Compare Parking Deals Avis 

As the rest of the reviews, we had an awful experience with this company and the company we booked through them too (Skylink parking.co.uk) We had been away for 1 week and in our return we find out they lost the key to our car on Saturday, the day we returned, (or whenever they "lost" it) so after waiting nearly 4 hours for them to find it, they suggested to take a taxi home and they will return the car as soon as they find the keys. We reluctantly did so after receiving a text confirming they'll pay for the taxi home. We had no other option really as we had a 2 year old and im 5 months pregnant. The taxi cost was £200, and they promised to pay the whole fare (believe it when I see it)
When we call first thing Sunday morning they had miraculously found the keys and promised the car will be delivered as soon as they find a driver. Afternoon came and the car was still not returned. During this time we had been calling to check on status as we didn't believe them. They then threatened to not return the car if we kept calling. They hang up the phone on us numerous times, laughed and shouted at us too.
They then promised the car will be delivered Monday morning. When we called Monday morning they gave us the fake name of Scott Murphy and promised...again... to return the car by the afternoon. At this point I called Compare Parking deals to see if they could help. He seemed really helpful and called the company while I was on the phone and told them to deliver the car as soon as possible etc etc...Skylink parking promised him they'll deliver the car by no later 9pm on Monday. We called at 6pm to check, company said "yes, someone is leaving at 7.30pm to get to us by 9.30pm latest".
When we called again at 8.45pm they said no one is free to take your car it will be tomorrow!!!!! At this point I called Compare Parking deals again and spoke to RAJ the person in the booking company that promised me that they will deliver the car today (Monday). He calls them again and again, finally gets hold of them to be told that they promise the car won't be delivered tonight...what a joke!!! I knew that already! Thanks for that help....not!!! RAJ keeps saying that they (Compare deals) are a reputable company and nothing to do with Skylink parking, which I have proof they're not.
So it's Monday night and they have had our car since Saturday, they've had the keys to it the whole time as they were misplaced, so they are holding our car there for no reason.
Please avoid, I wouldn't want anyone to go through the stress this is causing us, specially being pregnant. And also, as we can just travel down to Gatwick and ask for our car as they won't tell us where they are based. So absolutely certain they don't keep the cars in a safe place.
PLEASE AVOID!!!!

Parking deals Ltd are definitely the worst company I have ever had the misfortune to come across. I turned up at Gatwick having rung them 25 mins before my arrival and saw a family waiting. They had been there an hour and a half. This company only brings your car back when someone else is dropping theirs off. They block your number don't answer the phone are rude and they hang up on you. When I rang to collect my car I waited 95 minutes and when I was able to get through I was fobbed off with the car is in traffic and would be there in 5 mins. It's terrible avoid like the plague. There telephone numbers are 07707675611 / 03333394247
So please never use this company

Absolutely dreadful service. Very late to collect the car on drop off (we went to check in and then came back) and had to pay £11 parking ticket as a result. Told number of different stories/lies as to where driver was each time we called.

Same thing on our return, called them an hour before, half an hour before and every 5 mins after the 30 minutes ETA was up and again excuses. Totally unreliable: there’s a reason they’re cheaper than the rest and you get what you pay for. Will never use again. One star is too generous.

UPDATE: since writing the above we’ve discovered that they’ve had an accident in the car with damage caused to the front left wing of the car. Also a set of jump leads were left in the car. God knows what they’ve been doing with the car whilst we were away.

Do not use.
Trying to call but no answer, sent messages and no response.
Very pleased this is before my arrival and so I won’t have to hand my keys over to this company.

Do not use - we had to wait 20 for them
To meet us to pick the car up despite me ringing them 30 mins prior to our arrival and then 10 mins, when we arrived in Manchester I called them to advise we had landed was told to call back when in the car park had to then wait a further 15 minutes you also have to pay additional £12 to get in and out of the car park. The drivers don’t look the smartest just look like they’ve come out of a club. Next time I will be paying the extra to park at T1 car park.

DO NOT USE THIS COMPANY!! BE WARNED!! STILL GETTING PARKING TICKETS AFTER THEY USED MY CAR DOING AIRPORT RUNS !!

I wish zero stars was an option. I booked through Compare Parking Deals with a company called Air Park Up for Meet & Greet parking at Heathrow. I needed to get my electric car charged whilst it was there so that I could drive home. I confirmed the process with Compare Parking Deals, who told me just to phone the mobile number provided after booking. I phoned the number and was told to just tell the driver when he collected my car. When my car was collected I told the driver and he wrote it down that my car needed charging.
When my car was given back to me on the Friday evening it had 5 miles left on the battery! The driver would have known as when the battery gets this low it would have been flashing lots of warning lights. He was rude, clearly couldn't care less, and just chucked the keys at me and walked off.
I was stranded. I couldn't leave the car park as I couldn't risk breaking down on the road. I managed to effectively roll the car down 2 levels in the car park to the level that had chargers. I had to wait 2 hours for one to become available. It was a slow charge, so after an hour I had 30 miles available and I risked leaving the car park (after paying a fine for overstaying in the short stay car park). I found the closest fast charging point, which was in a dodgy pub car park in Slough where I had to sit whilst my car charged for over an hour until 1am on a Saturday morning. This was not a safe position for a lone female!!
I eventually got home at gone 3am - I should have been home by 11pm the night before.
A thoroughly traumatic experience.

