Contrado US Avis 409

Shopping for the material was easy and loading a custom print was even easier. When the material arrived it was exactly as described and the quality of the print was amazing.

I received an email to clarify something about my order. They took the time to make sure they had the order done correctly. Excellent! I am a repeat customer and very thankful!

My warning is to not spend a single dime here because this company has no redeeming qualities.

I ordered a custom print makeup bag with a handmade image as a gift. I received the worst quality bag for the most egregious price. Over $80 for a cheap-quality, thin polyester fabric over a fake-leather feeling bag that has no organization pockets.

The fabric was already pilled before I opened it and felt like it could rip at the slightest scratch. I have no doubt in my mind that this is a dropshipped-esque product that is upcharged in the US.

After receiving the product (which in my opinion is as good as defective), I was offered, at max, after numerous back-and-forth emails, 50% of my $80 payment as store credit for my dissatisfaction.

I ended up ordering another bag for $13 from another company that far exceeded the quality, function, size and value of my Contrado bag. Furthermore, I disputed the charge with Contrado and winning.

Yash was on the ball. Their response time was excellent and what could have been quite complicated was made simple and resolved.

I had an excellent experience working with Contrado on both of my orders for 4As, placed on December 4, 2025, and February 6, 2026. The quality of the products was consistently outstanding, with careful craftsmanship and attention to detail. The Contrado team was responsive, helpful, and clear in their communication, especially when I needed clarification about sizing and packaging. Both orders arrived in perfect condition, and the overall service was smooth and professional from start to finish. I highly recommend Contrado and look forward to continuing our collaboration.

I ordered several times the same espresso cups from Contrado. I noticed on my last order that there was a change in the saturation of the colors and the image was not centered the way I designed it.
I reached out to their customer service to get to the bottom of this. Yash helped me figure out what happened. I was very impressed with his willingness to work with me to find a solution to my problem.
I really like the fact that I can get feedback from Yash on future designs and how I placed them on the products before they get printed. This quality control is priceless.

Their products in general stand out, because of the great quality of the prints and the materials they are made of.
Overall I'm very satisfied and can only highly recommend Contrado.

We printed a photo on cotton fabric for a bookbinding project for our wedding. It was important that the color was accurate as well as the dimensions, and it was perfect. Shipping of a sample set got stuck in customs and took almost a month to the US, but the actual product came super quick, within 10 days. We are beyond happy with the results.

Not only does Contrado deliver an exceptional quality product, the designs as appearing on the mock ups, are identical in placement, and in every aspect to what is actually received in-person. Additionally, the production, printing and shipping process is very much transparent, including if on any occasion, there may be a delay or reprint—progress is very easy to follow and consistent. Thanks very much to a young IG influencer named Cordery, I’m happy to have rediscovered this company for my products (boxers, socks). Their catalog is vast enough to where I can expand into future offerings, when needed down the line. I hope Contrado will expand into trunks (half-length boxers) and hip briefs.

We ordered a blanket with my wife’s artwork on it for our granddaughter. It was shipped promptly and the quality was excellent. We will be using them again soon. We highly recommend Contrado.

The product is great quality, and the shipping was FAST especially since it was coming from overseas.

I've just received the bookmarks I designed, and the reproduction was stunning. They also arrived quickly, and were beautifully made. Thank you so much.

Beautifully made, I love it. I wanted to capture a personal memory of a sunrise on a 140 cm square canvas. The canvas arrived carefully packed and it’s just perfect. All the colours are captured beautifully and clearly, even the shades of the sun and the waves of the sea look so alive… wonderful work, Contrado 👏👏👏

This is a very exciting company, making quality items. I have had my art work printed onto a variety of items from card cases, cushions, floor lamps and a kimmo. I use prints of my artwork. I favour the velvets. They make my art work sing.

Integration with my e-commerce site was fairly smooth so I give two starts for that. Unfortunately, Contrado has very seriously and negatively affected my ability to sell my product or accept payment. I originally was using paypal to accept payment which is connected to contrado but my bank flagged my two accounts which were under paypal with fraud activity so I was forced to open as separate account to accept payments from my business. I am the owner. At this point Contrado does not let you change your payment method and I was stuck with paypal. This then affected the fulfillment process down the line.

I also had some trouble with them because you can't see your products within your own e-commerce platform, when you click the app it brings you to their website... i found it a bit difficult to use and understand. Once my customer order was completed I waited for the payout and then I went to go pay contrado in order to have the order fulfilled. At this stage there is no communication or indication of them putting the order into production or for what is going on. When I went to pay them the website did not work properly and rerouted me to a page that bypassed any way to pay... I was unable to complete the process whatsoever. On my end it said fulfillment requested.

So I contacted them about it. Their response was, it looks as though you do not have any items in your cart... so they were viewing me as a customer. This is a pretty serious problem. From my perspective I could see how this could actually look suspicious if it's not fixed and it looks like I am committing a crime because my name is different than my client.

As I am waiting to hear back from them my third bank account was flagged for fraud and closed... I am now without a bank account!!!

I am not using them again. Their prices are a deterrent to sales and this has nearly ruined my business. Next time I won't be so naive.

I am now in appeal with my bank and trying not to lose business as a result.

I ordered a custom item expecting professional quality and got the opposite. The print and finish did not match the photos on the website, and customer service has been slow and unhelpful about resolving it. For the price, this should have been flawless, not something I’m now disputing with my bank. I won’t be ordering from Contrado again and wouldn’t recommend them for important gifts or deadlines.

If you’re on a deadline or need a reliable gift, save yourself the stress and go somewhere else.

Update: Item was advertised as [“genuine leather”] but what I received was clearly pleather: stiff, plastic-feeling and smells of chemicals. I’ve escalated this through my bank rather than through Contrado directly. I’ll update this review when the dispute is resolved.
Invoice Number: 3272546

Words cannot describe how happy I am with my purchase! The colors on the fabric are vibrant and really stand out. When I received it, I snipped off a few pieces and I put them in the washer and dryer to see how they would hold up and of course they didn’t fade. They didn’t shrink and they didn’t fray. The cherry on top was incredibly fast shipping! From start to delivery was less than a week! I’ll be back! 😃🥳🎉

This is the first time I am writing a review on Trustpilot. I am so disappointed with Contrado, that I felt I have to at least do something about it..

I ordered from what I thought was a US-based service. The sponsored google link to the website is titled Contrado USA and they lead their marketing with 1-2 day delivery within the US.

The import taxes I had to pay on my order were over 67% of the actual cost of the fabric. I would not have chosen this service if I would have know this!

And because I sent it to someone from Etsy who is crafting a quilt for me with this fabric, they had to pay on my behalf, and I have to reimburse them. It just feels like poor customer experience all around.

I did talk to "customer support" on their website, and basically it was an AI that when I asked it if it is an AI said "no". I was told they'd get back to me via email, but noone has written to me, and the parcel has already been delivered.

I am writing this in hope someone else takes a second consideration before going with them. I presume there are better and more honest alternatives out there?

Really great concept for my restaurants and businesses with the large mural/wallpaper printing. But.......I used to be able to get help with the design and you stop doing that so I have to go elsewhere.

We ordered custom wallpaper for our business. Proof that was sent showed a full pattern of paper but we received six rolls that did not have the full print- think cut off company logo and 3/4 white space with the other 1/4 our company logo that was cut off in the middle.

The site was easy to use. The labels came out amazing! I was very pleased!