Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

This thieves took $5.42 from me,I deposited $70 around 2023,they didn’t credit me and lied about returning it to the sender,till today I haven’t received my money,tonight I deposited 7500 Naira and th... Voir plus

Noté 1 sur 5 étoiles

Chipper Cash used to be a go-to fintech app. Probably around 2-3 years ago. But now, they suck as hell! They are not providing a solution. They are simply providing a system to steal f... Voir plus

Noté 1 sur 5 étoiles

Absolutely terrible experience. Chipper Cash is lightning fast when it comes to deposits, they’ll take your money instantly with zero issues. But the moment you try to withdraw or cash out? Suddenly... Voir plus

Noté 5 sur 5 étoiles

I think they should be arrested. They are the biggest failed fintech app scamming bastards on the internet and in Nigeria. They are purely thieves. A bunch of stupid females and some senseless males w... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Société financière non banquière

Écrit par l'entreprise

Send and receive money across Africa the fast and easy way with free transfers and the lowest cross-border rates. From Virtual Cards to Investment options, enjoy amazing products and services to improve your financial lifestyle.


Coordonnées de contact

1,7

Mauvais

TrustScore 1.5 sur 5

366 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 4 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

Cant access the investment page

I use to love chipper, but am not happy with the app this time, for 3months now i cant have access to my investment page, it keeps referring me to there care chat, i have all they suggested still cant access it.

6 février 2023
Avis spontané
Logo de Chipper Cash

Réponse de Chipper Cash

Hey there!

We sincerely apologise for the experience you have had with this. We sure want to see you love us again. 🥺
We would be happy to take a look at this for you. Please send in a mail to ask@chippercash.com with details of the issue as well as your Chipper Tag.

Thank you
The Chipper Cash Team 💜

Noté 5 sur 5 étoiles

Very fast and reliable 😋

5 février 2023
Avis spontané
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Réponse de Chipper Cash

Hey Peter,

Thank you so much for the beautiful feedback. We appreciate you.

The Chipper Cash Team. 💜

Noté 5 sur 5 étoiles

Please and please disregard any bad…

Please and please disregard any bad reviews here! Chipper cash is one amidst the best you can use,if not even the best for now! they are always transparent, am not an affiliate, just a happy customer. try it out yourself and ask for customers support incase you get into any difficulties, you will be amazed on how fast customer supports gets to you. Chipper cash is extremely pleasant for me, and I will keep everyone updated on how they serve customers. But for now life is chipper with chipper cash abeg. Thanks

5 février 2023
Avis spontané
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Réponse de Chipper Cash

We are so excited to read such an amazing review. It sure has left us smiling from ear to ear.😁

Thank you so much for choosing to be part of the Chipper Cash family and we wish you many more happy transactions ahead.

The Chipper Cash Team. 💜

Noté 3 sur 5 étoiles

Bvn issues

Why must I put my bvn while registering??? That’s what has been putting me off. Leaving out my bvn in an online app. I would really love to give it a shot but that’s my only clause.

2 février 2023
Avis spontané
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Réponse de Chipper Cash

Hello there!

Thank you so much for reaching out and for the feedback. The BVN is a mandatory flow to allow us to ensure the account is properly verified.
This would also allow you to have access to all the functionalities of the app.
We do however understand your concerns but want to assure you that we treat all data with highest level of confidentiality in line with payment security best practices.

Thank you
The Chipper Cash Team. 💜

Noté 1 sur 5 étoiles

The New Chippercash debit card Uganda

I used my ChipperCash debit card to pay for an online transaction on December 17th; the transaction was declined, so the item was never purchased, but the funds were removed from my account and not returned even after the 30-day waiting period they claim is mandatory. I have been back and forth with over 9 reps and a unbelievable 36 conversations trying to sort out this issue. I have had some withdrawal issues in the past, and they were usually resolved in a day or so. I honestly started out very patient with the app because they are a new service in Uganda, and as a software developer, I understand technical issues, but now I realize the way they operate feels more like a scam from a small, unprofessional, and inexperienced group of people. I was trying to recover 560,000 ush ($150), but now I'm just totally lost!

16 janvier 2023
Avis spontané
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Réponse de Chipper Cash

Hey!