What ever you do, do not trust this website or company: Enigma Parking Limited. The car was drained of petrol, they were an hour and a half late on arrival nd 30mins late on departure. The customer service, essentially they put the phone down on you and the car had empty sandwich boxes and crisp packets in there. They also stole an apple usb charger from the car that connects the phone to the sat nav. Terrible company. Next time I will spend a little more for the official Heathrow meet and greet.

After promising me a refund when I wrote to them after cancelling due to Covid I was delighted when they replied to say my money would be recredited in 5 working days. Unfortunately the money was not refunded and after that despite numerous emails they just never replied again. No refund and totally ignored…don’t use them terrible sevice

Terrible company. Despite calling ahead of time we had to wait at both ends of our journey - and for a full hour on the return. Car was left in disgusting state and covered in mud.

On the booking form, the company states: "The service provider takes the vehicle and they park at their own car park." THIS IS A LIE - the "car park" is a street close to Heathrow. We know this because we were able to track our car through the onboard GPS system. Interesting the cam located in the dash of the car had been turned up, so you could not see exactly where the car was - although its very clear on the car navigation APP - it states the street in accurate detail!!!!

When we returned to Heathrow our flight was delayed and when we called to explain the person on the call was not interested. Eventually one of us decided to go to the 4th level of short stay, rows R - S and there was the car - when the company were called we were informed that the key was on the back rear tyre of the car - WHAT THE !!!!

Also the car was return well before our flight was due - this meant paying a further charge when leaving the car park

I should have looked at the review ! DO NOT USE THIS COMPANY !!!
Call as they said 30 mins before we got to the airport, arrived and are driver was nowhere to be see - after 5 phone calls and 40 mins later a bloke turned up with no paperwork, he could not speak english ! Had to pay a further £8.10 in parking charges
On return we rang when we had our bags - car turned up after waiting for an hour - 42 miles added to my car in the parking process. A further £5 in parking charges
The driver did not even ask who we were.
Now i have found my usb charge and iPhone cable is missing - stolen !
ABSOLUTE SET OF COW BOYS !!!

Like everyone else here, avoid this company at all costs. They are scammers. As with other experiences, they wouldn't tell me the name of the company when I called them en route, didn't turn up for 40 mins after saying they were around the corner. The person who collected the car had not paperwork, looked really scruffy and unprofessional etc etc. I had to beg another parking company to take the car as I didn't have time to park it in the long stay car park and would have missed my flight by doing so. I just couldn't hand over my car keys to this random man as instinct told me I wouldn't have a car to come back to. Ended up paying twice so any saving potentially made by using this scam of a comparison site (they manage all the brands they promote from what I can see) was wiped out by having to buy elsewhere. I was fuming. They are rip-off merchants and should be barred from Heathrow.

This company and the other company they trade under/use Parking4You, is a scam, they meet you at the airport under the pretence that they are parking your car safely what they actually do is dump your car wherever they can, my car was dumped 12 miles away in a shopping centre carpark which cost me £36.40 in taxi fees to find where it was dumped
The Airport Police are looking into this as they are doing this at all airports, mine was Newcastle
Luckily the police got my keys back and my car was ok, however when I tried to contact the company, after several attempts to get a refund for the parking, £64.94 and the cost of the Taxi they became very rude and instead of sending to my PayPal account the taxi fee they refunded the parking fee in two separate payments, £36.40 so they can claim to have refunded it then a refund of £28.54 totalling £64.94 so it looks like they have refunded the parking but i am still out of pocket by £36.40
I was told by the hotel where the police had left the car keys that a number of the cars had either been damaged or not recovered.

Damaged our car.
We used Compare Parking Deals to book Meet & Greet parking, with a company called Mayfair Parking.
Our car was brand new, in perfect condition and only 600 miles on the clock when we left it with Mayfair Parking at the airport.
Upon return we could see that one of the wheels had been badly kerbed and was very damaged. The driver denied all knowledge and asked us to send photos to the company email for it to be sorted. Nobody has ever responded to our emails.
The reason I also hold Compare Parking Deals accountable as the agent is because they originally told us they would help seek a response via Mayfair Parking and then also decided to ignore us. We can't even get a refund to cover the cost of the repairs. Poor service from all parties.

Worst "parking company" i've ever used. Waited hours for pick-up and drop off and then came home to find a parking fine from Hillingdon Council for my vehicle being parked in a residential zone without displaying a permit. Can't get hold of them and Hillingdon have refused my appeal. DO NOT USE ENIGMA!!!!!

I cancelled my reservation over 3 weeks now and I still have not had my refund. My advice DON’T USE THIS COMPANY.

Used this website to arrange my meet and greet at Heathrow airport with fast parking. On my return from a long haul flight I had to wait over an hour for my car to arrive in the car park 😡😡. Telephone communication was very poor. I would never use this company again.

PSYCHOPATHS.

Waited 4+ hours to get my car back. I got to the point where i said look just keep the car and ill let the police deal with it after screaming on the phone from countless calls and messages. These guys are mental. They are operating a scam. DO NOT BOOK !!!

I’ve been waiting for more than 4 hours for my car to be dropped back of at the airport. I was one out of about 15 people waiting in the cold car park. Some cars have been taken to places that have been locked up and could t be accessed until the next day, other cars have been left in the car park from the beginning with the keys on the wheel - highly unprofessional! Even the Police was involved. IMPORTANT when booking car parking in Gatwick, go on the official Gatwick airport website and choose a car service from there!!!