Confetti Weddings Avis 

I bought a dress as a bridesmaid and another maid got the dress first to say it was a terrible design. The maid said that her dress was a special custom order but the dress still did not fit. I ordered a regular XL dress and tried to cancel due to the bad review but they ignored me and sent the dress any way. The dress came and it was awful. I took photographs and sent them to the email but not one person responded. I am now without a dress - out shipping money and frustrated. DO NOT THINK that this website is a good deal - unless your bridesmaids are all size zero then you can alter but if they are not thin like the models then avoid at all costs. If I could have the dress altered in the US - I would but the design is OFF. the breast area is a complete joke (wish i could post photographs). Suggestion to this company: invest in AMERICAN manikins and better patterns. Women don't have breasts at their neck area. I wear size 10 to 12 so I ordered XL and thought the dress would be larger so I could alter. I never thought it would be so small that I could not alter. To top off this frustration - the company ignored every single email. STEER CLEAR and go buy a dress in the US.

Absolutely amazing service and client support.

They made a very minor mistake and in one day I got the correct item and I got to keep the one that they sent without personalisation.

Highly recommended

Excellent value for money and turnaround time was efficient. The items I ordered (wooden place settings) are better than I anticipated - photos do not do them justice!

I gladly write this to say what fantastic service I have received the serviettes perfect. But I made a total misjudgment on the time to receive my delivery. I contacted them and received reply straight away and was told they would do their best to improve I then received email to say they were able to produce and send out in 48 hrs for my daughter to take to Jamaica for her wedding holiday! All received with huge thanks. Fantastic company👏

The shot glasses look excellent: both the letters and glasses (which are bigger than expected so that’s a nice surprise). I bought the guarantee at checkout and 2 shot glasses arrived broken. I contacted Confetti and they’ve been very helpful and made it all very quick and easy - and 2 more glasses are now on the way! Thank you xx

If I could leave zero stars I would.
I placed my order for a guest book frame on the 25th May, paid for express 48 hour shipping at £6.99 to be deliverered for Wednesday 29th (The Monday was a bank holiday). I didn’t receive a confirmation email so had to email them, extra hassle but hey, it happens. Now a week later and I still haven’t received my item. Today I received a text saying it will be delivered on the 4th. My event is on the 2nd. I messaged them to request a full refund, they replied saying they will refund the shipping cost.
I am beyond furious, what am I possibly going to do with a guest book AFTER said event? Worst part is that they actually ask you for the date of your event when checking out so they clearly know I will have zero need for it. I’m still trying to get my refund put through.
This was my first time experience with this site and will be the LAST! Had it been dealt with better, I wouldn’t feel like this. It’s that fact I’ve had to ask for my own confirmation email, they charged me for express shipping which took longer than standard delivery and then to top it all off they won’t just give me my refund.
UNRELIABLE, do not trust!!!

I have nothing bad to say about confetti.
I ordered glass vase set and sand. The order process was easy. They kept me updated via emails and text message near delivery day and time. 2 of the vases where engraved in a slightly different font and size but this where separate from the set as they where additional vases. I emailed customer service and they where fantastic they explained why they where different but also understood me when I said I wanted all the same as a complete family set. They went above and beyond and gave me several options we could take/try. And I now have 2 new ones coming out to match.
I can not rate the customer service enough. Ellen who I spoke to via emails was fantastic and communication was speedy.
I would definitely use this company again.
Thank you.
Kelly

I placed a very large order for the adorable top hat favor boxes with Confetti.co.uk after looking for weeks for a retailer who could supply several of them for a wedding. I was concerned about placing the order without first testing the quality with just one, but I didn’t want to risk them selling out. Upon placing the order, I received an email confirmation that the order would arrive with two weeks to the US, which was fine. A day later, I received an email from Lesley in customer service informing me that my ordered needed to be adjusted/replaced. I thought this might delay the shipment, however only 3 days later the box with all 150 top hat favor boxes had arrived to my door! The quality of the favor boxes is wonderful. They are small (see sizing) and have a lovely sheen and delicate ribbon. I highly recommend this website and seller! Thank you, Confetti!

