Checkmyfile got back to mI was very angry and upset with my bank but I spoke an American gentleman who was very understanding and helpful. He was able to sort my request and made me feel a lot better.... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Comprehensive info, quick and easy to access. I wanted to check my mortgage borrowing and - instead of rummaging through paperwork files and electronic files on my computer, I remembered Checkmyfile!... Voir plus
L'entreprise a répondu
I'm really pleased to have discovered Checkmyfile. The site is extremely clear, comprehensive and easy to navigate My situation has meant that I have had to ask lots of questions - you get to ta... Voir plus
L'entreprise a répondu
Excellent tool which allows you to look at your credit report in minutes, extract a pdf file that you can use at your leisure. Very easy to use and all relevant and up to date information included. I... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de crédit
- Service de finances alternatives
- Agence d'évaluation du crédit
- Site de comparaison de prix
Écrit par l'entreprise
The most detailed credit report you can get.
Coordonnées de contact
20-21 Lemon Street, TR1 2LS, Truro, Royaume-Uni
- help@checkmyfile.com
- www.checkmyfile.com
4,6
Excellent
7 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
We are 70 year old retired couple
We are 70 year old retired couple, looking for a mortgage to build a bungalow and the broker introduced us to getting a credit file information, it was a great experience, the site is easy to use and gives a very detailed list of all past history of loans , payments etc and gives a score, it’s a very simple but extremely comprehensive data from all the sources combined to give a lender full scope of information. I advise everyone to use this site for a very detailed overview.
4 juin 2026
Avis spontané
Réponse de Checkmyfile
Hi Maqsood,
Thank you so much for sharing your experience - it really means a lot to us!
We’re delighted to hear that you found the site easy to use and that it provided a clear and detailed overview of your credit history. It’s especially wonderful to know that we've been a part of your journey towards building your new bungalow!
Checkmyfile brings together information from multiple sources in one simple, comprehensive report, and it’s great to hear that this has led to such a positive customer experience for you. Your recommendation could be incredibly helpful to others looking to better understand their credit profile, so it's much appreciated.
If there’s anything else we can support you with along the way, please don’t hesitate to get in touch. Wishing you all the very best with your plans!
Many thanks,
Amy
Checkmyfile
Checkmyfile is easy to use and gives an…
Checkmyfile is easy to use and gives an easy to read overview of your credit history / score. Useful tips on how to improve your credit score are also given.
12 juin 2026
Avis spontané
Réponse de Checkmyfile
Hi,
Thank you so much for leaving us a great review!
We’re really glad to hear you found Checkmyfile easy to use and that our tips to improve your credit score have been helpful.
Checkmyfile is the only service that shows your information from all three UK credit agencies – Experian, Equifax and TransUnion – all in one place. You can update your report daily to see your most recent information.
If you have any questions or need support, feel free to reach out to our team. We’re always here to help!
Kind Regards,
Amy
Checkmyfile
great service but must be more clear about how subscription works
great service but must be more clear about charges and the way the subscription works.
I used it for a second time as part of a financial assessment with buying a house and I knew I'm not eligible for the free service as I used it already in the past. but as it usually happens, I forgot to cancel right after and I was charged for the second month too. then when I canceled I read in their terms that they do not refund for time when services are not used. so
11 juin 2026
Avis spontané
Réponse de Checkmyfile
Hi Stoleriu,
Thank you for your review - I’m really glad you found our service great.
I’m sorry to hear about your experience with the charges — I understand how frustrating unexpected payments can be, and we never want anyone to feel misled.
We know a subscription isn’t the right fit for everyone, which is why we keep things flexible with no minimum commitment and easy cancellation. While we aim to make this as clear as possible, your feedback is really valuable, and I’ll make sure it’s shared with our Product Team for review.
Best wishes,
Lauren
Checkmyfile
Nice and smooth everything clear and…
Nice and smooth everything clear and easy
10 juin 2026
Avis spontané
Réponse de Checkmyfile
Hi Kamil,
Thanks so much for leaving us a great review.
We’re so pleased to hear that everything on Checkmyfile was clear and easy for you to use - that’s exactly what we aim for!