No, you are not lost at all. We will make sure this is resolved and your confidence restored in us.
We will be requesting more information directly to you. Please fill this and let us assist you further. Kindly make sure to add your chipper tag.
Sincere apologies for the delay and this experience.

The Chipper Cash Team.

Noté 1 sur 5 étoiles

I received money from a p2p trader on…

I received money from a p2p trader from binance to my chippercash yesterday, I tried to cash out and it failed, however after about 5minutes of the failed cashout,the money disappeared from my chipper account, tried to talk to support and all they kept telling me is we will look into it and let u know when something comes up. After one support team member asked me to comfirm my location, I was prompted to check my security settings only to find an unauthorized device logged into my account from Lagos Nigeria, I reported the case and my account has since been restricted but no response from support in on for how long this will take to investigate and no explanation on how my money disappeared from my account. Iam totally disappointed in chipper cash because this is not the first time iam having cashout problems.

18 janvier 2023
Avis spontané
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Réponse de Chipper Cash

Hey there!

We are really concerned to see this.
Could you please send an email to support@chippercash.com so we can assist you further?
Sincere apologies for the experience and we would be on standby to hear more from you.

Thank you.
The Chipper Cash Team.

Noté 5 sur 5 étoiles

Thanks, chipper cash

it's been wonderful so far with chipper cash. With the setback I had on the app due to my fault, they communicated with me throughout so as to get my account back. Good customer service.

11 janvier 2023
Avis spontané
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Réponse de Chipper Cash

Hello Oluwaseyi,

We are excited to see this and learn that your account is working fine now. Thank you so much for the kind words and for being a part of the Chipper Cash family. 💜

The Chipper Cash Team.

Noté 1 sur 5 étoiles

Chipper app a closed ponzi scheme in crypto trading..…

Things were going smoothly on this app until I attempted to buy BTC crypto currency this week.
Apparently the app notes that "there charge no transaction fees" just to set you up!

As the price of the BTC coins appreciated on the open market in the last few days by more than 10%, I tried to cash out by selling my BTC.
Only to find that what they call their sell rate, is well below the market price of the coin by more than 10%! And this keeps changing as the price of the coin appreciates!

Essentially you cannot make a profit on this app in Crypto (BTC) even when the actual price of your holdings rises up above 10%.

The app kept warning I do not have sufficient coin balance even as the actual price of the coin on all open market platforms appreciated! The BTC value it claims I have left is still below the value I bought by more than 10% despite the rally in market prices of the coins.

With crypto the app is a closed ponzi scheme if you ask me!
And all this happened today 14th January 2023!

Check any other crypto trading apps and then check out chipper at current crypto prices, you will get what am saying .

13 janvier 2023
Avis spontané
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Réponse de Chipper Cash

Hey there!

Thank you so much for sharing this with us and letting us know about your experience. We would love to share more feedback on this and further engage you.
Please send us an email to support@chippercash.com with your chipper tag and details as shared here.

Thank you.
The Chipper Cash Team.

Noté 5 sur 5 étoiles

It was quickly sorted and response was…

It was quickly sorted and response was professional

12 janvier 2023
Avis spontané
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Réponse de Chipper Cash

Hey Elvis,

Thank you so much for letting us know about this. We are happy the issue was resolved.
Have a beautiful week ahead.

The Chipper Cash Team.

Noté 5 sur 5 étoiles

Great Customer Service

8 janvier 2023
Avis spontané
Logo de Chipper Cash

Réponse de Chipper Cash

Hello David,

Thank you so much for the very kind feedback and for choosing Chipper Cash.

The Chipper Cash Team.

Noté 1 sur 5 étoiles

Horrible customer service

Horrible customer service. I tried to use the app but the platform rejected my identification during verification. Due to this, I wasn't able to make use of the account. Since then, I have been contacting customer service via chat and email to try get the account deleted and my data removed from the platform. And the customer service reps have been taking me round in circles and refusing to delete my data. This is absolutely wrong. The platform has sensitive personal data which they collect during sign up and once you want it deleted they basically ignore you or refuse to help. Horrible!!!

Edit: To address the generic response I received from Chippercash, I have shared my tag multiple times with your customer service reps. They either ignore the messages or just take me round in circles. I wouldn't advise anyone to subscribe to this platform at all. It is more stress than it is worth.

21 décembre 2022
Avis spontané
Logo de Chipper Cash

Réponse de Chipper Cash

Hey there!