I am really impressed by Confetti's customer service and proactive assistance. They contacted me to help resolve a problem with an order I had made, and could not have been friendlier or more reasonable. I have used Confetti for my upcoming wedding and I recommend this company. Susannah.

I ordered 2 sets of the personalised ‘silk’ pyjamas and I’m so disappointed with the quality. Apart from the fact there are loose threads and ‘bunched’ threads at the seams of both sets, the personalisation itself is very poor. The fabric used to stiffen the silk to apply the embroidery can be seen straight through the material. Overall they just look cheap and thrown together, I’m so disappointed. From reading other reviews and understanding the returns policy for personalised goods I haven’t even bothered to air my disappointment directly with the company as I’m sure it will fall on deaf ears. Wouldn’t recommend.

Ordered my wedding favours for Confetti and they are absolutely brilliant! Highly quality and reasonably priced! I will be recommending them to all my friends who are due to tie the knot!

Thank you again :)

Excellent customer service and the quality exceeds the pictures online. Very quick delivery. Definitely recommend this company!

Ordered personalised napkins for my wedding.
They arrived and were beautifully engraved, approx 25 were slightly marked at the top, it looked like where the box had been damaged in transit.
I emailed customer services and within 10 mins the problem was sorted. A sincere apology and a full refund including delivery.
Would highly recommend using this site, so refreshing to deal with a company who are totally there to please the customer.
Thank you !! xx

Item arrived early and exactly what we wanted for my daughters wedding would recommend this company

Poor customer service and rude customer representative. Premium next day apparently not guaranteed and now refusing to provide full refund. Cant believe the rude attitude I have received.

This was my first order from Confetti who I came across when Goggling for a Cloud Drop Top Frame Guest Book to use for my daughter's up-coming baby shower.
The product arrived well packaged and quickly but unfortunately there were a couple of small chip markings on the frame. I telephoned Customer Services and spoke to Lesley who asked if I could email over a picture of the damage so that she could arrange for a replacement to be sent out.
Upon receipt of the photo, Lesley arranged a replacement product to be sent out to me on the same day via first class delivery without any fuss at all.
I appreciate that this was a VERY small order for Confetti but I was hugely impressed with the professional and wonderful service that was provided - especially in this day and age when some stores lack any kind of service. In particular Lesley was kind and attentive to my requirements.
I would like to note that I was not asked to provide any kind of feedback/review but because of the service that I received I specifically emailed Lesley to ask if I could provide a review for the company - hence this feedback!
I would certainly purchase from Confetti - again based on my own experience - and would be happy to recommend them to anyone going forward.

Ordered a lace robe for my wedding morning, it arrived damaged with pen marks all over it, have emailed on the 13th of April and 18th of April and no response, called today and got a message saying we can't take your call, call us back or email us...

I've ordered from Confetti twice now and both times the items have been just what I was expecting. I recommend adding the insurance on at checkout as the first time my order arrived, one of the easels was broken. I contacted customer services (spoke to Ellen) and a replacement arrived the following day with no fuss. The second time I ordered a personalised ring box which didn't close properly, I contacted customer services (spoke to Ellen again) and again with no fuss I was offered a replacement or a refund. I asked for the refund and this was issued within 24 hours of the item being received. I didn't need to return the item

Do not buy disposable cameras from here . We ordered 10 for my son's 40th birthday party 3 weeks ago at a cost of £52 and paid £89 for developing and out of 163 photos taken none were satisfactory. Very dark with what looks like dust all over the photos so no memories of the event at all . A real disappointment and I feel incredibly upset too as I've paid the developing of the film for nothing and l now see other people have complained about this and yet you're still selling the cameras at less than l paid !! Will never use this company again .