This company is amazing! The quality of the cycle jerseys are amazing, and the design was made perfectly. They are also life-savers, when we were left without our jerseys after another supplier left u... Voir plus
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Lisez les avis des autres
This is the 2nd Cycle jersey order we've placed with Clifton. We ordered the Curzon (all season fabric) which with its 4-way stretch fabric was true to our regular jersey fit and has a silky feel.... Voir plus
L'entreprise a répondu
Never again Previous two orders have been fine, most recent order isn’t, Quality not anywhere near the same even though they say it is. Something must have changed here, they just argue that what... Voir plus
L'entreprise a répondu
Recently purchased a classic fit cycling jersey, part of a bulk order via my local cycling club. Very satisifed with the quality, fit and bespoke printing. Would have given 5 stars except for one desi... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At Clifton Clothing, we make custom clothing, made exceptional. From rugby shirts and club blazers to hoodies, tees and outerwear, we create clothing for teams, businesses, universities and events. Everything is made to order, with your colors, branding and details at the heart of the design. We love sweating the small stuff. The right fabric, the placement of an embroidered crest, the stripe that brings it all together. Our aim is simple: clothing your people will love wearing, long after the event is over. Start with a style on our website and make it yours, or bring us something entirely different. “Can you make this?” is a question we love. Whether it’s a signature pattern, a new garment style or a full bespoke collection, we’re always up for a good challenge. Explore the range at cliftonclothing.com or speak to our team about your ideas. Clifton Clothing is operated by Clifton Concepts LLC, trading as CLIFTON.
Coordonnées de contact
167 N Green St, 60607, Chicago, Etats-Unis
- studio@cliftonclothing.com
- www.cliftonclothing.com
3,7
Moyen
261 avis
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Les gens ont aussi consulté
CLIFTON truly knows how to deliver on…
CLIFTON truly knows how to deliver on quality and durability while maintaining their ethical standards.
28 août 2024
Réponse de Clifton Clothing
Hi Shahid
Thanks a ton for the fantastic review! 🌟 We're thrilled to hear that you're loving the quality and durability of our products, and appreciate our ethical standards just as much as we do.
We’ll keep working hard to deliver the best for you. Hopefully next time we can turn that 4-star into a 5-star?! 😉
Cheers,
Marcus
Exceptional doesn’t even begin to…
Exceptional doesn’t even begin to describe the quality of the clothing we received. It’s clear that the team is passionate about what they do.
28 août 2024
Réponse de Clifton Clothing
Hi Adrian
Wow, "exceptional" is quite the compliment - thank you! We're thrilled to hear that the quality of our clothing blew you away. Our team indeed pours a lot of passion into what we do, and it's fantastic to know it shines through.
Can't wait to keep impressing you!
Cheers,
Marcus
Professional organization and delivery…
Professional organization and delivery with exceptional quality and service.
14 août 2024
Réponse de Clifton Clothing
Hi Steve
Thank you for the fantastic review! We're thrilled to hear that our professional organization and delivery met your expectations. We pride ourselves on exceptional quality and service, so it's great to see this reflected in your feedback. 👍
Looking forward to working with you again soon!
Best,
Marcus
The stitching is impeccable
The stitching is impeccable, and the fabric is of high quality.
27 août 2024
Réponse de Clifton Clothing
Hi Mark
Thanks a ton for your glowing review! We're thrilled to hear that you're impressed with the impeccable stitching and high-quality fabric of our products. 👏
At CLIFTON, we aim to exceed expectations, one stitch at a time. Your feedback is like music to our ears!
Cheers,
Marcus
Highly recommended!
What sets them apart is their commitment to quality. The custom wear we ordered was exceptional in every way, from the materials used to the final product.
13 août 2024
Réponse de Clifton Clothing
Hi Garrett
Thank you for the fantastic review! We're thrilled to hear that our commitment to quality stood out to you. We put a lot of love into every piece of custom wear we create, and it's always rewarding to see that effort appreciated.
Here's to more exceptional collaborations in the future! If you need anything or have any new ideas, you know where to find us.
Best,
Marcus
We chose this brand for our corporate…
We chose this brand for our corporate uniforms, and it’s the best decision we’ve made. The clothing is designed to last, and the fact that it’s made ethically just makes it even more worthwhile.
8 août 2024
Réponse de Clifton Clothing
Hi Edward
Thanks a million for your fantastic review! We're thrilled you chose CLIFTON for your corporate uniforms and even happier to hear it's been the best decision you've made. 🌟 Our team is dedicated to creating durable, ethically-made clothing, so your feedback means the world to us.
