I had an enquiry regarding my Commsave account, and I was really impressed with the service I received. My query was dealt with incredibly quickly, and everything was explained clearly and profession... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Commsave are really quick to respond to queries and sort things out. This is much appreciated especially as I worry about everything! Excellent customer service.
I’ve always had a great experience with Comsave. Whenever I’ve needed them, I’ve been helped straight away with no hassle, and the staff are always professional and understanding. Life happens,... Voir plus
L'entreprise a répondu
The customer service person Sam was very clearly spoken and dealt with my wuery very quickly. She empathised with my concern and explained what has occurred. She remedied the problem immediately as sh... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We are a credit union which means we're a not for profit financial co-operative owned and controlled by its members. We offer an easy way to save, and a better way to borrow. So what’s the catch? – There is no catch! Just simple access to savings & loans direct from your pay.
Coordonnées de contact
2 Summerhouse Road, NN3 6BJ, Northampton, Royaume-Uni
- 0303 0402 660
- hello@commsave.co.uk
- www.commsave.co.uk
4,8
Excellent
4 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 91 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Direct debits into your account now…
Direct debits into your account now take three days to clear , it used to be one day . This is clearly a backward step, every one else is moving forward by making transfers quicker. Not Commsave.
22 avril 2026
Avis spontané
Réponse de Commsave Credit Union
Hi Kevin,
Thank you for taking the time to leave your 3* review
We would like to confirm that the current three-day processing time for our Direct Debit process is under review.
This decision has been made due to existing issues in our existing processing times.
We apologise for any inconvenience this may cause and would like to reassure you that the situation is being continually reviewed.
Thank you again for your review
Kindest regards
Commsave
Always here to help
Always here to help. And takes all my payments directly out of salary before I even see my pay. I think this is an amazing way to save
29 avril 2026
Avis spontané
Réponse de Commsave Credit Union
Hi Matthew,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be that we are always on hand to help, and it is an amazing way to save.
Thank you again for such a lovely review.
Many thanks,
Commsave
I found out about Commsave through my…
I found out about Commsave through my place of work, and after visiting their website, I am now starting to save every month directly from my salary; something I have never done before, and it means I won't miss it because it never hits my bank.
6 avril 2026
Avis spontané
Réponse de Commsave Credit Union
Hi Paul,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
that you found out about ourselves through your workplace, whilst saving every month a great way of saving.
Thank you again for such a lovely review.
Many thanks,
Commsave
Excellent service,flexible savings,fast…
Excellent service,flexible savings,fast decisions on small loans and option for payments to come straight out of weekly pay….five stars from me ⭐️ ⭐️ ⭐️⭐️⭐️👌
29 avril 2026
Avis spontané
Réponse de Commsave Credit Union
Hi Barry,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be Excellent service with flexible savings& fast loan decisions.
Thank you again for such a lovely review.
Many thanks,
Commsave
So happy with the savings account
So happy with the savings account - also able to put you into a prize draw each month adds to the appeal - very helpful people in the end of the telephone as a really easy App to use
29 avril 2026
Avis spontané
Réponse de Commsave Credit Union
Hi Sammy,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be happy with the Commsave savings account, with regular prizes each month & very helpfull.
Thank you again for such a lovely review.
Many thanks,
Commsave
Fast friendly service
Fast friendly service, helped identify the problem and fixed it swiftly.
28 avril 2026
Avis spontané
Réponse de Commsave Credit Union
Hi Mark,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be a fast & friendly service Commsave helped identify the problem and fixed it swiftly.
Thank you again for such a lovely review.
Many thanks,
Commsave
Réponse de Commsave Credit Union
Hi Matthew,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be Easy to communicate with, no hassle.
Thank you again for such a lovely review.
Many thanks,
Commsave
They are very helpful and easy to get…
They are very helpful and easy to get in touch with. They approved my loan with minimal fuss and have kept me up to date with any information I require.
28 avril 2026
Avis spontané
Réponse de Commsave Credit Union
Hi Liam,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
that we were very helpful and easy to contact.
we approve all loan as quickly and efficiently as we can.
Thank you again for such a lovely review.
Many thanks,
Commsave
Good place to save
It is so easy to save and withdraw. Instant access to my account. The staff are extremely helpful highly recommended.
