Every step of the process was 1st Class. Spoke with product adviser & their input was genuinely very informative. I was advised to go for a cheaper option based on my requirements. Arrived within 24 h... Voir plus
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Lisez les avis des autres
Really pleased with the service. Ordered a Cobra mower early Monday evening with next-day delivery, received confirmation straight away and it was dispatched the following day and delivered on Wedne... Voir plus
I ordered the Cobra IG20si generator online and it arrived the following day, free of charge. The CobraGarden website also provided with a local service agent. Great service. The generator is a good... Voir plus
Wood chipper solidly built and works well. Can block at blades if overloaded then drive belt starts to smoke. Takes a few minutes to unblock. An easier access to the blades would be useful in the des... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Cobra Garden Machinery was launched in 2013 and is supported by the Henton & Chattell Ltd Group, giving Cobra Garden the benefit of over 85 years experience.
Coordonnées de contact
London Road, NG2 3HW, Nottingham, Royaume-Uni
- jdm@hentonandchattell.co.uk
- www.cobragarden.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 15 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
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Absolutely terrible service - buy elsewhere
Absolutely terrible service having bought a garden tractor ride on mower.
After purchase, no communication; no email tracking; no advance notice of delivery.
Just turned up and left on my open drive a random 10 days later and I wasn't home and had to rush back. The mower was then left fully wrapped on a height of two pallets which had to then be sawn off around the wheels so as to get the vehicle out and taken to the garden, which had I been given notice would have advised for delivery.
After phoning my concern, I was told it was standard practice to dump it fully wrapped on a pallet and you can sort it out yourself. In fact, one of the advisors seemed decidedly uninterested and she told me she wasn't feeling well and didn't feel like being there that day. So that's great.
Nearly £3K and no customer service at all.
I highly advise finding a company who delivers with care and responsibility when investing in such equipment. Definitely not this one.
Immediate processing of order and quick…
Immediate processing of order and quick efficient despatch and delivery
Very pleased with this mower
Very pleased with this mower. Good control and solid build. Still early days.
Great performance, but poor longevity
I purchased the Cobra MX4140V four years ago, and while it has performed excellently, I’ve now hit a major hurdle. The battery has now failed, and a replacement costs nearly 50% of the mower's original price. Economically, this isn't a sustainable long-term investment; for the price of a new battery, I could buy a brand-new corded or petrol mower. Given that my last mower lasted 20 years, a 4-year lifespan for a key component makes this hard to recommend.
Quick and easy
Quick delivery. Easy to set-up - the videos were very helpful. It is cutting well also.
Cobra ride on mower cover.
I purchased a ride on mower cover which arrived within 48 hours and is a good tailored fit. A fault free experience.
I purchased a Cobra MX460S40V battery…
I purchased a Cobra MX460S40V battery mower on 28 Aug 2023. It has been lightly used, and the battery and
charger have been kept in dry condition in my home.
It is now failing to function. My last mower was a Honda
which I purchased in 1982 and has lasted for over 40 yrs.
There does not seem much point in trying to get the cobra repaired!
Seamless transaction and delivery
Seamless transaction and delivery. Instruction sheet could challenge you if your not mechanically minded.
Excellent grass cutter tool
Good quality battery powered tools. Lightweight and easy to handle.
Staff very knowledgeable with a…
Staff very knowledgeable with a friendly approach. Goods arrived as promised. Overall, excellent customer service.
Bought this lawn mower after reading…
Bought this lawn mower after reading reviews, watching Clio’s and some one recommended it too, I’m not disappointed what an excellent lawnmower easy to assemble, easy to use and great finish and the lines it leaves due to it rear rolled is unreal.
Overall satisfied
I have used the mower 5 times.
1. Not having to have a lead is great.
2. There is more than enough battery power to mow my 30 sq ft back lawn & the much smaller front lawn twice.
3. Charging & inserting / removing the battery is simple.
4. The grass collector is quite capaciously, not requiring changing during a normal mowing.
5. The mower is quite quiet.
6. I find the handle folding ‘system’ to be less than perfect, but workable all the same.
7. I can only get the mower on the highest height setting by lying the mower on its side.
8. Contrary to what I thought from online research the mower is made in the PRC.
Excellent product
Excellent product, delivered with oil and the necessary tools to set it up
Pleased with my purchase
Pleased with my purchase. I went off recommendation from my son. The only thing I am disappointed with is the weight of the machine. I used to have a Viking mower which was a lot lighter.
Good experience
Easy to assemble and very happy with the quality of the mower. Also very responsive customer service
You had what I was looking for
You had what I was looking for, a narrow tiller. it was at a reasonable price. and delivery was as stated. Have used the machine and it does the job. So far very pleased. Terry.
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