Looking forward to continuing this stylish partnership!
Cheers,
Marcus
The fit
The fit, feel, and finish are unparalleled. We are proud to wear their products.
30 août 2024
Réponse de Clifton Clothing
Hi Adrian
Wow, thanks for the glowing review! We're thrilled to hear that you're loving the fit, feel, and finish of our products. We like to think of our clothes as the perfect blend of style and comfort, and it sounds like you agree!
Keep rocking CLIFTON - we're proud to have you wearing our gear!
Best regards,
Marcus
I have been a loyal customer who has…
I have been a loyal customer who has purchased from this company for several items in the past. However, I recently received an item that was incorrectly made (colors of pink were not matched as described per their online color pallate according to what I submited to be made). What I received instead were logos that were not matched in size, colors or pink that were not correct, and the quality of the fabric was beyond poor from what you could purchase from any athletic brand polo shirt or department store brand). Despite their refusal to acknowledge their mistake, I had asked for a return or even if they could offer a replacement item for equal or lessor value and they refused. Bruce, Greg, and everyone else that I has emailed refused to accept responsibility for their mistake or my acknowledge my displeasure in the product that I received. As a Grammy recording and touring artist, I will be sure to share with my network never to use this company moving forward. Do NOT use this company!!! I even called the Better Business Beauro to help me and this company refused to work with me!!! Avoid this company.
Update 8-13-2024: Clifton aka Marcus, complete lie and you know it! You stopped all discussion, closed your portion of the disagreement without even acknowledging your screwups. My response is officially indicated as “dissatisfied with the resolution” on the BBB website, (so nice try), so anyone who reads this review will now check it out. Look for my complete review on the BBB (.org) website and look up Clifton in Chicago, IL with my complete list of photos, etc. with Clifton representatives. This site does not allow people to upload website links so you have to search for it, but it is easy to find my review.
Clifton does not accept exchanges or refunds, nor do they have any accessible online company directory or anyone in charge of this company for consumer oversight for consumers trying to contact anyone! I suggest anyone who reads this review (which seems to be growing!!!!), who is contemplating purchasing from said company to review the American Consumer Bill of Rights, because they don’t have a legal department to deal with complaints from worthy consumers who have been deceived. Why is this company hiding directories for consumers? They are not accredited with the U.S. BBB.org so that says it all! See my full complaint history. Truth is real…Not sorry Clifton.
Save your money everyone, buy elsewhere!!!
10 juillet 2024
Avis spontané
Réponse de Clifton Clothing
Hi Marcos
We're truly sorry to hear that you're still upset about your recent purchase. At Clifton, we pride ourselves on our exceptional quality and customer satisfaction, so it's disheartening to know you feel this way.
After thoroughly reviewing the images and details you've provided, we found that the delivered product matches the design you approved and paid for. However, we acknowledge that your experience did not meet your expectations, and we genuinely regret any inconvenience caused.
We understand how frustrating it must be to receive something that doesn't align with your vision. Our goal is always to ensure our customers are delighted with their purchases, and we appreciate your past loyalty.
If there's anything further we can do to resolve this matter, please don't hesitate to reach out to us at studio@cliftonclothing.com. We value your feedback and hope we can find a satisfactory solution.
Thank you for sharing your experience, and we hope to have the opportunity to serve you better in the future.
Best regards,
Marcus
Radio silence
Order send. What you see is what you get they say. Collor is completely off and when you try te get in contact with a complaint or a question on how to solve this problem they wil not respond. Disgraceful way of doing bisnuess.
15 juillet 2024
Avis spontané
Réponse de Clifton Clothing
Hello
We have checked and have no record of you contacting us - please email studio@cliftonclothing.com so we can investigate.
Many thanks,
Marcus
It’s a scam! NO UK ADDRESS…NO COMEBACK
What can I say, ordered a 40R slim fit blazer. Size arrived from China is too small for my 13 yr old daughter and they are ignoring me and refusing to help. (Note profile pic of jacket label saying 40R)
Had to pay by transfer - should have known this was a red flag.
No Uk correspondence address - just an email. I have asked 3 times for one and never answered.
UPDATE - at no stage was I asked to put in specific measurements - the jacket I received has 40 slim fit ON THE LABEL and not a single measurement matches that requirement. (see profile pic)
Please see my profile photo - strange a company that IN THEIR REPLY TO MY TRUSTPILOT REVIEW SAY THEY DONT DO OFF THE PEG SIZES ARE HAPPY TO PUT AN OFF THE PEG SIZE ON THE LABEL OF THE JACKET????
