Clearanceaisle Avis 

7
•
TrustScore 4 sur 5

4,2

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À propos de l'entreprise


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

7 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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4,2

Tous les avis

(7)

0 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Best company

The products from them's really great quality, I hope to hear you soon!

30 octobre 2015
Avis spontané
Noté 5 sur 5 étoiles

Ghetto blaster 1986

Received this item off e-bay. The sound quality is amazing for its age. It was in the original box and delivered FREE. Fantastic value for money. I am considering purchasing another.
Oh and another thing, the product was in outstanding condition for its age. Some people want something for nothing it seems...

27 octobre 2015
Avis spontané
Noté 5 sur 5 étoiles

Retro Ghetto Blaster Vintage Boombox 80's

A great piece of Kit, It arrived very quickly, in its original box with all its original packaging.The ghetto blaster itself looked in excellent condition.And was as if it had have been bought yesterday "Time Travel" lol .The stated problems were very easy to fix , Approx 10 mins work.
I now have a boxed as new ghetto blaster to add to my collection, And would recommend them to everybody.
Great item, great service.
Enough said :)
PS Must just say this
Note to ALZO Its 30 plus years old M8, If you expect and want everything to be perfect then buy one that's new. :)
Or maybe its just the way your handling them.

24 octobre 2015
Avis spontané
Noté 5 sur 5 étoiles

Thank you!

I was pleased with the product and it arrived in good time, i would recomment them to anyone. Thank you.

23 octobre 2015
Avis spontané
Noté 4 sur 5 étoiles

Bad experience at first but Director involvement resolved issue in full

Selling 1980's BOOMBOX GHETTO Blasters that are new but they fail within minutes of using . He then offers to replace them and refund your costs for the return postage. Sends replacements which fail the same way and then offers you a refund if you return (but at your cost). Once the items are received he refunds the purchase cost minus the refund he gave you for returning the item the first time . Total and utter dodgy seller. BUY OFF THIS SELLER AT YOU OWN RISK!
Sellers response is further lies. I still have the faulty replacement as he refused to accept it as a return. Instead, like I said in my main review he sent me 50% refund but deducted the cost of the postage refund he gave me for returning the first time. He is just sending out faulty returns hoping people will just accept them. They are degraded poor quality units. I also had to repeatedly remind him when i returned the faulty item the first time to send a replacement. Many promises and excuses and then arrives 2 weeks later. (replacement also dented, covered in scratches and minus mains lead). Strange how the recent positive reviews turn up just before seller responds !
The business owner has since contacted me about this issue and has resolved the matter in full as stated in the updated reply. I have to say the experience with the owner was first class and he has genuinely assured me measures have been put in place to make sure future customers have a first class experience. I have therefore upgraded my rating to reflect this. Everybody deserves a second chance.

24 août 2015
Logo de Clearanceaisle

Réponse de Clearanceaisle

The item in question is a genuine 1986 boombox ghetto blaster. The advert (still live now) does state that the box is suffering from nearly 30 years of storage but the item inside is new. We do open and check the basic functions to ensure they are working, re box and send. We also state that if a customer contacts us if there are any issues, we will be more than happy to help at no cost with refund, credit or replacement.

The initial chain of events were as follows:

31.07.15 - Customer purchased item for £29.99

05.08.15 - Customer contacted us by email to alert us to problem with tape deck

06.08.15 - Clearance Aisle agreed to take return, told customer to use Parcel2go and was refunded £5.79 to cover his costs

13.08.15 - Customer received replacement unit and informed us tape speed was fast and there was superficial damage to face plate

14.08.15 - Clearance Aisle offered for him to keep for 50% refund or return for full refund

19.08.15 - Clearance Aisle responded to further email offering for him to return but would not cover second lot of £5.79 postage

20.08.15 - Customer reported same issue but was willing to keep for £18.00 refund

24.08.15 - Clearance Aisle confirmed that £13.00 had been refunded as calculated at 50%

24.08.15 - Customer confirmed he was making paypal claim for balance of £2.00 he felt he was owed

Due to the customer’s obvious dissatisfaction of the outcome, we have revisited the purchase to ensure all was true and correct. Having taken some time to work all out, we confirm that he was indeed £2.00 short on his 50% refund. Here is the latest chain of events.

27.10.15 – Clearance Aisle contacted customer to confirm £2.00 had been overlooked and we had sent balance back to his account on. Apology email sent. As it was our mistake, we also included offer for him to return the unit at our cost and refund the remaining 50% in full.

28.10.15 – Customer confirmed apology email, but was reluctant to return due to his experience plus time and effort involved. Customer went in depth with issue offering info to assist us should this occur again.

28.10.15 – To assist customer, Clearance Aisle offered to refund balance in full up front and arrange collection from customer’s house at our cost. Clearance Aisle confirmed member of staff involved in initial discrepancy had been spoken to. Clearance Aisle offered for staff member to call and apologise.

01.11.15 – Customer confirmed he had packaged item up for collection. Refund processed and collection arranged

05.11.15 – Clearance Aisle emailed to check collection went ok that day. Customer confirmed on way.

05.11.15 – Clearance Aisle emailed apology again and also confirmed we will post this timeline of events to show that although there was an initial error, we revisited, confirmed and fixed the issue.

05.11.15 – Customer emailed appreciation of sorting.

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