If you ever need any help or have any questions in the future, please don’t hesitate to get in touch. We’re always happy to help.
Kind Regards,
Amy
Checkmyfile
I believe it is one of the best credit…
I believe it is one of the best credit report websites I have used. However, I would rate it 4* primarily because it is so expensive. I have cancelled my trial, but most definitely re-consider if the price comes down to a reasonable level.
8 juin 2026
Avis spontané
Réponse de Checkmyfile
Hi Farid,
Thank you for sharing your feedback and for trying out our service. It's great to hear that you've had a positive experience with our website and made use of your free trial.
Checkmyfile is the only credit reporting service that returns your full report from each of the three credit agencies that operate in the UK - Experian, Equifax and TransUnion - and we're confident that our subscription offers great value for the amount of information we provide.
As well as showing you all your data, our team provides excellent credit health advice tailored to you, and a dispute service designed to correct any errors in your data across all three credit agencies.
That said, we know that our subscription isn't for everyone. We're fully supportive of everyone taking steps to improve their credit health, regardless of which platform works best for them.
Thanks again for taking the time to leave us a review!
Amy
Checkmyfile
My mortgage company requested I use…
My mortgage company requested I use Check my File, even though I use another credit agency. So I signed up and Check my File produced their report (I didn’t see it because I didn’t need to) the mortgage went straight through and everything was fine. I subsequently contacted them at Check my File to cancel my subscription. This was the part I was anxious about. I hit the contact us and sent a request. The next day I had my reply. They had cancelled it with immediate effect. No further payments would be deducted. Nice friendly email. Wow. I’m a bit surprised, but pleasantly so. Thank you Check my File.
11 mars 2026
Avis spontané
Réponse de Checkmyfile
Hi Michael,
Thanks so much for sharing your positive experience with us. It's great to hear we've been a part of your mortgage application.
Checkmyfile returns your credit report data from all three of the UK's credit agencies - Experian, Equifax and TransUnion - to give you the full overview of your data. It's why so many mortgage advisors like working with us!
We're sorry to hear that you didn't need to view your report yourself, we like to think we're the best around! Hopefully, when you next need your credit report, you'll give us another go.
Thanks for mentioning that you found cancelling your subscription straightforward and that you got a friendly response from our team. We know not everyone will need their report all the time, so we try to make it easy to activate and cancel your subscription as and when needed.
Even when your subscription isn't active, there are still plenty of great resources in our Help Centre you're welcome to browse!
All the best,
Amy
Checkmyfile
Went the extra mile.
I contacted check my file as I’ve had multiple levels of inaccuracy on my file. I also use assistive technology, so it’s a worrying scenario already, but very difficult if finding specific information is hard to do, and actually in my case pretty difficult. I contacted check my file and received excellent support, with my query being resolved and the agent even asking me to let them know if I had any problems accessing the email thread given that I use assistive tech. I didn’t have problems with the contact side of things, but I really felt valued as this is something which meant so much given the stress I was already under. Many thanks.
29 mai 2026
Avis spontané
Réponse de Checkmyfile
Hi Mike,
Thank you so much for your kind words and for sharing your experience with us!
We're really pleased to hear that you felt supported by our team, especially when using assistive technology. Our website has undergone a lot of changes in recent years, and many of them have been geared towards making our service more accessible for everyone.
We know how stressful it can be when information on your credit report doesn't look right. Our Customer Care team will always do our best to be supportive and keep you in the loop throughout the process of resolving your query, whether that's disputing information on your report or fixing a technical issue.
I hope you continue to have a positive experience of our service. If you ever need any more help or have questions in the future, we're always here for you!
Best wishes,
Amy
Checkmyfile
It was exactly what I needed and at at…
It was exactly what I needed and at at a fair price.
I would definitely recommend this company.
Once I had used the company for my need it was easy to suspend my subscription a n have the ability to continue later if I ever needed to.
9 juin 2026
Avis spontané
Réponse de Checkmyfile
Hi John,
Thank you so much for your kind words and for taking the time to share your experience with Checkmyfile - we really appreciate it!