I can only advise all future customers - do not trust them.
The jacket also arrived with stains on which I have photographed and sent to them and they have never addressed.
If the company are honest why not list a UK correspondence address in their trust pilot reply?
Marcus - who penned their reply has made no contact with me directly.
NB. Please feel free to read my other reviews. All very positive except for Clifton and Ryanair..they have requested trustpilot take down this review twice, both times trustpilot has refused.
16 août 2024
Avis spontané
Réponse de Clifton Clothing
Hi Gareth,
Here at CLIFTON, we take immense pride in delivering custom blazers tailored precisely to each client's unique measurements. We produce thousands of bespoke blazers for customers around the globe, including many students at Cheltenham College who remain very satisfied with the blazer design you also ordered, and it's exceptionally rare for us to encounter any issues related to sizing. Unlike many retailers, we don't offer standard "off-the-rack" sizes—every garment is made to order based on the precise sizing guidelines provided on our website.
We recognize that sizing can sometimes be a concern, which is why we've developed detailed guidance to help our customers make the right selection. Each order undergoes rigorous quality checks before dispatch to ensure it meets our high standards. Additionally, we sent you an email confirming your order’s details to ensure transparency and accuracy.
Upon reviewing your specific order, the measurements align perfectly with the size you selected, and everything appears correct according to our guidelines. We also noted that you opted out of the order pack approval when placing your order, which would have provided an additional opportunity to review the specifications.
We encourage our customers to reach out if they have any concerns, as our goal is to provide the highest level of service. We are always here to assist and ensure your satisfaction with every purchase.
Thank you for your understanding.
Best regards,
Marcus
nb. We’ve noticed that you tend to leave strongly worded reviews when you feel a business hasn’t met your expectations. We want to address your concerns and emphasize that our customer service team has been in touch with you regarding this matter. After reviewing the facts, we can confirm that the blazer was made according to the measurements you selected at checkout, which were clearly displayed. Clear communication and setting the right expectations are important to us, and we hope this clarifies the situation.
The quality of the products were great
The quality of the products were great, Ordered custom vintage rugby shorts. Though, the shipping was delayed 2 times (almost didn't come in time for my deadline). Good customer service and help before ordering custom clothing.
31 juillet 2024
Avis spontané
Réponse de Clifton Clothing
Hi Marijn
Thank you so much for your kind words and for choosing us for your custom vintage rugby shorts! We're thrilled to hear that you were pleased with the quality of our products and the support you received from our customer service team.
We sincerely apologize for the shipping delays you experienced. We understand how crucial it is to receive your order on time, especially when you’re working with a deadline. Rest assured, we're continuously working to improve our shipping processes to ensure a smoother experience for all our customers.
Thank you again for your patience and understanding. We appreciate your feedback and look forward to serving you again in the future. And to everyone else reading this—don’t just take our word for it! Check out the overwhelming number of positive reviews we’ve received from our amazing customers.
Best regards,
Marcus
P.S. If you need further assistance or have any more questions, feel free to reach out to our customer service team!
Imogen Custom Short Sleeve Twill Rugby Shirt
I purchased the Imogen Custom Short Sleeve Twill Rugby Shirt with a blue collar and placket on a cream-colored shirt. The first washing in mildly, lukewarm water caused the blue to bleed into the cream where the two colors meet.
Bruce, with zero evidence, falsely accused me of causing the bleeding by washing the shirt in hot water. He made this accusation up out of thin air. I don't like it when people tell lies about me when they have nothing to back them up. I've owned dozens of shirts over the years and I've never had the colors bleed, regardless of the wash temperature. Clifton is selling a poorly designed, poorly made, defective product and is blaming me for the defect. Nice try, but it won't work!
I was prepared to return the section of the shirt with the bleeding, but they refused to accept it. I had already had three custom embroideries added to the shirt (at my expense) that have been submitted for copyright protection. I don't want those released to the public, so I was going to cut off the section with the bleeding and keep the rest to protect the embroidery designs. They refused to accept anything but the entire shirt, even though the bleeding was confined to a very small area around the collar and placket.
This is pure speculation on my part, but I believe Clifton wanted the entire shirt so they could measure it for shrinkage. They hoped this would prove that I must have used hot water when I washed it. No way would I send the entire shirt when it wasn't necessary to analyze what caused the bleeding. All they need to perform that analysis is the collar and placket area. Period.