28 avril 2026
Avis spontané
Réponse de Commsave Credit Union
Good Morning,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be That It was so easy to save and withdraw with ourselves.
Instant access to your account & the staff are extremely helpful highly recommended.
Thank you again for such a lovely review.
Many thanks,
Commsave
Great communication and helpful staff
Great communication and helpful staff
Good returns on my money
28 avril 2026
Avis spontané
Réponse de Commsave Credit Union
Hi Mandy,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be great communication and helpful staff and helpful staff.
Thank you again for such a lovely review.
Many thanks,
Commsave
My experience was made great because of…
My experience was made great because of the quick response from the team , special thanks to your member a lady I spoke to on the phone, she gave me the email to upload my documents, she has excellent customer care! The company is doing a good job in ensuring us that all our requests are responded and handled in fast and reliable manor that’s really great!
27 avril 2026
Avis spontané
Réponse de Commsave Credit Union
Good Morning,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be that you experience was great and with quick responses.
With excellent care for our members we always ensure that we are doing our very best we will pass on your lovely feedback.
Thank you again for such a lovely review.
Many thanks,
Commsave
it very easy to open and use and…
it very easy to open and use and feel safe with my money in it
28 avril 2026
Avis spontané
Réponse de Commsave Credit Union
Hi Robert,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be very easy to open accounts and use them leaving you to feel safe with your money.
Thank you again for such a lovely review.
Many thanks,
Commsave
Good company
Good company, staff are polite and friendly wasn't much hassle getting a loan either, would definitely recommend. 5* from me. Keep it up keep it simple.
27 avril 2026
Avis spontané
Réponse de Commsave Credit Union
Hi Adam,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be Good company and polite staff and no hassle getting a loan 5 star.
Thank you again for such a lovely review.
Many thanks,
Commsave
I have been a member of Commsave cu for…
I have been a member of Commsave cu for more than 3 years & found their service to be very responsive. I save on a monthly basis & receive a good interest rate in return. Would definitely recommend.
27 avril 2026
Avis spontané
Réponse de Commsave Credit Union
Hi Mrs Cooper,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be you have very responsive and that you have been a member for a few years and that you would recommend ourselves.
Thank you again for such a lovely review.
Many thanks,
Commsave
great company very friendly
27 avril 2026
Avis spontané
Réponse de Commsave Credit Union
Hi Tracey,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be great company very friendly people.
Thank you again for such a lovely review.
Many thanks,
Commsave
These guys are amazing
These guys are amazing. Despite my previous credit issues, they are the only ones who stepped up in my greatest time of need after they saw i was earning and able to repay and thus gave me 2 loan on separate occasion. I have repaid their faith by making on time payments everytime.
Would highly recommend
Thank you
24 avril 2026
Avis spontané
Réponse de Commsave Credit Union
Hi Simon,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be that you have found our service to be amazing we are so pleased that you have had a excellent experience and that you would highly recommend.
Thank you again for such a lovely review.
Many thanks,
Commsave
Fair lending and easy to understand…
Fair lending and easy to understand interest rates and repayment schedules. Response time is quick and customer experience is excellent. Highly recommend to anyone considering a loan .
21 novembre 2025
Avis spontané
Réponse de Commsave Credit Union
Hi Deborah,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be That fair lending is easy to understand and with quick response times and excellent customer service.
Thank you again for such a lovely review.
Many thanks,
Commsave
Really helped when I needed it the most.
24 avril 2026
Avis spontané
Réponse de Commsave Credit Union
Hi Michael,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be That we really helped you when you needed it the most.
Thank you again for such a lovely review.
Many thanks,
Commsave
Great service
Great service, really easy, quick and convenient. Would happily try for services again
1 avril 2026
Avis spontané
Réponse de Commsave Credit Union
Hi Mark,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be a great service and easy quick and convenient.
Thank you again for such a lovely review.
Many thanks,
Commsave
Very quick response ..proffesional…
Very quick response ..proffesional approach and very helpful
3 décembre 2025
Avis spontané
Réponse de Commsave Credit Union
Good Morning,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be A very quick response with a professional approach and very helpful.
Thank you again for such a lovely review.
Many thanks,
Commsave
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