Chancellors - Sunbury on Thames Avis 

The service I received to buy a property from Chancellors was outstanding and far better than a traditional estate agent. The consultant I had the pleasure of speaking too, a Gentleman called Luke Westcott was such a great man. He really knew his stuff and I always felt at ease with the process. Also I would like to thanks to the helping staff like Eve Clark & Angelika Stawarz who made the process easy. Fully Recommended.

This Estate Agent is a joke! I’ve had my property on with them over 20 weeks (locked in). I found them so unprofessional & uncaring. I had two viewings one of which made an acceptable offer but after a couple of months couldn’t continue due to Health reasons. I asked them to also show us houses to move to in time of which the sum total was zero. Not one house!
Now the contract is up I cannot get them to remove my property from all the web Portals. I.e Rightmove-Zoopla etc. this is greatly affecting the marketing with my new agent who can’t put the house for sale as it will clash with the old details. I’ve spoken to numerous people from chancellor’s who are telling me it’s a computer glitch or the site is down. I don’t care they have no contract with me anymore and I want this sorted of which they seem incapable. I am going to take legal advice if this goes into the 3rd day tomorrow.

Olivia Hitching from Sunbury branch was really helpful and professional.
I would strongly recommend Chancellors!

She explained everything in detail.

Thank you Olivia

The very first time Vanessa picked up the phone to answer my enquiries about the property, she was so polite, professional and ready to assist. I give her 5 STARS for her good work.

Really good experience Luke was knowledgeable & helpful and provided very good advice linked to the property, really helpful. He had good ideas and was friendly in manner.
Dan was the initial contact and was very professional & encouraging. All round great service.

Daniel, Luke and others from Sunbury branch and Bracknell office where Great.
Over all we are very happy and satisfied with sale and purchase with Chancellors.
There was always someone to answer the phone, no email left without response.
Helped us to find property with no chain before interest rate on our mortgage offer went up, perfect place for our family.
Every aspect of the process in stressful conditions as it is with moving went well.
They are helpful, organize team of people working together for they customer.
We had family situation and need to say, they respect and understand what we been trough.
Will definitely use them again if need to and recommend to everyone.
Thank You Chancellors

Honestly, Vanessa was kind, respectful and very professional in doing her job.
But the branch agreed the moving date as the first of July and it didn’t happened that caused me being in the hotel for 6 days.
When moving to the property it’s not furnished even it’s says so.
I must add that Amelia from central office was very rude to me and unprofessional at all.
Thanks

they were excellent. Vanessa was very helpful to get the right details

Shortest and most cursory valuation. Lowest of 5 agents valuations. Daniel became sarcastic and rude when advised that due to large gap in valuation would not be using them. Proceeded to continually talk over and when asked to listen abruptly terminated call.

Unprofessional, puerile and rude. Would not recommend.

Superb service Chancellors estate agent. Been very helpful throughout. And specially Vanessa Kelmendi goes extra miles to help clients. She definitely knows her job.

Property hunting is a mission itself but chancellors made it easy for us. Becca, Daniel. They were really helpful.

Excellent service.

Great level of contact from Vanessa. She is keeping us updated at all times with our house letting. Thank you

Luke at the Sunbury on Thames branch was great from day 1 of him visiting our home to value it, right up until the point of sale/completion. Always extremely helpful when we had any queries, professional, knowledgable and kept us up to date throughout the whole process.

I would highly recommend Luke to anyone who is looking for an honest, reliable and hard working Estate Agent.

Thank you Luke!

Luke and the team at Chancellors provided an excellent service from viewing through to the regular updates from Eve Clark. All members of staff that I spoke with were courteous, knowledgeable and helpful.

I would thoroughly recommend using them.

Luke has been incredibly helpful, professional and has provided excellent service throughout our property search.
Luke has updated us on every step of the process and ensured that our sale has gone through within a very quick turnaround (4 weeks)!
I couldn't recommend him highly enough!

Luke is very professional and very good communicator, he helped us so much during the process of buying our new home, he even helped the seller to answer the enquiries which I found it very good customer, service, a person who goes extra mile to facilitate the transaction, thanks Luke and which you all the best.
Said Chbary

Vanessa Kelmendi was a really nice person, she helps me and my family with getting a new house, Really happy about her service, Definetly recomending this lady and agency

DO NOT USE If I could give minus stars I would , unorganised receptionist has awful tone on the phone , never give you updates , treat yourself like a number no empathy , lost the sale
Of our place 3 times due to lack of due diligence the list is endless avoid this company , even when I complained it was never dealt with like no one care absolutely appalling company