ChefOnline.co.uk Avis 

2 224
TrustScore 4 sur 5

4,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Our first takeaway meal with little India it was absolutely gorgeous very tasty and plenty of it. Delivered within 30mins and piping hot. Will certainly be ordering from them again.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I used Chefonline to order takeaway food from the Royal Jaipur restaurant, Landford. Menu choice was easy and I selected to pay on collection. This went smoothly and my food was ready as soon as I arr... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

This has to be the worst butter chicken we have ever tried. It bore almost no resemblance to what this dish should be. The sauce was thin, greasy and strangely sour — missing the rich, creamy, sweet... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

It is so easy and straight forward to order from the Bengal. In over 10 years of ordering from them, I’ve never had anything wrong/not delivered and it’s always piping hot and absolutely delicious. Kn... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de commande de repas en ligne
  2. Maché en ligne
  3. Service à emporter

À propos de ChefOnline.co.uk

Écrit par l'entreprise

Welcome to ChefOnline, your gateway to takeaways!

Our online food ordering platform is the finest choice for ordering food. You can find a wide range of restaurants and takeaways from YOUR own neighbourhood with ChefOnline. Get exclusive discounts and deals on your first order, browse through mouth-watering menus, make instant table reservations, and get takeaways brought right to your doorstep — only with ChefOnline!

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Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 88 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,0

Tous les avis

(2 224)

228 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Absolute joke

Absolute joke, liars and had tonargue to get a refund which is still pending.

6 mai 2026
Avis spontané
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Réponse de ChefOnline.co.uk

Dear Imran,

We are sorry to hear about your recent experience and understand your frustration regarding the order and refund process.

Please note that we act as an online ordering platform between customers and the restaurant. We've reviewed this with the restaurant and can confirm your refund has been processed.

Kindly note that refunds may take approximately 3–5 working days to appear in your account.

We apologize for the inconvenience caused and appreciate your patience and understanding throughout this matter.

Noté 3 sur 5 étoiles

The only complaint was the delay in the…

The only complaint was the delay in the takeaway being ready. The time given was 8.37pm and it was finally ready at 8.59pm. so 20 minutes late.

4 mai 2026
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Réponse de ChefOnline.co.uk

Dear Richard,

Thank you for your feedback.

We are sorry to hear about the delay with your takeaway order. We understand your frustration regarding the collection time difference.

As an online ordering platform, we act as a medium between customers and the restaurant. Your feedback has been shared with the restaurant team for review to help improve their service timings.

We appreciate your patience and understanding

Noté 5 sur 5 étoiles

Local order

Ordered from local Indian restaurant.
Very easy to use order system.
All worked out perfectly.

4 mai 2026
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Réponse de ChefOnline.co.uk

Dear Janet Penny,
Thank you for your lovely feedback! We're glad you found the ordering system easy to use and that everything went smoothly. We hope you enjoyed your meal and look forward to serving you again soon!

Noté 5 sur 5 étoiles

First meal from Tamasha

Excellent service and delicious food

4 mai 2026
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Réponse de ChefOnline.co.uk

Dear Libby,
Thank you for choosing our partner restaurant Tamasha for your first meal! We’re delighted to hear you enjoyed the food and found the service excellent. We look forward to serving you again soon!

Noté 4 sur 5 étoiles

Process went ok

Process went ok but is not the clearest to navigate.

1 mai 2026
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Réponse de ChefOnline.co.uk

Dear Bill,
Thank you for your feedback. We’re glad the process went smoothly, though we understand it could be clearer to navigate.

Please feel free to share any specific suggestions at support@chefonline.co.uk
—We’d really appreciate your input.

Noté 5 sur 5 étoiles

Quite easy…

It was quite easy to order and I was given the option to pay cash.

16 avril 2026
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Réponse de ChefOnline.co.uk

Dear Customer,

Thank you for your feedback. We’re glad to hear that you found the ordering process easy.

Please note that while our platform supports both cash and card payments, this particular restaurant currently accepts cash only.

We look forward to serving you again soon.

Noté 5 sur 5 étoiles

Very quick takeaway service very very…

Very quick takeaway service very very tasty

15 avril 2026
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Réponse de ChefOnline.co.uk

Dear Mr Richard,
Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed our quick takeaway service and found the food very tasty. We look forward to serving you again soon.

Noté 5 sur 5 étoiles

Great food at great price and delivered…

Great food at great price and delivered on time

12 avril 2026
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Réponse de ChefOnline.co.uk

Dear Ray,

Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed the food, found it great value, and that it was delivered on time.
We look forward to serving you again soon!

Noté 5 sur 5 étoiles

I live across the road and order from…

I live across the road and order from here more than I care to admit.. Best Indian I've ever had!!

13 avril 2026
Avis spontané
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Réponse de ChefOnline.co.uk

Dear Esme,
Thank you so much for your wonderful feedback. We’re thrilled to hear that you enjoy our food and consider it the best Indian you’ve had. We look forward to serving you again soon!

