Chaakoo Avis 

Myself and my partner have visited approximately 5 or 6 times over the last 2 years. We have never been disappointed in our varied choices of food, albeit we are not very adventurous, you cannot beat great food and great customer service.

We visited this restaurant based on its glowing reviews mostly from Google, and were looking forward to a good experience.

Food:
The Kids’ Chicken and Chips were a hit with our child, though it was disappointing that the dish came without any vegetables or salad. The naan and grilled chicken skewer were both fine, but the rest of the meal didn’t live up to expectations. In my view it was poor. I ordered the Thali, choosing six different small dishes, mostly sharing a base of watery daal with very similar flavours. The starters seemed to be pre-frozen, deep-fried items — nothing particularly fresh or distinctive. My wife ordered separately, fish curry, rice and bread.

Service and Pricing:
The service felt indifferent. We were two adults and one child, and the menu clearly stated that the “Thali for two” was £23.95 — it did not indicate this was a per-person price, so I questioned the price and was reassured it was one charge. I ordered the Thali; my wife chose a separate fish curry with rice and bread. later a different staff member approached and said I needed to order three more dishes, which contradicted the menu wording. I explained we were ordering just one thali, not two. Again, I was assured there would be one charge as per the information on the menu.

However, when the bill arrived, we had been charged £23.95 each for the Thali. When my wife raised this with the staff, she was told nothing could be done unless we waited for a manager. At that point, we decided to leave.

Atmosphere: It has a 'pub with food" chain vibe.

Overall, it’s a shame, as the hundreds of positive reviews promised much, but between the disappointing food and the billing confusion, we left feeling let down.