We are truly concerned to see this and would love to be of assistance on this. Please share your Chipper tag via https://chipper.help so we can make things right.

Thank you
The Chipper Cash Team.

Noté 1 sur 5 étoiles

I created an account with them and was denied access to get verified

I created an account with them and got verified when I tried to claim my card I was asked to upload my ID 3 days after uploading my it got rejected when I tried to upload it again I got a error message that
permission was denied it's really frustrating

24 décembre 2022
Avis spontané
Logo de Chipper Cash

Réponse de Chipper Cash

Hello Sogho,

Thank you so much for sharing this feedback with us. We sincerely apologise for the experience and would love to look into this further if it is still pending.
Please send an email to support@chippercash.com for assistance.

Thank you.
The Chipper Cash Team.

Noté 4 sur 5 étoiles

Send & receive money for free I like it…

Send & receive money for free I like it
My cash out was pending but after some days they they brought it back to my wallet.
But improve in your pending cash out it take you long for sure

20 décembre 2022
Avis spontané
Logo de Chipper Cash

Réponse de Chipper Cash

Hey Patrick,

Thank you so much for the feedback and we are glad to see this issue was resolved. We assure you of amazing services now and always.

The Chipper Cash Team

Noté 2 sur 5 étoiles

I'm trying to complete my verification…

I'm trying to complete my verification process so I can create my virtual card and I have submitted all the necessary documents.. yet still for 3 days verification status (pending)..
Please how long does this process take

12 décembre 2022
Avis spontané
Logo de Chipper Cash

Réponse de Chipper Cash

Hello Tyson, we'd like to look into this right away. Please share your chipper tag via https://chipper.help so we can follow up.

Noté 2 sur 5 étoiles

App crashes or does not even open

the App crashes or does not even open for weeks like, the virtual card is good but what is the point if the app wont open

30 novembre 2022
Avis spontané
Logo de Chipper Cash

Réponse de Chipper Cash

Hello Jessica,

Thank you so much for reaching out and sharing this feedback. We would love to look into the challenge you are experiencing with the app and ensure it is fixed. Please send an email to support@chippercash.com with your user details and probably a screenshot of any error.

Thank you so much.
The Chipper Cash Team.

Noté 1 sur 5 étoiles

Bad service I converted NGN to dollar…

Bad service I converted NGN to dollar at dey rate 6000 NGN to dollars which was 7.40 dollar and I wanted to withdraw my 7.40 dollar only to find out that I am left with 4700 NGN

20 novembre 2022
Avis spontané
Logo de Chipper Cash

Réponse de Chipper Cash

Hello Ademoye,

Thank you for sharing the feedback with us. We would love to share more details on the dynamics of this kind of transaction. Please send us an email to support@chippercash.com

Thank you.
The Chipper Cash Team. 💜

Noté 1 sur 5 étoiles

Not advisable. The app downright stinks

There's hardly any thing you can do on the app without unnecessary time-wasting friction along the way. The app in many cases is always down with one issue or another, interrupting business
Chipper Cash and their services are not a reliable choice for any serious business man. Not mentioning their subpar customer service. It just stinks. If you've got an urgent business to do i advise you go elsewhere. Chipper Cash will readily disappoint you and mess you up.

16 novembre 2022
Avis spontané
Logo de Chipper Cash

Réponse de Chipper Cash

Hey there!

We are concerned to see this and also deeply appreciate the feedback shared. We sincerely apologise for the experience you must have had based on this review and would want to assure you that this is taken very seriously.
We are already taking active steps to improve on all highlighted areas and if possible, we would love to follow up with you to get more insights. Once again, thank you so much.

The Chipper Cash Team. 💜

Noté 4 sur 5 étoiles

My ID has been verified

It has been resolved and I’m now verified. Thanks

I tried verifying my ID with both NIN and my passport at different times but I keep getting can’t be verified try again later. This is after several attempts and it is so annoying. I sent a message via chat and I’m yet to get a reply.

16 novembre 2022
Avis spontané
Logo de Chipper Cash

Réponse de Chipper Cash

Hello Oyeronke,

Thank you so much for the feedback on this.
We would love to confirm if this has been resolved now. Kindly send an email to support@chippercash.com with your chipper tag if it is still pending.

Thank you.
The Chipper Cash Team, 💜

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