The bottom line is that I'm stuck with a defective shirt that cost me almost $100 and nothing will be done by Clifton to compensate me for their inferior product (not including my additional cost for the embroidery). Trust me, I will never do business with this company again.
UPDATE (29-Sep-24):
I'm compelled to modify this review because Clifton's response contains blatant lies. I have an email from Bruce (at Clifton) that clearly states that the reason the shirt bled was because I washed it in hot water. So yes, Clifton made that story up to try to place the blame on me for their inferior, defective product. I've got the email Bruce sent and so does he. Clifton's misdirection and obfuscation won't work with me. That shirt NEVER saw hot water. Period.
Where in my review was I "threatening negative public action if we did not comply with your demands?" and committing "blackmail?" Are you serious? I strongly suggest that you back those accusations up with evidence because I don't see it and neither will the readers of this review. As it stands right now, you have zero evidence but plenty of false, actionable claims about me.
5 août 2024
Avis spontané
Réponse de Clifton Clothing
Hi there
We take great pride in the quality of our products and the service we provide to our customers, which is why we find it necessary to respond to your review with full transparency.
First, regarding the issue of the color bleed, we made it clear from the beginning that in order to properly investigate the root cause and determine any potential issues with the garment, we required the entire shirt to be returned for a thorough inspection. While the color bleed may appear to be confined to a specific area, a complete assessment is essential to rule out any other potential manufacturing or material issues. This is standard practice in cases where garment defects are claimed, and your refusal to comply with this reasonable request prevented us from carrying out the investigation.
It is also important to address your accusation of wrongdoing on our part. At no point did we "falsely accuse" you of using hot water. Instead, we sought clarification and proper evidence to conduct a fair evaluation of your claim. Your refusal to return the full garment hindered this process.
Furthermore, we must strongly object to your attempt to pressure our business by threatening negative public action if we did not comply with your demands. This form of blackmail is inappropriate and undermines the fairness of any discussion aimed at resolving an issue professionally. We are committed to addressing all customer concerns in a respectful and transparent manner, but we will not be coerced into decisions that contradict standard business procedures.
We stand by our quality control processes and would have gladly resolved the matter had you allowed us the opportunity to do so. We remain open to working with customers who approach us with fairness and respect, and we encourage others to see through the facts of this situation.
Kind regards,
Marcus
Bruce’s feedback and assistance was…
Bruce’s feedback and assistance was superb, so helpful, highly recommend.
12 juillet 2024
Avis spontané
Réponse de Clifton Clothing
Hi Rob
Thank you so much for your kind words about Bruce's feedback and assistance! We're thrilled to hear that you found his support superb and helpful. Your recommendation truly means a lot to us.
At CLIFTON, we're dedicated to providing top-notch service, and reviews like yours help others see the value we strive to deliver. We are so grateful for customers like you who take the time to share their positive experiences. Your feedback is not only a testament to our team's hard work but also helps potential customers feel confident in choosing us.
We understand that not all feedback will be positive, but we are committed to continuously improving and ensuring every customer has an exceptional experience. Thank you once again for your support and for being a part of our community.
Warm regards,
Marcus
Return customer
We have been using Clifton clothing for several years and they have always delivered a fantastic service with consistently high quality. If you are ordering from them do plan ahead as the lead times are rather long and make sure you are doing your orders on bulk to reduce your costs. All round fantastic experience and they make a great online shop so as a club leader I'm not having to collect money and take responsibility for everyone sizes.
11 septembre 2023
Avis spontané
Réponse de Clifton Clothing
Hi Max,
Thank you so much for your wonderful review! We're thrilled to hear that you've been enjoying our service and high-quality products over the years. Your feedback as a club leader is incredibly valuable to us, and we're glad to know that our online shop has made your life easier when managing orders and sizes.
We appreciate your advice on planning ahead for lead times and placing bulk orders to reduce costs. These tips can definitely help other customers maximize their experience with us.
For anyone considering CLIFTON Clothing, we invite you to check out the overwhelming number of positive reviews from satisfied customers just like Max. We're committed to ethical production and exceptional customer care, ensuring that you receive nothing but the best from us.
Thanks again, Max! We look forward to continuing to serve you and your club.
Best regards,
Marcus
Great Experience - Super service
Really efficient service to ensure our golf shirts what we ordered were correct before going into manufacture, the whole service from initial enquiry through to delivery is first class and would whole-heartedly recommend Clifton Clothing....
