CIRCLE FASHION Avis 

416
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great company, I needed a size smaller and the communication was quick and responsive. Alisha did all she could to help a smooth exchange, im really happy with the product and the experience. Definite... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolutely first class service from start to finish, emailed on Sunday for sizing information, received it within a couple of hours to allow me to buy the right size, ordered and within the hour had... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Was originally debating after reading mixed reviews but went ahead anyway. So if a shop does well it should also be reviewed. Shipping was rapid, price was much better than any other site and product... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

After reading the awful reviews i was catapulted into panic mode, worried that some sneakers wouldnt arrive. I cannot tell you have wrong and world apart the bad reviews are from my experience (and no... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Shopping & mode

Informations provenant de diverses sources externes

Official Stockists Of Brands Including Balmain, Fendi, Valentino, Off White, Versace, Dsquared2, Dolce & Gabbana, Canada Goose, Moncler, Hugo Boss, Stone Island and many more. www.circle-fashion.com


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

416 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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4,3

Tous les avis

(416)

31 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I was told that they pay the VAT but…

I was told that they pay the VAT but they didn't, so i paid TWO times. Many times i mailed them, also Fedex tried to reach them but there were no responder. A disappointment for me.

31 août 2020
Avis spontané
Noté 3 sur 5 étoiles

Having had 2 successful orders…

Having had 2 successful orders previously, I placed my 3rd order with Circle Fashion. They contacted me stating they cant locate one of the items and that they have refunded my money for that item, and to allow up to 5 days for the refund to be processed.

Unfortunately it has now been over 2 weeks, and the money has not been refunded.

I have emailed Circle Fashion 6 times asking them to provide me proof of refund so that I can check with my bank as to what has happened. To this day, I have not received a response to any of my emails. I can only assume this is because they have not initiated a refund as originally stated.

I have now logged a case with my bank to look into this.

**UPDATE** I was recently contacted by Circle Fashion and the money has now been successful refunded.

10 août 2020
Avis spontané
Noté 5 sur 5 étoiles

Would use again.

Ordered some Versace trainers, came next day via DPD which are my favourite courier. Very happy with the price and super fast delivery. Genuine product as to be expected. Not needed to contact customer service so can’t comment on that side of things but everything else has been absolutely perfect. Cheers guys.

31 juillet 2020
Avis spontané
Noté 5 sur 5 étoiles

very happy

had no issues whatsoever, fast delivery and very happy with the fendi sneakers.Thanks

19 juin 2020
Avis spontané
Noté 3 sur 5 étoiles

delivery on time but no response from them

placed an order for the first time from circle fashion i did get my item 4days later but when i emailed or called them to ask them somthing regarding my order i couldnt get an answer back from them which is poor so they only get 3 stars for my review.

27 mai 2020
Avis spontané
Noté 5 sur 5 étoiles

Outstanding bargain

Outstanding bargain

I am really surprised to see any negative reviews, i must admit telephone line they dont answer but emails always get a reply,

as this is the 2nd time i have bought from Circle and our delivery super fast and great value, i will still continue buying as i think there brilliant

Thank you Circle

12 mai 2020
Avis spontané
Noté 5 sur 5 étoiles

AMAZING SERVICE

I have had such a great service from circle fashion even with the current pandemic. Thanks for all your great help!

28 avril 2020
Avis spontané
Noté 1 sur 5 étoiles

Ordered over £1000 worth of goods

Ordered over £1000 worth of goods, money has come out of my account and it’s been over two weeks and still had no information about my order.
On my account it says the payment is pending but it is not and have emailed several times with no reply.
Emailed to say I understand the circumstances but have not even given me the decency to reply.
Will not be using again.

26 avril 2020
Avis spontané
Noté 1 sur 5 étoiles

One of the biggest mistakes i ever made…

One of the biggest mistakes i ever made was clicking on this website.
Order placed since 28th January and till now, no single information regarding my order, no one picks their customer care lines, called almost 10times, no one replies email, emailed like 20times since then, no one replies numerous DMs. Beware of companies that limit their comments on social media, it shows they are running from something.
I understand about current global situation, but the companies that will come out of this stronger will be those ones that gives everything to ensure customer satisfaction even when the chips are down
This is one crappy company, avoid them for your peace of mind

22 avril 2020
Avis spontané
Noté 5 sur 5 étoiles

nice service

fast shipping.
chain was lost on the way to delivery, so I contacted and they promised me to send another chain.
Replies were nice.

20 avril 2020
Avis spontané
Noté 1 sur 5 étoiles

Sale Lost

Website looks great - expensive clothing at a considerable markdown. But still expensive, so you want to know they're legit before handing over your hard-earned cash, right? I saw a good deal, but the photographs don't match the description of the item, nor do they show the back of the garment. So I rang to get clarification. Straight through to voicemail, which I left, requesting that they phone me back. I decided to back this up with an email. 4 days later and I have had no communication from the company. So I'm hardly going to entrust my money to them. For some reason Yoox get worse reviews, mostly it seems because their prices vary from country to country (so what?!) but when I phoned them at 8am to get a refund on a purchase (not their fault) I got through to someone in their Albanian office who was extremely courteous and helpful. Chalk and cheese. If you can't handle the volume of (potential) sales generated by your website then scale down your operation to a point where you can, rather than continuing to take people's money and offering a substandard service.

2 avril 2020
Avis spontané
Logo de CIRCLE FASHION

Réponse de CIRCLE FASHION

Hi John,

Due to the current circumstances we are currently working on skeleton staff therefore we allow upto 5 working days for contact forms to be replied too. I hope you can understand this. Our store is now closed until further notice therefore the phoneline will go straight through to voicemail. I can confirm all of our orders are dealt with accordingly and dispatched or contacted before the 5th working day.

Warm Regards,
Circle Fashion

Noté 1 sur 5 étoiles

This company dispatched my order and…

This company dispatched my order and never sent me a tracking number I am trying to get in touch with them since Monday no one answers the email I have been sending I am just trying to keep an eye on my package since its high value !!! My order number web56413 isabellelaforest78@yahoo . Com ... HELP ME PLZ

2 avril 2020
Avis spontané
Logo de CIRCLE FASHION

Réponse de CIRCLE FASHION

Hi Isabelle,

All orders take 3-5 working days to be processed during busy sale periods. Your order form does state your esimated delivery date is the 14th April 2020 with your order being overseas. You will be notified a tracking number from FedEx once your order has been dispatched from our store.

Warm Regards,
Georgina

Noté 5 sur 5 étoiles

5 Star!

After being recommended to them by a friend (regular customer of theirs from Rotherham) I have been to the shop a few times over the last 18 months and bought 3 Hugo Boss Suits and a couple of jackets off Circle Clothing and had excellent & friendly customer service! Going above and beyond to ensure the customer gets the service and product required.The quality of the clothing has been excellent.

I Cannot recommend them enough!

Keep up the good work guys!

29 mars 2020
Avis spontané
Noté 1 sur 5 étoiles

WORST WEBSITE EVER

WORST WEBSITE EVER
They don’t answer on emails and phone calls and 10 days past from my order and still haven’t received anything,I’ll have to contact with my bank, I’m waiting for ur call

27 février 2020
Avis spontané
Logo de CIRCLE FASHION

Réponse de CIRCLE FASHION

Hi Stefanos,

Your email was sent at 12.01 this morning to which my colleague replied at 12.07, we are now awaiting on your reply. I shall give you a call now to discuss your order further.

Warm Regards,
Circle Fashion

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