Chongker Avis 

If I could give this company a -10 I would their customer service is NONE!!!! No one EVER ANSWERS THE PHONE OR RETURNS A CALL.
ALL emails come back UNDELIVERABLE!!!
NO CUSTOMER SERVICE AT ALL!!!!😡

Amazing experience with Chongker. My gorgeous cat percy is beautiful in every way . I got a fabulous discount . Great communication and tracking numbers. Quality is exceptional . Packaging was gorgeous and i got my fur baby within days of ordering .
Amazing support team .
10 out of 10

Brilliant experience with Chongker. Ordered a cat backpack for my daughter's birthday and sadly realised it would not arrive on time. Managed the find one from a third party vendor in the UK and ordered that. The backpack is BRILLIANT- she absolutely loves it and it gets a lot of double takes when we're out. Surprised how much you can fit in too! When I messaged Chongker to say id ordered another which would arrive in time their customer service was spot on - they were responsive, cancelled and refunded the order and I would absolutely recommend them to anyone. Great company, lovely product and first class service. Well done Chongker!

I ordered a tortoiseshell weighted cat and she’s perfect. Details on her are perfect too. They had good communication and sent me photos of her before shipping to make sure that I was happy with her.

My experience with Chongker was excellent. Service and product are the best.

I have been ordering from Chongker for over a year. I have made about 10 purchases and can honestly say I have never been dissapointed. Their products are made to a high standard. Delivery is free and trackablè from start to finish. My experience of their customer service is in one word excellent.

Purchased for a 83 year old friend, she absolutely loved percy. She adored his beautiful face, she used to have an electronic cat but she seemed to like percy more, she renamed him Wilson. She resides in a nursing home so she is extremely lonely, she was over the moon. It is a great size and nice weight too and very affordable. I would definetly recommend this product. I had no issues with customer service and it took about a week to arrive.

The cat was nicely made and arrived quickly, no problems at all. I was nervous of using a company based in China that I'd never heard of, but was reassured by being able to pay via Paypal. The cat's body was small compared to the head, and the fur wasn't amazingly soft, but still a lovely, lifelike toy cat made with great attention to detail.

I bought the black maine coon cat backpack(61Hx23W cm one), the quality is amazing and my gf loves it!

the cat's fur is super soft and smooth, and the inner capacity is nice, about 3 male fists big.

The unboxing experience is so nice and all the accessories are so well made, even the manual feels super sincere and caring im so happy rn.

They hide their negative reviews and ghosted me. I bought an item Decemember 6th and asked to see when will it be getting shipped out, the company told me it was sent out and I need to wait until it is recieved 🤦‍♀️. They didnt give me any tracking number either and I kept tryna ask them for one and even tried to get a hold of them on Gmail and other media platforms but no response at all... They have scam like behavior and also do mess up orders at times.

I bought an interactive ragdoll replica for my disabled adult daughter who is unable to care for a real cat. She absolutely adores her programmable pet. Everyone who has seen it is jealous and I would highly recommend. Beautiful - although the purr is a little odd but the miaows are very real sounding

Discount codes do not work.
Items which are out of stock are still advertised for sale on the website.

I recently lost my beautiful German Shephard Bella and decided to have a replica Custom made in memory of my angel. Robin was fantastic and kept me up to date then asked me for any changes. The whole process was great. I received my beautiful plush toy today and am so happy with the quality. I feel happy to have this to help my heart repair after a very hard loss. Went through Etsy and gave a 5 star review. Recommend.

In every aspect, from failing to deliver a product and lack of communication to suspicious business practices, Chongker operates with hallmarks of a scam. I urge anyone considering their services to proceed with caution, or better yet, avoid them entirely
I ordered from Chongker in January 2025 to commemorate a beloved pet that passed away. Their website promises a 'first draft' within two weeks: I was strung along for five months, constantly met with excuses before they abruptly ghosted me entirely without ever providing any proof of progress. As the PayPal period of protection was nearing its end, I had to file a claim. Even faced with a formal dispute, the company completely disregarded the claim.
Despite their reviews giving the impression of a legitimate company my experience feels entirely like a scam (You won't see any reviews like this on etsy on their website because only people that 'received' their orders in their system can review); no real accountability or customer service behind their dishonest practices. Further confirming my doubts is the discovery that their listed U.S. business address is associated with numerous scam operations. The fact that I never received my stuffed animal after placing my trust in Chongker during a time of grief was honestly the worst part of this whole experience and it breaks my heart that they market most of their product to grieving pet parents and the elderly/people with disabilities

Oh this is a good site did look on here first but no reviews had to give them great feedback they help me with a bit of refund as one item was out of stock the cat bag is cute worth the money might get another one ❤️