Comfy Living Avis 

I would leave zero stars if possible.
A complete waste of time, I ordered a bed, they said that it would be delivered on a set day and that I would receive a time slot the day before, after four completely ignored messages and me taking the day off work I realised it wasn’t coming. Avoid at all cost.

They deliberately let you wait for hours and hours for delivery slots and never turn up. They have complete disregard for people’s times. Poor communication. Not a single apology. I’ve waited in for almost two full days. Was told it will be 5-6pm tonight. 5.40pm and they’ve just blocked me after enquiring for the 20th time if it’s actually arriving. Not sure why they don’t just tell people. The bed is poor quality. Avoid and do not use this company!

Waited in all day on a Saturday to not turn up even though I was given a delivery slot, they ignored my messages and texts and blocked me! Terrible company I dread to think what there after service is like if there was a manufacturers fault 😳 reply to your comment......you know fine well you have an order in my name, i have all the messages i sent you!

In reply to comfy living reply. I DID order the mattress. I paid the extra to have the whole package so I actually am correct in the review I left!!!!!!!

What a load of rubbish. overcharged on delivery no help whatsoever, wanted me to go back to Studio, who after 5 hours managed to let me know this is the price they were charged, so contact suppliers. If I see this company will back away from buying from them

I am updating as CL don't think it should be about them, well it was your customer service I was reviewing. I did get satisfaction by calling YOUR deliver company however. Chair brilliant

Only received half the parcel, no communication whatsoever and now stuck with half of 1 bed and half of another, cant put together as missing the other half of the 2 beds? Make sense

Unfortunately cannot put zero star. Terrible service, delivery 3 hours late, driver with a couldn't care less attitude when asked why late. Ordered through the range who were also less than helpful. If you have nothing to do all day to sit in and wait for delivery, then order through this company. Never again!!

I purchased a table and chairs from this company through Wilko. Not only was it very poor quality, the item arrived damaged and scratched. As an OAP I had help to assemble the item so rather than bringing them back to dissemble it, I have bought some grey paint to cover the scratches. I tried to report this on customer service to Wilko but the web would not let me without asking for a replacement which was more trouble than going out to buy paint !
Comfy Living 4 seater dining set grey -0663186
Ordered through Wilko and sent directly from supplier

My thoughts and prayers are with everyone that works for this God forsaken company.
And even more so with anyone foolish enough to purchase anything from them directly or indirectly.
Shame on you Un-Comfiliving, shame on you.

They're just empty words from you. I have no desire to continue communicating with an empty soul.

Good luck though, I'm still praying for you..

I'm sorry but I'm not communicating with you any further as I don't like your tone.

Order a bed through comfy living via studio. Still yet to receive product. No contact details available on website or app for studio. Doesn't recognize password despite numerous resets. Have attempted to download evri app to track order, no tracking order on email confirmation. Have tried to find a customer service contact or email and no where on app provides this information. I have been charged for said item, and still not received. Absolutely appalling.

Great product/great customer service. Highly recommend products from this company.

The two seater sofa bed was not suitable when assembled. There was only 1 poor photo on the Onbuy website. So it was very difficult to check out.
When I explained during refund procedure that it wasn't suitable.
I had a reply that said. Because you don't want the item, a charge of £30 applies and this will be deducted from your refund.
Be very careful and make sure you get decent photos before buying from this company. They also sell on Amazon.

The range.. bought a 3 piece rattan bistro set.
It arrived couldnt build as parts were wrong. They sent a replament part which is also wrong.
Avoid this company you will spend weeks going round in circles with NO resolution after 30 emails.
You are not buying from the range its comfy living.
0 stars

If could give them a 0 I would horrible people and crap products stay well away from them

I have just received 3ft nicole linen fabric ottoman bed that I ordered 3rd party through wilko, not only is it absolutely filthy it has no instruction manual to even build it. Guess my 8 year old is sleeping in my bed for the next few days since her old one has been disposed of.

Poor service and delivery never turned up wasted my 2 days for it waiting, received email giving me time frame and saying that item is delivered but when I call them they said it will take few more days and finally received after 2 weeks. Never again

I have been waiting for my bedframe for over a week now! Delivery is never in the estimated time and they never ring to let you know they are outside even though i left a delivery note saying my doorbell does not work. I even emailed xdp to let them know that one delivery was attempted at 2am in the morning which was a good 12 hours after the expected delivery time. Supposedly comfy living do not allow items to be left in safe places and i work everyday so im expecting i will never get my bedframe. By the time they update you on the fact they tried to drop the item through email or the app its a good hour later it makes no sense. Ring my phone and let me know you are outside! Comfy living need to change their delivery company they are not professional at all.

I ordered a 4 piece rattan outdoor furniture set with free cover on 24th April from studio. It was to come from comfy living and they charged 35 pound delivery. The order said may come in two packs. On 1st May I recieved the cover and that was all. I waited. Then studio billed me. I said I hadn't got the furniture yet, then the fun began NOT!!! I have been passed through studio,comfy living and fed ex all to no avail.the proof of delivery was the cover, not furniture. I have no furniture ,debt I don't think I should pay,
Anyone thinking of using these DO NOT!!! Still ongoing now 18th june2024

Where do I even start. I'm still waiting on delivery and updates at this time!!! I've had numerous calls, numerous failed delivery dates and no one wants to accept ownership. Now catching up on these reviews it seems the company take no action or change to make improvements. I'm also now considering if I want the delivery resolved or I should just cancel, it appears once the furniture turns up it's poor anyway. Honestly.. I've never dealt with a company like this. Absolutely outrageous!!

AVOID!!! Product never arrived and no correspondence, no refund!!