Ravenhill

Ravenhill Avis

La note en étoile d'un produit correspond à la moyenne de tous ses avis.


Logo de Coastal Cottages of Pembrokeshire

Vendu par Coastal Cottages of Pembrokeshire

www.coastalcottages.co.uk

•

1,8 k Avis

4,6

Les informations sur cette page sont basées uniquement sur les avis produits écrits par des clients de Coastal Cottages of Pembrokeshire via Trustpilot.


Ce que les clients ont mis en évidence

Propreté

3,8

14 notes

Emplacement

3,8

14 notes

Qualité

3,4

14 notes

Rapport qualité / prix

3,5

14 notes

Détails du produit

Tous les avis


Noté 1 sur 5 étoiles

The description of the propery is simply wrong. It mentions a beach at the front of the cottage; there is no beach closer than 25 mins walk and a bakery in the village. there is NO bakery. The claimed complete renovation in 2023 clearly did not include the bathroom, which is bordering on unhygenic with mould, damp etc widely visible. There were also two cupboards stuffed with damp, old towels that smelled and clearly been there for months. The front and back gardens were badly maintained and were not suitable to enjoy any down-time.

Date de l'expérience:
Propreté: 1
Emplacement: 1
Qualité: 1
Rapport qualité / prix: 1
Logo de Coastal Cottages of Pembrokeshire

Réponse de Coastal Cottages of Pembrokeshire

Thank you for taking the time to share your feedback. We are very sorry that aspects of the property did not meet your expectations. We were pleased that a member of our property management team could attend during your stay, and we have since contacted you directly regarding the concerns raised.

F
or clarity, the property description refers to enjoying a coffee on the bench at the front of the cottage, rather than stating that there is a beach directly in front.

Please be assured, your comments have been taken seriously and passed to the owner and caretaker to ensure standards are maintained.

Noté 4 sur 5 étoiles

Lovely week in Wales, however a few issues with the property. I think the description of the secure garden should be changed, to get to the garden you need to come out of the house which isn’t secure to access the side gate. Sofas in the living room extremely uncomfortable, and not really adequate fir 4 adults, also you couldn’t close the living room doors due to the large rug. Bit more attention to detail on the cleaning needed.

Propreté: 3
Emplacement: 4
Qualité: 3
Rapport qualité / prix: 3
Noté 3 sur 5 étoiles

Minimalist decor and open plan layout. Outside access to driveway only, not garden. This was tricky with dogs. Kitchen equipped with lots of gadgets but crockery needs reviewing. Mattress in bed 2 is very soft and springy. Walk to Tenby South Beach takes about half an hour via village road and footpath adjacent to golf club. The garage sells groceries, very expensive, but cheapest fuel.

Propreté: 3
Emplacement: 2
Qualité: 3
Rapport qualité / prix: 3
Noté 3 sur 5 étoiles

Ravenhill cottage was clean internally and well equipped in the kitchen with everything needed for our stay. Curtains or a blind on the window in the living area would be beneficial. The rear garden was a very big disappointment. Very overgrown. Our 2 dogs got a tick each from the garden on the first day. Garden furniture was extremely dirty, we were unable to use the round table with umbrella at all. Very disappointed with the that. The front garden bench was also disgusting and we were unable to sit on it. The property needs some TLC. Windows were dirty and the porch was over run with ants. Pictures are available. Overall disappointed.

Propreté: 2
Emplacement: 4
Qualité: 3
Rapport qualité / prix: 3
Noté 4 sur 5 étoiles

Bungalow was very clean, didn't smell of dogs, but one toilet roll, no curtains to the front of the bungalow, nothing to stand on when showering, tea towels tiny, but worse of all the Paddock inn had closed down in May, so no fresh bread, or lovely meals,

Propreté: 5
Emplacement: 4
Qualité: 4
Rapport qualité / prix: 4
Noté 3 sur 5 étoiles

Located in a quite area of similar properties. Unfortunately the garden and its furniture badly needed attention and cleaning. Decking and table covered in green mould. No welcome pack or information for local area provided. Towels not put out ,so had to hunt down. Tea & coffee left but no milk or condiments. Bathroom was clean, but had recently been painted, but not cleaned off the toilet seat and towel rail. A spare toilet roll would have been appreciated. Although the bed was comfortable the bedding looked well used, but clean. The kitchen was well equipped but no washing up liquid. The lounge was comfortable but would have benefited by having curtains or blind at the bay window. On the whole the property could have been much better presented.

Propreté: 4
Emplacement: 5
Qualité: 4
Rapport qualité / prix: 4
Noté 4 sur 5 étoiles

Lovely bungalow in quiet area, in need of some TLC. Clean but outside area unkempt. Grassed area at the back needed cutting and weeding. Outside table also needed cleaning. Walk in to Tenby was further than we thought, but we got lots of steps in!

Propreté: 4
Emplacement: 4
Qualité: 4
Rapport qualité / prix: 4
Noté 4 sur 5 étoiles

Some issues with the heating and taps but overall very pleasant convenient place to stay with access to many other beaches from its location

Propreté: 5
Emplacement: 5
Qualité: 4
Rapport qualité / prix: 5
Noté 2 sur 5 étoiles

Not a cosy winter retreat, felt the location like being in a retirement cul de sac. Bathroom a bit cramped. An information pack would've been helpful. Disappointed.

Propreté: 4
Emplacement: 1
Qualité: 2
Rapport qualité / prix: 2
Noté 3 sur 5 étoiles

Property had no curtains or blinds in kitchen and lounge, blinded by the morning sun and no cover for nighttime. Bathroom has a very bad mould problem and needs to be addressed. Very comfortable stay though.

Propreté: 3
Emplacement: 5
Qualité: 3
Rapport qualité / prix: 3
Logo de Coastal Cottages of Pembrokeshire

Réponse de Coastal Cottages of Pembrokeshire

Thank you for taking the time to leave us a review. Please be assured we have passed your feedback onto the owners for their attention.

We hope aside from this you had a lovely time in Pembrokeshire.

Kind Regards, Tamzin

Noté 5 sur 5 étoiles

Very nice, very comfortable and easy access to all amenities.

Propreté: 5
Emplacement: 5
Qualité: 5
Rapport qualité / prix: 5
Noté 4 sur 5 étoiles

Everything very good apart from no curtains in the lounge. Not very convenient with builders working on the house opposite

Propreté: 5
Emplacement: 4
Qualité: 4
Rapport qualité / prix: 5
Noté 3 sur 5 étoiles

Ravenhill was adequate but quite basic accommodation. The beds were comfortable and the place was clean but no extras provided. A teabag or coffee at least would have been appreciated. Very handy location for walking into Tenby 1 and a half miles across a golf course and railway line. There's a pub at the bottom of the road and Nisa shop at nearby Kiln Park petrol station.

Propreté: 4
Emplacement: 4
Qualité: 2
Rapport qualité / prix: 2
Noté 5 sur 5 étoiles

Cottage was perfect for our needs

Propreté: 5
Emplacement: 5
Qualité: 5
Rapport qualité / prix: 5