Just come back from Budapest we had zee as our guide and what a legend he is from the day we met till the end he made my stag do trip enjoyable what a sound down to earth man who is very good and pro... Voir plus
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Chilli sauce is a no brainer for anyone organising a stag or hen. Loads of options on locations and things to do. The booking process is so much easier and the best part had to be not having to get mo... Voir plus
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My good friend made a booking through Chillisauce last year for his Stag do, as soon as Chillisauce received all of the names of people participating they were helpfull with all the info on booking, w... Voir plus
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Quick responses and very efficient! Reasonably priced and took a lot of stress out of planning couldn’t recommend enough!
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À propos de l'entreprise
Écrit par l'entreprise
Chillisauce is one of the UK’s largest and fastest growing event agencies, helping over 160,000 customers to create memorable activities, corporate events and experiences across the UK, Europe and USA every year. We make it incredibly easy for groups and companies of any size to get out and enjoy events, activities and weekends away. Whether it’s marking a special occasion like your best friend’s stag do; white water rafting, shooting zombies or driving fast cars purely for fun, Chillisauce makes it happen. It might be promoting productivity and morale through fun team building exercises, staff parties and corporate events. Chillisauce brings your staff together.
Coordonnées de contact
1 Paris Gardens, SE1 8DN, London, Royaume-Uni
- 020 7155 9863
- hello@chillisauce.com
- www.chillisauce.com
4,6
Excellent
7 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Response:There you go no customer care…
Response:There you go no customer care and they can’t even be bothered to put a name at the end.
Seriously though this company earns thousands and the excuse too late for a refund stinks ! Buyer beware
Chillisauce
B Sadler
30 reviews
GB
Rated 1 out of 5 stars
5 hours ago
If you use this company take out travel insurance.NO REFUNDS !!
If you use this company take out travel insurance even if it’s a UK event. They are expensive for what they offer and it seems that you still have to pay more for example a round of golf carts extra, golf range tees extra. If you are unable to attend due to injury with hospital treatment this company is not interested in refunding your £230+ money despite the person not attending not using the facilities and eating the breakfast. Very poor at calling you back…. Well they don’t you have to chase them. If you do get any response as in a refund…..£18 !!!! Avoid being stung if you can’t attend don’t use them.
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Reply from Chillisauce
2 hours ago
Dear Mr Sadler,
I am sorry to see you have left us a 1-star review and that you couldn't go to the event due to being in hospital.
As you cancelled after the balance due date, we were unable to provide any refund. However, we agreed to try and reach out to our suppliers to see if, in this instance, they would make an exception. Unfortunately, this was not possible.
We offered to provide you with a fully paid invoice for you to pursue a claim through your travel insurance, as you were in Hospital, but you refused as you didn't take out travel insurance.
We strongly recommend all of our customers to take out travel insurance to cover them in the event you are unable to travel or if something goes wrong whilst away, as mentioned in our terms and conditions.
The refund offered was a gesture of goodwill to cover the cost of the karting activity, as you requested.
Kind regards
Chillisauce Events
24 avril 2026
Avis spontané
Réponse de Chillisauce
Dear Mr Sadler,
I am sorry to see you have left us a 1-star review and that you couldn't go to the event due to being in hospital.
As you cancelled after the balance due date, we were unable to provide any refund. However, we agreed to try and reach out to our suppliers to see if, in this instance, they would make an exception. Unfortunately, this was not possible.
We offered to provide you with a fully paid invoice for you to pursue a claim through your travel insurance, as you were in Hospital, but you refused as you didn't take out travel insurance.
We strongly recommend all of our customers to take out travel insurance to cover them in the event you are unable to travel or if something goes wrong whilst away, as mentioned in our terms and conditions.
The refund offered was a gesture of goodwill to cover the cost of the karting activity, as you requested.
Kind regards
Chillisauce Events
Quick responses and very efficient
Quick responses and very efficient! Reasonably priced and took a lot of stress out of planning couldn’t recommend enough!
13 mai 2026
Réponse de Chillisauce
Thanks for taking the time to leave us a 5-star review Ben.
Chillisauce and Jess had made my job as…
Chillisauce and Jess had made my job as maid of honour so much easier. Thank you and will use again and have already recommended.
13 mai 2026
Réponse de Chillisauce
Thank you so much for the 5-star review and recommendation Laura. I will pass on your feedback to Jess.
AVOID
AVOID
I have paid in full for my friends Stag do that is due to start on Thursday 14/05/2026. I have paid in full via direct debit. I went to sign into my account for Chilli Sauce for it to show I do not have an account. Once speaking to the quite rude account manager Harrison, I have been told multiple lies and excuses. At first they said they cannot find payments, then they said I have £100 left to pay. Then they have said actually the payments I have made for this stag do was payments for a stag do I went on 2 years ago!! The amounts were completely different and I would not be paying for a stag do 2 years later. The other one was also paid in full from an old bank account of mine.
They cannot give me an answer as to why it is showing I do not have an account.
I have sent full screen shots of amounts paid from my bank. They have asked if they can have access to my bank which I obviously declined and have also said I need to pay in full AGAIN rather than sort the actual issue!!
