I had an enquiry regarding my Commsave account, and I was really impressed with the service I received. My query was dealt with incredibly quickly, and everything was explained clearly and profession... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Commsave are really quick to respond to queries and sort things out. This is much appreciated especially as I worry about everything! Excellent customer service.
I’ve always had a great experience with Comsave. Whenever I’ve needed them, I’ve been helped straight away with no hassle, and the staff are always professional and understanding. Life happens,... Voir plus
L'entreprise a répondu
The customer service person Sam was very clearly spoken and dealt with my wuery very quickly. She empathised with my concern and explained what has occurred. She remedied the problem immediately as sh... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We are a credit union which means we're a not for profit financial co-operative owned and controlled by its members. We offer an easy way to save, and a better way to borrow. So what’s the catch? – There is no catch! Just simple access to savings & loans direct from your pay.
Coordonnées de contact
2 Summerhouse Road, NN3 6BJ, Northampton, Royaume-Uni
- 0303 0402 660
- hello@commsave.co.uk
- www.commsave.co.uk
4,8
Excellent
4 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 91 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Quick to answer any queries
Easy online access. Quick to deal with any queries
26 juin 2026
Avis spontané
Réponse de Commsave Credit Union
Hi Sandra,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be Easy online access for your account.
Quick to deal with any queries when needed.
Thank you again for such a lovely review.
Many thanks,
Commsave
Communication is slow
Communication is slow, trying to close my account which should be easy but alas took longer than 8 hours to send through the form -
As you can see from the reply they have not even read the feedback I have given, I am trying to close my account not take a loan........
26 juin 2026
Avis spontané
Réponse de Commsave Credit Union
Hi Mathew,
Thank you for your feedback, and we're sorry to hear about your disappointment. We understand that the form to close your account has now been sent to you & the account is now closed.
Thank you again for taking the time to share your experience — your feedback helps us improve.
Many thanks, Commsave
0303 0402 660
Hello@commsave.co.uk
Just really a good company.
Just really a good company.
E mailed them ref a query and it was answered within 2 hours.
Very pleased with the loan facilities.
25 juin 2026
Avis spontané
Réponse de Commsave Credit Union
Hi Keith,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be you find ourselves to be a really good company with queries answered in a efficient manor.
Thank you again for such a lovely review.
Many thanks,
Commsave
Commsave were very helpful as usual
Commsave were very helpful as usual. From requesting loan to it being paid was less than 48 hrs. Very efficient.
25 juin 2026
Avis spontané
Réponse de Commsave Credit Union
Hi Alan,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be that Commsave were very helpful as usual.
From requesting your loan and the monies in your account quickly
Thank you again for such a lovely review.
Many thanks,
Commsave
Réponse de Commsave Credit Union
Hi Naveed,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be Very cooperative and quick response to your queries.
Thank you again for such a lovely review.
Many thanks,
Commsave
Commsave are an asset to Northampton
Commsave are an asset to Northampton. The staff are always prompt and friendly and always act in a professional manner. Questions get answered quickly and in detail, making it easy to understand what needs to be done. I highly recommend them.
23 juin 2026
Avis spontané
Réponse de Commsave Credit Union
Hi Robert,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be a asset with prompt friendly professional staff.
Thank you again for such a lovely review.
Many thanks,
Commsave
Excellent organisation
I have used Commsave service over many years. I have found them to be efficient, communication is excellent and they are very responsive. I would have no hesitation in recommending their services.
23 juin 2026
Avis spontané
Réponse de Commsave Credit Union
Hi Patricia,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be that you have been with Commsave for many years, Very efficient with communication and also very responsive.
Thank you again for such a lovely review.
Many thanks,
Commsave
Contact back was quite quick and my…
Contact back was quite quick and my inquiry was sorted
22 juin 2026
Avis spontané
Réponse de Commsave Credit Union
Hi Karen,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be Contact back was quick and your inquiry was sorted promptly.
Thank you again for such a lovely review.
Many thanks,
Commsave
Very quick response to my query as…
Very quick response to my query as always. Fantastic people to deal with, so happy I'm part of Commsave.