10 mai 2024
Avis spontané
Réponse de Clifton Clothing
Hi Hanky
Thank you so much for your glowing review! We're thrilled to hear that you had a great experience with our service, from the initial enquiry all the way through to delivery. Ensuring that your golf shirts were exactly what you ordered before they went into manufacture is just one of the ways we strive to provide first-class service.
Your kind words mean the world to us and serve as a fantastic reminder of why we do what we do. We’re committed to offering reliable, efficient service and high-quality products, and it’s wonderful to hear that we hit the mark for you.
For anyone reading this, we encourage you to check out the overwhelming number of positive reviews we’ve received. Our customers' satisfaction is our top priority, and we’re here to make your experience with CLIFTON Clothing nothing short of exceptional.
Thanks again, Hanky, for your wholehearted recommendation. Should you need anything else, don’t hesitate to reach out!
Best regards,
Marcus
Really positive experience
Really positive experience with the Clifton team. We placed are order last minute within the usual delivery timeframe and the team pulled out the stops to get the delivery completed on time. Flexible and professional experience. Will definitely use them again!
20 mai 2024
Avis spontané
Réponse de Clifton Clothing
Hi Ja,
Thank you so much for the glowing review! We're thrilled to hear about your positive experience with the Clifton team. It was our pleasure to ensure your last-minute order was delivered on time. Flexibility and professionalism are top priorities for us, and it’s wonderful to know we hit the mark for you.
If anyone else is reading this and wondering about our service, don’t just take Ja’s word for it—check out the many other positive reviews from customers who’ve had similarly great experiences. We’re committed to providing top-notch service and making sure every customer leaves satisfied.
Thanks again, Ja! We look forward to working with you in the future.
Best regards,
Marcus
Awesome custom shirt
Awesome custom shirt! The team was able to put together a fantastic shirt for our design and they came out perfect! They turned them around in about 6 weeks and they look beautiful. I had reached out to multiple vendors but they couldn't do what Clifton did - make a Hawaiian shirt that wasn't patterned, but had a full rendering across it. Absolutely great work and will be coming back again!
15 mars 2024
Avis spontané
Réponse de Clifton Clothing
Thank you so much for taking the time to leave us this incredible review. We're blown away by your kind words and truly appreciate your feedback. We're thrilled to hear that our custom Hawaiian shirt design was able to meet and exceed your expectations.
At CLIFTON, we strive to provide high-quality uniquely tailored shirts and we're so glad we were able to demonstrate that with your order. Your satisfaction is our highest priority, and it's customers like you that make our job wonderfully fulfilling!
We look forward to providing you and your team with fantastic shirts in the future, and again, thank you for your kind words and for choosing CLIFTON.
Best,
Simon
Brilliant service and custom hoodies…
Brilliant service and custom hoodies for Rugby tour. Everyone loved them and are getting good use out of them.
4 mars 2024
Avis spontané
Réponse de Clifton Clothing
We are so thrilled that your rugby team loved the custom hoodies! It's fantastic to know they are getting good use out of them!
Enjoy your hoodies and all the best for your tour! Remember, we're always here to assist you with your future custom clothing needs.
Thank you for your positive feedback.
Best,
Simon
My Live Chat support person
My Live Chat support person, Bruce, was absolutely amazing. Not only was he patient with my trying request, he came up with a great compromise to solve the situation I was in. He's a genius and I haven't had a better experience when purchasing something. The level of support was human, team-oriented and above and beyond. Thanks Bruce!
8 février 2024
Avis spontané
Réponse de Clifton Clothing
Thank you for your wonderful feedback! We are pleased to hear that you had such a positive experience with our live chat support, especially with Bruce. His patience, creativity and humour truly make him an invaluable part of our team, and it's always fantastic to hear when our customers recognise his dedication to service.
At CLIFTON we strive to provide a level of support that goes above and beyond - we are committed to making your purchasing experience as smooth and enjoyable as possible.
Thank you again for acknowledging Bruce's efforts and we look forward to providing you the same level of excellent service in the future.
Best,
Simon
Great service
Clifton made me and my friends a nice shirt. The shirt is of great quality and it fit me quite well.
16 janvier 2024
Avis spontané
Réponse de Clifton Clothing
We're ecstatic to hear that you and your friends had a positive experience with us - it's great to know that the shirt fits you perfectly and you're satisfied with its quality.
We'll definitely pass your compliments onto our design team - your satisfaction is our top priority. Thanks for spreading the word about our products, and we look forward to seeing you again soon!
Best,
Simon
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