Noté 5 sur 5 étoiles
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Réponse de ChefOnline.co.uk

Dear Andrew,
Thank you for your wonderful feedback!

We’re delighted to hear that you found our service quick and efficient. We truly appreciate your support and look forward to serving you again soon!

Noté 5 sur 5 étoiles

Excellent menu

The menu is vast and on time of order.
Superb food and great value

2 avril 2026
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Réponse de ChefOnline.co.uk

Dear Webb,

Thank you for your wonderful feedback!

We’re delighted to hear that you enjoyed our wide menu selection and found the ordering process smooth and timely. It’s great to know you loved the food and found it to be excellent value.

We truly appreciate your support and look forward to serving you again soon!

Noté 5 sur 5 étoiles

Easy to use website

Easy website, great food from Mughal Dynasty Indian restaurant

3 avril 2026
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Réponse de ChefOnline.co.uk

Dear Mr Dean,

Thank you for your wonderful feedback! We’re delighted to hear that you found the website easy to use and enjoyed the great food from Mughal Dynasty Indian Restaurant.

Your support is greatly appreciated, and we look forward to serving you again soon.

Noté 5 sur 5 étoiles

Great Food

Once again great food and service from the team at Tamasha

1 avril 2026
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Réponse de ChefOnline.co.uk

Dear Steven,
Thank you for your feedback and continued support! We’re delighted to hear that you enjoyed both the food and service from the team at Tamasha once again.

Your feedback truly means a lot to us, and we look forward to serving you again soon.

Noté 1 sur 5 étoiles

What’s the point of taking orders when…

What’s the point of taking orders when the place is shut

11 mars 2026
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Réponse de ChefOnline.co.uk

Dear Scott,

Thank you for bringing this to our attention, and we sincerely apologise for the inconvenience caused. Unfortunately, the restaurant did not inform us of their sudden closure, so we were unable to act in advance.

As an online ordering platform, we operate as a link between customers and restaurants. We have shared your feedback with the restaurant to review the matter and ensure their opening hours and order availability are updated to prevent similar issues.

We appreciate you taking the time to inform us.

Noté 5 sur 5 étoiles

The food was 3.5 to 4 (also came with 2…

The food was 3.5 to 4 (also came with 2 extra papadums/onions Etc.) so not bad on that front But ordering & delivery was superb - thus 5/5.

7 mars 2026
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Réponse de ChefOnline.co.uk

Dear KTPC,

Thank you for your feedback! We’re glad you enjoyed the ordering and delivery experience and appreciated the extras with your meal.

We hope to continue providing you with 5/5 service next time!

Noté 5 sur 5 étoiles

A* Simple and easy to order

A* Simple and easy to order . Excellent service.

7 mars 2026
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Réponse de ChefOnline.co.uk

Dear Kirby and Lewis,

Thank you so much for your fantastic review! We’re delighted to hear you found our service simple, easy, and excellent.
We look forward to serving you again soon!

Noté 4 sur 5 étoiles

Food was really lovely

Food was really lovely, plenty and hot. However £1.15 for 1 poppadom. Bit cheeky won't order that again

6 mars 2026
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Réponse de ChefOnline.co.uk

Dear Mrs Ward,

Thank you for your kind feedback. We're glad to hear you enjoyed the food and that it arrived hot and plentiful.

Menu prices are set by the restaurant, as we operate as an online ordering platform. However, we will pass your feedback regarding the poppadom price to the restaurant.

Thank you for sharing your experience with us.

Noté 5 sur 5 étoiles

Never been let down yet.

Never been let down yet.

7 mars 2026
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Réponse de ChefOnline.co.uk

Dear Ginge,
Thank you for your continued support! We're really glad to hear that we’ve never let you down. We truly appreciate your trust and look forward to serving you again!

Noté 2 sur 5 étoiles

Not a good experience

We always use the New Curry Centre but we were very disappointed this time. Took 90 minutes for our order to be delivered. Called after 1 hour and was told it was on its way. Rang back 20 minutes later and it still wasn't ready- we had obviously been lied to. The Manager did apologise and refunded some money but it spoiled the evening and we ended up eating far too late.

28 février 2026
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Réponse de ChefOnline.co.uk

Dear Julie,

Thank you for your feedback.

We’re very sorry to hear about the delay and the conflicting updates regarding your order. Waiting 90 minutes, especially after being advised it was on its way, is understandably frustrating.

As a food ordering platform, we act as a medium between customers and our partner restaurants. We understand the manager has apologised and issued a partial refund, and we have shared your comments with the restaurant to review their communication and service on this occasion.

Thank you for bringing this to our attention. Your feedback is valued and helps us address such matters with our partner restaurants.

Noté 5 sur 5 étoiles

all great thank you

28 février 2026
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Réponse de ChefOnline.co.uk

Dear John Gage,
Thank you for your kind feedback! We’re glad to hear everything was great. We look forward to serving you again soon.

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