permit this kind of treatment. We really do not suggest to anybody to buy from this site. After covid emergency we will visit this company for having back our money.
5 STAR SERVICE>>>What a Professional…
5 STAR SERVICE>>>What a Professional company with Good customer after care. After receiving a pair of Golf Shoes I had an issue with the coating . (NO FAULT of CGDISCOUNTGOLF) I contacted them as soon as this happened sent photos and explained ,about 27days after purchase. I could not have been more pleased with the professional approach in rectifying the problem. Jacko Kept me 100% updated on what was happening and when. I will definitely be using them again. Just how it should be.
Very quick delivery.
I was absolutely blown away with how quick this company despatched and therefor got my new club to me, I placed this order at I think 1 or 2am on Monday morning and this club was delivered Tuesday about lunch time, parcel force are definitely leading the way with how quick they are delivering at the moment but it got to me that quick because it was dispatched so quickly so I really appreciate it. Thank you very much!
Great customer service
I received really good customer service from CG Discount Golf. The phone was answered quickly and the person I spoke to was very friendly and helpful. I paid for next day delivery and received the club within 24 hours and in perfect condition.
Thanks to Mike @cg discount phoned…
Thanks to Mike @cg discount phoned needing help for a club (sw) to match my set having gone to see if any available in the warehouse no was the answer mike advised myself of the nearest match after agreeing on the price I asked if I cd pay for delivery to arrive on 48hr postage the club was ordered on Wednesday pm 06/oct2021 but arrived b4 0800 on the next day 07/oct2021 thanks to mike at cg discount great information also amazing service will not hesitate to use cg again hope this cd help others thanks alan hill
2 weeks and still no delivery
Order # 45500 placed on Monday 13th September.
Advertised as 3-5 days delivery.
14 days later. Still no delivery.
Cannot get an answer on the phone, by email or their online contact form.
Next call will be to my credit card company.
Goods are no longer wanted.
golf shoes replacement
purchased Callaway shoes ten months ago unfortunately sole of golf shoe came unstuck , CGD discount golf replaced them with no hassle. I found CGD excellent to deal with.
Utter Garbage Online Retailer
Yes 100%, these guys are online bozos. I placed an order on amazon, they said it was dispatched and then 2 days later they ask me what length shaft i required!! I still don't have a putter and they have kept my money from the Amazon purchase. Seriously, if anybody is contemplating buying online from these dingo's.... DON'T!
Dreadful company
Dreadful company, aftersales non existent. I returned faulty Calaway golf shoes over a month ago. They agreed they were faulty and promised to replace them. I returned them over a month ago and have received no replacement, no refund and no updates despite Amazons involvement. I personally doubt the shoes are genuine probably a cheap Chinese copy. I will never deal with them again.
Ordered a Callaway Mavrik 3 wood
Ordered a Callaway Mavrik 3 wood. Received a 7 wood in error. Was told to send it back and they would send correct club and refund postage. Took a few phone calls to get through but received correct club and got the postage refunded. Took a few extra days to get correct club but can't really fault their service.
BE CAREFUL THESE ARE SCAMS !!!
I bought 3 golf gloves in April (40 €) but due to improper handling, I did not pay the shipping costs. CG DISCOUNT GOLF claimed them from me and I paid them through Paypal (£ 3.99). Still not having received anything 30 days later and after several reminders by email, I filed a complaint with Paypal. CG DISCOUNT GOLF gave me a refund of £ 3.99 and the case is closed. So I was robbed of 40 € by CG DISCOUNT GOLF. BE CAREFUL THESE ARE SCAMS !!!
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