Chancellors - Lightwater Avis 

We have had a very positive experience with the Estate Agent (Chancellors in Lightwater) in the marketing of our property. From the very first time that we walked into their Lightwater office we felt comfortable that we had chosen the right Estate Agent to sell our property. We were very impressed by the quickness of the whole process of getting the Estate Agent round to look at our property, the marketing photos taken and then onto the Property Market. Once actually on the market the viewings came very quickly and then an offer that we accepted. The communications and advice that we received from Chancellors was also very good throughout the process, this is also assisted by their 'My Chancellors' online system which you can also check for updates and feedback received from the viewings of the potential buyers. The overall experience has been really good and we have been very impressed by the professionalism shown by the staff at Chancellors.

Excellent service, quick and clear communication.
Offered support and advise along the way.

Kept us informed of situation through process.

Our contact with Cameron only started recently, however we have found him very polite and easy to deal with, hence the 5 stars.

Sally and Chris Walker

Tania has been great so far. In contact all the time to keep me up to date. We are early doors on the buying process, but so far everything has been great!

Cameron was really helpful from the start, he answered all our questions and provided everything we asked. He was friendly, efficient, non-pushy and he provided great communication. We are really pleased to have found our new home with Cameron's help.

Great communication, professional & good advice. Thank you

Tania and the team Chancellors Lightwater were amazing.

Recently viewed an apartment with Chancellors of Lightwater. Everything went very smoothly from the viewing to having the offer accepted. The viewing was a very relaxed but professional, the follow on team seem to have a very good system for the purchase.

Every member of the staff were very pleasant and extremely helpful ! Would have no hesitation in recommending them to friends .

Tania really helped show us a property answering our questions and providing lots of information.

Tania was on time at the appointment, very helpful and took us through each detail during the visit. Very good support, professional and always supportive

Very professional attitude, had all information re our viewing that was needed.

We enquired a property we were very interested in, so made contact with the Lightwater office and were told they were only carrying out an open day on the Thursday of that week and that we were not able to view on Saturday (my wife and I work Mon to Friday 9-5). I was advised that they would be in contact should the house still be available, however, we didn’t hear anything back and we had to chase them to ask if the property was still available and if we could view it. They came back and said yes the house is still for sale and no we can’t look at it on Saturday because they have an open day on another property - surely they have additional agents who can show potential buyers around more than one property, especially over a weekend when most people are available?

This is very frustrating and if I were the client selling my house through this agent, I would be very unhappy with this type of service and “selling” of my property.

On the back of this appalling service, we have lost interest on the house we were interested in and will not be making any further enquiries through Chancellors.

Wonderful service friendly efficient and caring throughout .

Very proactive lots of viewings, quick to place property on the market, good photographs.

We’ve just purchased via Chancellors Lightwater and would highly recommend them.

Ieuan Denman in particular has been brilliant to work with! He’s been super collaborative, with communication being on point throughout, and has helped ensure the housing buying process has been really smooth. Thank you Ieuan for everything!

We used Chancellors Camberley when we were looking to move.
We found them helpful, professional and informative.

As always we have found the service at Chancellors Lightwater brilliant and we could not ask for more from them.

This is the second time we have used them as we bought our first house via them 4 years ago and now we are selling and buying which is a bit more stressful but Chancellors have been there guide us perfectly.

They are excellent with their communication, punctuality, knowledge and advice.

We will not hesitate to use them again and special thanks to Holly (again) and Matt who we have been dealing with first hand- thanks guys !

Everyone we have dealt with at Chancellors in Lightwater have been professional and friendly. They provided us with excellent advice and Holly in particular spent a lot of time with us answering all our questions. We got the impression that they were working hard on our behalf and their communication with us was always very good. Overall a good experience. Thank you.