We’re delighted to hear that you’ve found our service both helpful and easy to use. Providing clear, accessible information and a smooth user experience is very important to us, so it’s great to know we’re meeting those expectations.
If you ever have any questions, need support, or would like help making the most of your report, please don’t hesitate to get in touch with us.
All the best,
Amy
Checkmyfile
They scammed me out of £14.99
They scammed me out of £14.99, I logged into my account during the 'free' period and the money was deducted from my account immediatly.
There is no way no to request a refund on their website.
Total scammers.
9 juin 2026
Avis spontané
Réponse de Checkmyfile
Hi
Thank you for taking the time to reach out with your feedback, and I'm sorry to hear that you weren't expecting a payment to be taken.
We only provide 1 free trial per customer, so if this has been previously used, any future use of Checkmyfile will require a payment to be made.
Our team would like to look into this for you - if you could please contact us at help@checkmyfile.com, and we can locate your account.
I look forward to hearing from you.
Kind regards,
Kirstie
Checkmyfile
Easy to use App
Easy to set up and easy to use and provides the information that you require
5 juin 2026
Avis spontané
Réponse de Checkmyfile
Hi Philip,
Thank you so much for your feedback about how easy you found it to set up and use Checkmyfile!
We’re really pleased to hear that everything was straightforward and that you’re finding the information clear, helpful, and relevant to your needs.
It’s great to know our service is supporting you in staying on top of your credit health.
We aim to make the experience as simple and accessible as possible, so your comments are really appreciated.
If you ever have any questions, please don’t hesitate to get in touch - we’re always here to help!
Many thanks,
Amy
Checkmyfile
Excellent site
Excellent site , well thought out - I only use this site when i need to generate a credit report , would be good to have a simpler payment plan
9 juin 2026
Avis spontané
Réponse de Checkmyfile
Hi Glyn,
Thank you for your great feedback and for sharing your thoughts about our subscription plan.
We've tried our best to create a service that puts the customer experience first, providing a credit report that's easy to navigate while still containing all of your credit information. It's great to hear this has been reflected in your experience!
We operate as a subscription service for flexibility, enabling customers to activate and cancel whenever it suits them, so they're only paying for the service while they need it.
That said, we’re always looking for ways to make our service more convenient, so your feedback is really valuable to us. If you have any ideas for how our payment options could be made more straightforward, please reach out to us! The best way to contact us is through the 'Conversations' function online or via email at help@checkmyfile.com, but you can also call our team on 01872 304050 9am-5pm Monday to Friday.
We always want to know what could make the customer experience better, so we can feed back to the relevant member of the team.
Thanks again for sharing,
Amy
Checkmyfile
Easy to use
We were asked to send a credit report for a house we were hoping to purchase and were recommended check my file. So easy to setup and use,
8 juin 2026
Avis spontané
Réponse de Checkmyfile
Hi Angela,
Thank you so much for this lovely review!
We’re really glad to hear you found Checkmyfile easy to use and that it helped with your house purchase process.
We know how frustrating it is when unnecessary hurdles stand between you and your financial goals, so we've done our best to create a platform that puts the customer experience first and foremost.
If you ever need your Checkmyfile report again in the future, your account will be there, ready to reactivate!
Kind Regards,
Amy
Checkmyfile
Réponse de Checkmyfile
Hi Vitalijus,
Thank you so much for taking the time to leave us a review. Thank you also for your positive feedback about the accuracy of your credit score and the credit information we returned for you.
Checkmyfile is the only company that shows you your full report with all three of the UK's credit reference agencies, so we're the best place to get the full overview of your credit information. We’re really glad to hear you’re happy with the service!
If you have any questions or need help in the future, don't hesitate to reach out to us.
Many thanks,
Amy
Checkmyfile
A wonderful experience with checkmyfile
My experience with checkmyfile was an amazing one because the report was a comprehensive one that had every details of my transactions since moving to England.
5 juin 2026
Avis spontané
Réponse de Checkmyfile
Hi Oladipupo,
Thank you so much for taking the time to share feedback about your experience with Checkmyfile! We’re delighted to hear that you found your report clear, comprehensive, and easy to navigate.