When asking for a refund they said it is too late at this point, however, it is their mess up and they have done nothing to resolve the issue other than try and scam me out of more money.
I asked to speak to a manager in which they said there isn't one available every time.
None of their answers add up. I will be taking this further.
13 mai 2026
Avis spontané
Réponse de Chillisauce
Hi Richard,
I am sorry to see that you have left us a 1-star review.
Can you kindly give us a call on 020 7155 9863 and ask to speak the customer service supervisor or manager so that we can discuss your review in detail.
Kind regards
Chillisauce Events
Absolutely fantastic everything was…
Absolutely fantastic everything was perfect and went to plan all that you put on for the Stag blew us all away.
6 mai 2026
Réponse de Chillisauce
Really pleased you had a fantastic weekend in Newcastle and that everything went to plan Ian. Thanks for the 5-star review.
Réponse de Chillisauce
Thank you for the 5-star review Mat. We would be more than happy to help you arrange another event in the future.
Budapest Stag Do
Zetti & Kitti were our guides for a stag do in Budapest and they did not disappoint, would highly recommend. Thanks for a great weekend!
1 mai 2026
Avis spontané
Réponse de Chillisauce
Really pleased to hear you had a great weekend in Budapest. Thanks for the 5-star review and recommendation Toby.
Excellent service from Zee and Kitty as…
Excellent service from Zee and Kitty as our tour guides. Both very professional and polite through the whole experience with great knowledge of the local area! 10/10 service recommend to anyone.
30 avril 2026
Avis spontané
Réponse de Chillisauce
Thanks for the 5-star review and recommendation Bobby.
Just come back from Budapest we had…
Just come back from Budapest we had zee as our guide and what a legend he is from the day we met till the end he made my stag do trip enjoyable what a sound down to earth man who is very good and professional at his job
10/10 for zee
2 mai 2026
Avis spontané
Réponse de Chillisauce
Wow lovely feedback for Zee that I will certainly pass on. Thanks for the 5-star review Dave.
What a grate 3 day trip organised by…
What a grate 3 day trip organised by chillsauge had a amazing time thanks to our guide kitty and zetty thanks to you two it was amazing 🤩
30 avril 2026
Avis spontané
Réponse de Chillisauce
Thanks for taking the time to leave us a 5-star review Danny.
Kitty and Zee Budapest
Absolutely brilliant weekend Zee and Kitty did amazing very polite and very patient with a stag do full of drunken brits haha but they helped us every step of the way absolutely outstanding tour guides..
30 avril 2026
Avis spontané
Réponse de Chillisauce
Thanks for the 5-star review Kieran. I will certainly pass on your thanks to the Kitty and Zee. Really pleased to hear you had a brilliant weekend in Budapest.
All I can say is Thank you so much
All I can say is Thank you so much. You made the process off organising everyone so much easier. 10/10 recommend.
29 avril 2026
Réponse de Chillisauce
Thank you for the lovely 5-star review and recommendation.
Hen Do
Chilli Sauce made planning the Hen Do so much easier, smoother & more organised. Would highly recommend & Will definitely use again. Thank you!
11 avril 2026
Avis spontané
Réponse de Chillisauce
Thank you for the 5-star review and recommendation SL. We would be more than happy to help you with another event in the future.
Chilli sauce is a no brainer for anyone…
Chilli sauce is a no brainer for anyone organising a stag or hen. Loads of options on locations and things to do. The booking process is so much easier and the best part had to be not having to get money from everyone. It’s all handled individually via Chilli Sauce. Would definitely use again in future.
27 avril 2026
Réponse de Chillisauce
Thank you for taking the time to leave us a 5-star review Adam. I am pleased to hear that you found the booking process really easy. We would be more than happy to help you plan another event when you are ready.
Organising a Hen weekend.
Organising a Hen weekend with a very mixed age group was daunting but Chillisauce made the whole process incredibly easy.
Everyone had an amazing time.
22 avril 2026
Réponse de Chillisauce
Thanks for the 5-star review Elizabeth, I am really pleased that you found Chillisauce easy to use and that everyone had fun in Liverpool.
Lovely easy experience
Lovely easy experience, everything booked and communicated easily and the rep when we got there was spot on, will definitely use again
21 avril 2026
Réponse de Chillisauce
Thank you for taking the time to leave us a 5-star review Matthew. We would be more than happy to help you in the future.
Réponse de Chillisauce
Thanks for the 5-star review Richard. Really please you had a brilliant weekend in Birmingham.
Réponse de Chillisauce
Thanks for the 5-star review Kevin. I hope that everyone had fun in Cardiff.
Réponse de Chillisauce
Thank you for taking the time to leave us a 5-star review. Really pleased to hear you enjoyed Berlin.
Both activities were as described
Both activities were as described, well organised and great value for money. Great communication and would highly recommend
20 mars 2026
Avis spontané
Réponse de Chillisauce
Thanks for the 5-star review and recommendation Fergus. Benidorm is always a great choice for a stag.
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