I had an enquiry regarding my Commsave account, and I was really impressed with the service I received. My query was dealt with incredibly quickly, and everything was explained clearly and profession... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I’ve always had a great experience with Comsave. Whenever I’ve needed them, I’ve been helped straight away with no hassle, and the staff are always professional and understanding. Life happens,... Voir plus
L'entreprise a répondu
The customer service person Sam was very clearly spoken and dealt with my wuery very quickly. She empathised with my concern and explained what has occurred. She remedied the problem immediately as sh... Voir plus
L'entreprise a répondu
Brilliant service with brilliant staff. So easy to manage, either to arrange a loan or check savings. Enquiries are answered very quickly with concise responses. Would recommend to any qualifying pers... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We are a credit union which means we're a not for profit financial co-operative owned and controlled by its members. We offer an easy way to save, and a better way to borrow. So what’s the catch? – There is no catch! Just simple access to savings & loans direct from your pay.
Coordonnées de contact
2 Summerhouse Road, NN3 6BJ, Northampton, Royaume-Uni
- 0303 0402 660
- hello@commsave.co.uk
- www.commsave.co.uk
4,8
Excellent
4 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 91 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Called for an information and speaking…
Called for an information and speaking to Nas was very easy and helpful. Thank you
28 juillet 2026
Avis spontané
Timeline- very quick response.
Timeline- very quick response.
Notified when action was taken. Great customer service
27 juin 2026
Avis spontané
Réponse de Commsave Credit Union
HI Fassi,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
that your query was dealt with swiftly.
Thank you again for such a lovely review.
Many thanks,
Commsave
They hanged up the phone
They hanged up the phone, didnt even try to call back. And the problem i am having its still not solved. Thank you
24 juillet 2026
Avis spontané
Very trustworthy
I had an enquiry regarding my Commsave account, and I was really impressed with the service I received. My query was dealt with incredibly quickly, and everything was explained clearly and professionally. The team were friendly, efficient, and made the whole process straightforward. It’s refreshing to receive such excellent customer service. Thank you, Commsave, for your prompt help—I would definitely recommend your service.
21 juillet 2026
Avis spontané
Réponse de Commsave Credit Union
Good Morning,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
that your enquiry was dealt with promptly with clear explanations friendly and efficient team making the process straight forward for you.
Thank you again for such a lovely review.
Many thanks,
Commsave
I had an unexpected bill car break down…
I had an unexpected bill car break down it has left me in dire financial difficulties I asked for a one off emergency payment from my savings however was refused I pleaded with them to reconsider and was asked to send proof of the debt so I forwarded the invoice I have been a member of comsave for several years my payments come straight out of my wage slip my original loan is nearly paid off and yet refused again I have had to live off pasta not a very caring institution at all can't wait to pay the loan off and leave
17 juillet 2026
Avis spontané
Réponse de Commsave Credit Union
Hi Richard,
Thank you for taking the time to leave your review
We understand that you are experiencing a difficult situation and have carefully considered your request. However, we are unable to approve the withdrawal at this time.
Under the terms of your loan agreement, you are required to maintain savings of at least one-third of your outstanding loan balance as security for the loan.
As your current savings are within this required level, they cannot be withdrawn.
Should your savings exceed the required amount in the future, any funds above this level may become available for withdrawal.
We appreciate that this may not be the outcome you were hoping for and thank you for providing the additional information and supporting documentation for us to consider.
Many thanks,
Commsave
Commsave are great !!
22 juillet 2026
Avis spontané
Réponse de Commsave Credit Union
Good Morning,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
that Commsave are great.
Thank you again for such a lovely review.
Many thanks,
Commsave
Swift and clear response
22 juillet 2026
Avis spontané
Réponse de Commsave Credit Union
Hi Ugochukwu,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
Swift and clear response
Thank you again for such a lovely review.
