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2,6

Bas

TrustScore 2.5 sur 5

5 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

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Noté 1 sur 5 étoiles

4 adults and 1 soon to be 3 year old

4 adults and 1 soon to be 3 year old.
What there was of the food was cold or awful or almost non existent.
Never will I go there again.
Salad brown
Child’s food cold
3 finger size bits of steak in baguette
Loads of pickle and hardly any cheese in a sandwich.
No one bothered to ask if everything was okay. MIT was for a birthday so didn’t want to make our experience worse by complaining.

24 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Exceptional Service at Cobblestone Estates Agency with Joanne Holt

A service that combines proficiency with a personalised touch can transform a taxing process into a delightful journey. My experience with Cobblestone Estates Agency, particularly with the astute Joanne Holt, epitomises this ideal.

When I began my property journey, Cobblestone Estates Agency was a stellar company with professionalism, market knowledge, and outstanding customer support. My experience reached new heights thanks to Joanne Holt, whose expertise and dedication stood out.

From our initial contact, it became abundantly clear that Cobblestone harnesses not only a team of seasoned professionals but also embodies a culture of impeccable customer service. They grasp the intricacies of the real estate market and possess a veritable trove of knowledge, which they generously share to guide clients through the buying or selling process.

Joanne went above and beyond in every interaction, ensuring that all my inquiries were addressed with the utmost attention to detail and a personal touch that made me feel valued. Her responsiveness and willingness to go the extra mile have significantly streamlined the process, making what could be a stressful transition into a seamless and pleasant experience.

Joanne Holt, my point of contact, was a beacon of support and expertise. She illuminated each step with clear and concise advice, always seeming to preempt my concerns. Her proficiency shone brightly as she navigated the complexities of property transactions with finesse and a keen sense of timing. There was an undeniable assurance that came with every piece of advice, every market analysis, and every strategic recommendation, solidifying my confidence in their services.

The dedication Joanne brought to our interactions was nothing short of spectacular. There was never a moment when my questions lingered without an answer, or my emails were not replied to promptly. Even beyond expectation, her willingness to engage in discussions at every necessary turn made it evident that she wasn't merely performing a duty but was invested in the satisfaction and comfort of her clients.

Her exemplary service reflected the broader ethos of the Cobblestone team, a symphony of proficiency and client-centred service where the client's welfare genuinely sits at the nucleus of their operation. Whether dispelling doubts with facts or easing anxieties with support, Cobblestone underscores that a client's peace of mind is their success.

The deference and personal attention offered by Joanne transformed our professional relationship into one with a human touch. This personal investment in the success of her clients separates Joanne from her peers. It amplifies the distinction of Cobblestone Estates Agency in an industry often depersonalised by transactions and figures.

Whether she provided timely updates, offered valuable advice, or was available to chat when I needed reassurance, Joanne's client-focused approach was both refreshing and inspiring. She embodies the ethos of Cobblestone Estates Agency, a business that puts its clients' best interests at the heart of everything it does.

This review serves as a testament to their competency and integrity and my genuine recommendation for Cobblestone Estates Agency to anyone embarking on a property venture. Joanne Holt, in particular, ensures a partnership of incomparable value, where you gain the understanding of expectations and the dedicated support of someone who treats your aspirations as their own.

The words 'thank you' seem too modest to encapsulate my gratitude to Joanne and the Cobblestone Estates.

I wholeheartedly recommend Cobblestone Estates Agency to anyone looking for top-notch real estate services. If you have the opportunity to work with Joanne Holt, rest assured you are in the most capable and caring hands. Thank you, Joanne and the Cobblestone team, for setting such a high standard in the industry!

11 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

Over-promised and under-delivered

Estate Agents are held in low public esteem for a reason

- Marketing of my property was lacklustre, with numerous cancellations and false dawns; I ended up finding the Buyer myself

- Any notion that the agent would keep me informed or maintain regular contact was rapidly dispelled, and with very few exceptions it was I who had to keep calling Cobblestone for updates on progress

- Indeed, critical information that the chain had collapsed was withheld from me and my solicitors (and this has been confirmed by the solicitor); the agent sought to negotiate with my solicitors on behalf of the Buyer and contrary to my own interests; when I resisted this, my own integrity was called into question; and when it finally came to completion, the agent appeared entirely clueless about handover arrangements, and I have not heard from them since to ask how things went on the day.

- I am not entirely sure what I just paid Cobblestone £7,500 for, but it certainly wasn't value for money. In fairness, they are probably no worse than any other firm, but neither are they in any way better. Frankly, Purplebricks would probably have been a better option.

21 décembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Helped to save my sale after 4 missed completion dates

Andy and Joey at Cobblestones Gillingham have been absolutely crucial to the completion of a very difficult sale. I came to Cobblestones in November of last year looking to sell my flat that I had purchased with an ex partner. I desperately needed to move it on but Covid and various problems with solicitors meant that I missed my completion date 4 times. Having come to completion so many times and having it all fall through was incredibly stressful but Andy went above and beyond to chase and push the sale. They were always around to take calls, to answer emails and when I was finding the stress too much they were there to take over completely to save me more mental distress. Having them on side to help push this through has really saved the sale and I do think that without their intervention we would still be sitting here waiting to complete in another 7 months time. Friendly, approachable and knowledgeable staff always happy to help and answer questions even if they're a bit outside of their remit. Somewhere to sound off to and bounce ideas off. Couldn't recommend them enough.

29 juin 2021
Avis spontané

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