It’s especially great to know that the report has helped you track your full payment history since moving to the UK. Having visibility over your credit data can make a real difference in understanding your financial position, and we’re pleased that our service has been able to support you in building a clearer picture of your credit profile.
Our aim is always to provide a thorough and user-friendly overview of your credit information from multiple agencies in one place, so it’s fantastic to hear that this has been valuable for you.
Feedback like yours truly means a lot to us and helps us continue improving the service we offer.
Kind Regards,
Amy
Checkmyfile
Réponse de Checkmyfile
Hi Kevin,
Thank you for sharing some great feedback about your experience with Checkmyfile!
We're really pleased to hear that you found your report comprehensive. We know how frustrating and confusing the world of credit reports can be, so we've done our best to create a service that presents all your information in a clear, concise way.
I hope you continue to have a great experience using Checkmyfile!
Best wishes,
Amy
Checkmyfile
Réponse de Checkmyfile
Hi Jamie,
Thank you so much for this amazing review!
We’re really glad to hear you’re enjoying the detail and accuracy of our service. Checkmyfile is the only credit reporting company that returns your data from all three of the UK's credit reference agencies - Equifax, Experian and TransUnion - so that you can see all of your data in one place.
This gives you the perfect overview of your information, whether you're preparing for a credit application, improving your financial wellbeing or keeping an eye out for fraud!
If you ever have any questions or need support, just reach out to us.
Many thanks,
Amy
Checkmyfile
Very quick to set up
Very quick to set up
Easy to use
Would recommend this service
5 juin 2026
Avis spontané
Réponse de Checkmyfile
Hi Jo,
Thank you so much for leaving us a review!
We're really glad to hear you found it quick and easy to set up your account, and that you'd recommend our service.
We know that sometimes you might need your credit report in a hurry, so we've done our best to design the account creation process with the customer in mind - smooth, straightforward and secure.
Feel free to reach out to us or check out the resources in our online Help Centre if you need any support or advice.
Best wishes,
Amy
Checkmyfile
This is a very good platform which is…
This is a very good platform which is easy to navigate. All the reports are arranged in an easy to read format
5 juin 2026
Avis spontané
Réponse de Checkmyfile
Hi Mary,
Thank you so much for leaving us a great review!
We’re very pleased to hear that you find your report easy to navigate. Thank you for highlighting that the information from each agency is clearly arranged and straightforward to read.
We understand that reviewing information across multiple credit agencies can sometimes get confusing, so we’ve made every effort to present everything in one clear and convenient report.
If you have any suggestions or require any assistance in the future, please don’t hesitate to get in touch - we’re always here to help!
Kind Regards,
Amy
Checkmyfile
Customer care&support
A very detailed sign up experience. Excellent and very supportive member of staff (Bex) when I experienced login difficulties due to my typing error. Stayed on the phone until I was logged in. Highly recommended
3 juin 2026
Avis spontané
Réponse de Checkmyfile
Hi Phil,
Thank you so much for sharing this positive feedback about your experience. We’re really pleased to hear that Bex was able to support you and make sure you got logged in smoothly.
We know how much your interactions with our Customer Care team can make or break your experience as a Checkmyfile customer, so we'll always try to go above and beyond to support you when you need to reach out.
If you ever need help or advice from our team in the future, don't hesitate to reach out to us. We'd be happy to hear from you!
Many thanks,
Amy
Checkmyfile
The company has very helpful and…
The company has very helpful and knowledgeable people, which makes it a great company. I learned a lot from these people to improve my credit score.
5 juin 2026
Avis spontané
Réponse de Checkmyfile
Hi Mansoor,
Thank you so much for your kind words and for taking the time to leave us a review!
Supporting our customers in improving their credit score is incredibly important to us, so it’s great to know that we’ve been able to assist you along the way.
Whether it’s helping you understand your report, identifying areas for improvement, or answering any questions you may have, our team is always here to guide you with clear and reliable information.
It’s fantastic to hear that you’ve felt supported in your efforts, and we’re really pleased to be part of your journey towards a stronger credit profile.
If you ever need any more support or have any questions for us in the future, just reach out!
Best wishes,
Amy
Checkmyfile
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.