Many thanks,
Commsave
They were very helpful and got what I…
They were very helpful and got what I wanted as well happy days
21 juillet 2026
Avis spontané
Réponse de Commsave Credit Union
HiHelen,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be that we were very helpful and provided what you required as well.
Thank you again for such a lovely review.
Many thanks,
Commsave
Timely response is excellent service…
Timely response is excellent service always.
20 juillet 2026
Avis spontané
Réponse de Commsave Credit Union
Hi Sesedzai,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be a timely response from Commsave & excellent service as always.
Thank you again for such a lovely review.
Many thanks,
Commsave
Commsave educates doshi learn been…
Commsave educates doshi learn been fantastic helping me
16 juillet 2026
Avis spontané
Réponse de Commsave Credit Union
Hi Billy,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
That commsave educates doshi has help you learn and that this has been a fantastic help towards your learning.
Thank you again for such a lovely review.
Many thanks,
Commsave
Customer service excellent!
15 juillet 2026
Avis spontané
Réponse de Commsave Credit Union
Hi Brandon,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
That the customer service is excellent!
Thank you again for such a lovely review.
Many thanks,
Commsave
Brilliant saving scheme
Brilliant saving scheme, the communication is also brilliant. Recommended if you want to do some saving.
14 juillet 2026
Avis spontané
Réponse de Commsave Credit Union
Hi Mark,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
A brilliant saving scheme, with communication so brilliant. Recommended if you want to do some saving.
Thank you again for such a lovely review.
Many thanks,
Commsave
The process of consolidating my high…
The process of consolidating my high interest loans into one manageable payment was made easy by the team
Quick communication and updates kept me informed
Their phone manner was professional
Definitely a credit to their union
Simon
10 juillet 2026
Avis spontané
Réponse de Commsave Credit Union
Hi Simon,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
that the process of consolidating your payments into a manageable sum was made easy for you.
With quick communication with updates keeping you informed
Thank you again for such a lovely review.
Many thanks,
Commsave
All round outstanding
All round outstanding. Very quick at getting back in touch. Always there if you need help with any enquiries etc. would recommend to friends and family
13 juillet 2026
Avis spontané
Réponse de Commsave Credit Union
Hi Clare,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
Outstanding service and quick to get back to you with a reply to your enquiries that you for the recommendation.
Thank you again for such a lovely review.
Many thanks,
Commsave
The customer service person Sam was…
The customer service person Sam was very clearly spoken and dealt with my wuery very quickly. She empathised with my concern and explained what has occurred. She remedied the problem immediately as she had advised.
10 juillet 2026
Avis spontané
Réponse de Commsave Credit Union
Hi Catherine,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
that the customer service member that you had spoken with was clearly spoken empathetic and dealt with your enquiry we will pass on you great feedback.
Thank you again for such a lovely review.
Many thanks,
Commsave
Really helpful staff
Really helpful staff, they listen to your needs and give you the best advice/help possible. Excellent all round..
10 juillet 2026
Avis spontané
Réponse de Commsave Credit Union
Hi Andy,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
really helpful staff that listen and offer advice and help.
Thank you again for such a lovely review.
Many thanks,
Commsave
prompt responses
7 juillet 2026
Avis spontané
Réponse de Commsave Credit Union
Hi Augustine,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
very prompt responses.
Thank you again for such a lovely review.
Many thanks,
Commsave
They’re always so quick to reply I’ve…
They’re always so quick to reply I’ve been having such a hard time i expressed that to them and they listened which is all I asked for
10 juillet 2026
Avis spontané
Réponse de Commsave Credit Union
Hi Becky,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
quick replies to messages and operatives that listen to your needs.
Thank you again for such a lovely review.
Many thanks,
Commsave
Excellent Service
Excellent Service, very helpful friendly staff. Highly recommended! Five stars!!*****
9 juillet 2026
Avis spontané
Réponse de Commsave Credit Union
Good Morning,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
Excellent Service, very helpful friendly staff & that you would highly recommended
Thank you again for such a lovely review.
Many thanks,
Commsave
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