18 juin 2026
Avis spontané
Réponse de Commsave Credit Union
Hi Mark,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave and we appreciate that you recent experience was a quick response to your query with fantastic staff leading you to be happy to be a part of the Commsave family.
Thank you again for such a lovely review.
Many thanks,
Commsave
I had an issue that was quite important…
I had an issue that was quite important to me. It was not straightforward. Once I had explained the situation to a member of staff at Commsave, they ensured that my request had a satisfactory outcome. They could have handed it on to another member of staff, but they took control and kept me informed from start to finish. The outcome was myself being very satisfied!
Thank you!
17 juin 2026
Avis spontané
Réponse de Commsave Credit Union
Hi David,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be when any issues are not straight forward we always ensure a good outcome for the member.
we are glad that you are satisfied with the outcome
Thank you again for such a lovely review.
Many thanks,
Commsave
I’ve always had a great experience with…
I’ve always had a great experience with Comsave. Whenever I’ve needed them, I’ve been helped straight away with no hassle, and the staff are always professional and understanding.
Life happens, and having this option for emergency support has genuinely made a difference. The repayments are manageable, and if I ever need extra help with them, the team is supportive and never makes me feel pressured or pushed into anything.
I’ve never felt judged or coerced — just helped. Highly recommend.
17 juin 2026
Avis spontané
Réponse de Commsave Credit Union
Hi Suzanne,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be such a great experience with Commsave whenever you have needed us, professional understanding and great emergency support when needed.
Thank you again for such a lovely review.
Many thanks,
Commsave
Réponse de Commsave Credit Union
Hi Marian,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be that you would recommend Commsave.
Thank you again for such a lovely review.
Many thanks,
Commsave
Réponse de Commsave Credit Union
Hi Daniel,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be Very helpful every time
Thank you again for such a lovely review.
Many thanks,
Commsave
Very easy to apply
Very easy to apply. Very fast decision.
Would recommend to anyone.
12 juin 2026
Avis spontané
Réponse de Commsave Credit Union
Hi Carl,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be Very easy to apply with fast decisions
Thank you again for such a lovely review.
Many thanks,
Commsave
customer service is exceptional
I had an issue when work mixed up my pay date. I contacted commsave and they were very helpful. Great customer service
12 juin 2026
Avis spontané
Réponse de Commsave Credit Union
Hi Michelle,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
helpful and provided a resolution to your issue with regards to your pay date.
Thank you again for such a lovely review.
Many thanks,
Commsave
No stars don't care about customers…
No stars don't care about customers rude
Waiting time too long and slow
11 juin 2026
Avis spontané
My loan application a was superb
My loan application a was superb. No hassle. It was dealt within unbelievable record time. I am happy.
9 juin 2026
Avis spontané
Réponse de Commsave Credit Union
Hi Kayode,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
that your loan application was fast with no hassle and record time.
Thank you again for such a lovely review.
Many thanks,
Commsave
Réponse de Commsave Credit Union
Hi Erica,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
such very good service we always aim to provide the best service to all members.
Thank you again for such a lovely review.
Many thanks,
Commsave
Service used to be quicker
Service used to be quicker. Seems to get longer to wait each time for a decision.
Only down side of the current service
9 juin 2026
Avis spontané
Réponse de Commsave Credit Union
Hi Suzanne,
Thank you for your feedback, and we're sorry to hear about your disappointment. We understand how frustrating it can be to wait for a decision.
At Commsave, we assess each loan application individually, taking into account a range of factors including affordability and current financial circumstances this can sometimes take longer that usual for decisions.
While we aim to support members wherever possible, we also have a responsibility to ensure that any lending is sustainable and in the member’s best interest.
Thank you again for taking the time to share your experience — your feedback helps us improve.
Many thanks, Commsave
0303 0402 660
Hello@commsave.co.uk
5 star company
One best partnerships and product and services to ever use. Not only was the process very smooth the interest rates are so reasonable. 5 star all round
9 juin 2026
Avis spontané
Réponse de Commsave Credit Union
Hi Jacob,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
One of the best partnership and products with smooth processes & reasonable interest rates.
Thank you again for such a lovely review.
Many thanks,
Commsave
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