Changemyeye Avis 

419
•
TrustScore 3 sur 5

3,0

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Total scam. Doesn't work and they continue charging me months after i cancelled my subscription despite me emailing me dozens of times to stop payments and get my money back. Absolutely no reply despi... Voir plus

Noté 1 sur 5 étoiles

I am writing to express my concern regarding an order I placed on your website. Despite waiting for the stipulated delivery time, I have not yet received my order. Additionally, I have not been refund... Voir plus

Noté 3 sur 5 étoiles

Received today, veeery long shipping, two months or so,packaging looks very cheap, I ordered 5boxes every box printed in different ink shade and poor quality , eye drops bottles look different from... Voir plus

Noté 5 sur 5 étoiles

10/10 the shipping was really quick on all 6 orders I have made over the past few months, I received tracking details quick and they arrived quite fast I bought the light blue colour changing ey... Voir plus

À propos de l'entreprise

Informations provenant de diverses sources externes

Our Profile Was Recently Hit By a Large Amount of Fake 1+ Star Reviews, These Have Now Been Removed. Change your eye color effortlessly with our Revolutionary New Eye Drops! Light Blue, Light Green, Grey..+ 17 other colors - Join The Change!


Coordonnées de contact

3,0

Moyen

TrustScore 3 sur 5

419 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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3,0

Tous les avis

(419)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Scam stay away

Although some reviews are nice in my case it was a complete disaster and looks like a scam pretty much. I got the sendle tracking number in the beginning of Jan, but the parcel never came. I wrote to sendle and they told that I need to reach out the sender and request to reschedule delivery. I wrote to them and got only automated replies back. Don’t buy from them, despite few good reviews, customer care is completely missing out and they just wipe out your bank account.

23 février 2021
Avis spontané
Noté 5 sur 5 étoiles

Im loving the “Change in my Eyes”

I love change my eyes! This is my second time around, light grey to light green. My eyes are naturally brown, and the products DO WORK!!! I’m excited, and just started the light green!

22 février 2021
Avis spontané
Noté 1 sur 5 étoiles

I'm very disappointed in the non…

I'm very disappointed in the non responsive emails from them. I've only received automated replies saying they will contact me in 2 days which never happens.
It's almost 2 months since my order has not arrived so I checked with sendle and they told me to tell the sender to re schedule the pick up as the order was not picked up and they just need to resend it but nobody seems interested to even reply to me. Looks like I will run out of drops now and brake consistency. How can they go so wrong with caring

20 février 2021
Avis spontané
Noté 2 sur 5 étoiles

PROMOTION 2+1 NON EXISTENT

I bought two bottles while the promotion 2+1 free was on. I just received 2 bottles and not even an answer for the fact that I did not get the 1 for free. Very unprofessional. I am not gonna buy again from this company.

17 février 2021
Avis spontané
Noté 5 sur 5 étoiles

I bought one bottle and didn't think it…

I bought one bottle and didn't think it would work but my eyes are definitely changing my eyes were a very dark brown as of right now they are alight brown with a green tint im getting g another bottle I think this will do it im re a lay happy with the results

15 février 2021
Avis spontané
Noté 1 sur 5 étoiles

Scam Scam DO NOT BUY FROM THEM

At this point I'm just going to the authorities I've tried to give this company ample time to reply, send,and refund me my money for a product they never shipped to me so I'll make sure if it's the last thing I do they shut this company down legal action will be taken

I placed this order on 12/30/20 after I didn't receive my order by the shipping dates you specified on your page I requested a refund over and over and over again now you're saying it'll be here between February the 15 and March 4 that's not the shipping agreement we had when I placed my order this is BAD BUSINESS! I WANT MY MONEY you broke the agreement you didn't even attempt to ship the product until after I asked for a refund for the 4 time a month after

4 février 2021
Avis spontané
Logo de Changemyeye

Réponse de Changemyeye

Hi Tonya,

Looking at your order number,

it appears your tracking details state the parcel is currently on its way and will be delivered between the 15th-20th February to (Duncanville, USA).

This information can be found on your checkout email containing your tracking details, if you did not receive this, please email tracking@changemyeye.com and we will forward your tracking details.

Kind Regards

Noté 1 sur 5 étoiles

SCAMMED??

First one came.
So bought another which never came.
Over 10 contacts via the contact us system and only automated responses.
IT'S BEEN OVER A MONTH! NO DELIVERY OR HUMAN FOLLOW UP ON COMPLAINT.
SO NOW IM THINKING SCAM SCAM SCAM!?
*** UPDATE*** Here is the Order #10004 Sydney Australia

2 février 2021
Avis spontané
Logo de Changemyeye

Réponse de Changemyeye

Hi Sunny,

Could you please advise/email your order number when possible.


Kind Regards

Noté 3 sur 5 étoiles

Shipping is taking some time

I'm still not sure these will work, I ordered 3 days ago and have been told to look for my tracking number in 24 hours.. so 72 hours I just emailed to find out about estimated delivery time, or tracking number.. time will tell, I expected faster shipping maybe better customer service.. but I'll be back if things start to go differently.

30 janvier 2021
Avis spontané
Noté 1 sur 5 étoiles

I like the product but hate the service…

I like the product but hate the service. My last order shipped in early Dec. still hasn't arrived and although I reached out to changemyeye several times they have ignored my pleas for help. My last order #10368 I received the label with no parcel. Sendle couldn't help me but Canada Post tracking says they returned to sender because there was insufficient delivery information. This is true because the label fell off and I received the label all by itself mixed in with my mail. almost eight weeks after delivery. This order #11076 I asked for express shipping so we will see. If you aren't worried about losing money or care about absolutely terrible support and service place an order but don't expect to get it anytime soon. Worse service ever. Too bad they cannot support an otherwise decent product.

27 janvier 2021
Avis spontané
Noté 1 sur 5 étoiles

I ordered the product about two months…

I ordered the product about two months ago and still haven't received it. I just asked for a refund, these guys are unreliable !!
Update: Have been asking for a refund for the past few weeks and finally they're claiming it was delivered without any proof of delivery..a baseless response trying to cover their fraudulent operation!!

26 janvier 2021
Avis spontané
Logo de Changemyeye

Réponse de Changemyeye

Hi,

Looking at your tracking details,

USPS states your parcel was delivered on the 19th January 2021 @ 5:59pm

Please advise if you received this or not.


Kind Regards

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