HAVING DEALT WITH AI PREVIOUSLY WITH OTHER ORGANISATIONS, WITHOUT AN ENJOYABLE EXPERIENCE, I WAS FEARFUL HOW THIS PURCHASE WOULD TURN OUT. I AM GLAD TO CONFIRM EVERY STAGE OF OUR BUISNESS ARRANGEMEN... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Required a lawnmower part, which was subsequently sent to me, but incorrect. The help desk to replace the part was very helpful in establishing the correct new part replacement.
L'entreprise a répondu
When i received my new lawnmower I was totally pleased with how it looked and performed. It really cut grass exactly how I hoped it would. I then encountered a problem with one of the batteries whi... Voir plus
L'entreprise a répondu
Misdescribed a plastic motor housing as a "complete motor assembly". When I contacted them I was offered a refund but had to chase it after 10 days. Not a company I would recommend.
L'entreprise a répondu
À propos de l'entreprise
Coordonnées de contact
Unit A & B, Escrick Business Park, YO19 6FD, York, Royaume-Uni
- help@coreservice.co.uk
- www.coreservice.co.uk
4,4
Excellent
403 avis
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Réponse de Core Service
Thank you for your wonderful review! We're delighted to hear that you found the ordering process easy and that your delivery arrived with a smile. Providing a smooth experience from start to finish is what we aim for, and your kind feedback means a lot to our team.
Inconsistent or non-existent service!
Initially they said they did not stock the item but then the order was processed and received ok!They did not respond to my request for a bolt to fit the wheel.Mmmmm!
1 juin 2026
Réponse de Core Service
Thank you for your feedback. We apologise that you felt your enquiry had gone unanswered.
Having reviewed our records, we can confirm that we responded to your request on 2 June 2026. We are sorry if our reply was not received or if it did not fully address your query.
If you require any further assistance or additional guidance, please contact us via coreservice.co.uk and we will be happy to help.
Thank you for bringing this to our attention.
Ace Service
Panicked initially as spoke to AI. But answered all perfectly put questions and got email the following day asking part number. Part arrived within 48 hours. Excellent service
1 juin 2026
Réponse de Core Service
Thank you for your wonderful review. It's great to know that the follow-up email provided the information you needed and that your part arrived within 48 hours. We understand that using AI support can be a new experience for some customers, so we're especially pleased that it worked well for you. Thank you for your kind words and for choosing Core Service.
Réponse de Core Service
We're pleased to hear that we had the part you needed and that you were happy with the quick delivery. Providing the right parts and a fast, reliable service is always our goal. We appreciate your feedback and thank you for choosing Core Service.
Prompt delivery
Prompt delivery, accurate parts search, helpful information about what is and is not supplied.
1 juin 2026
Réponse de Core Service
We're delighted to hear that you found our parts search accurate and our product information helpful in clearly explaining what was and wasn't included. It's also great to know that your order was delivered promptly. We appreciate your feedback and your support.
Very helpful sales service
Very helpful sales service. Quick delivery. Kept informed of the delivery all the way. Great products did the job nicely. Thank you.
1 juin 2026
Réponse de Core Service
We're delighted to hear that you found our sales team helpful and that your order was delivered quickly. It's great to know that the delivery updates kept you informed throughout the process and that the products met your needs and did the job perfectly. We truly appreciate your kind words and your support
Excellent service
1 juin 2026
Réponse de Core Service
Thank you for your review. We're delighted to hear that you received excellent service. We really appreciate your feedback and your support, and we look forward to helping you again in the future.
Réponse de Core Service
We're pleased to hear that you found the part easily, were happy with the price, and received speedy delivery. We really appreciate your feedback and your support, and we look forward to assisting you again in the future.
Réponse de Core Service
Thank you for your kind review. We're pleased to hear that you were happy with our service and that your parts were delivered quickly and on time. We really appreciate your feedback and your support, and we look forward to assisting you again in the future.
Fast and efficient service parts…
Fast and efficient service parts arrived bang on schedule
30 mai 2026
Réponse de Core Service
We're delighted to hear that you were pleased with our fast and efficient service and that your parts arrived right on schedule. We really appreciate your support and look forward to serving you again in the future.
Great service & quick delivery.
31 mai 2026
Réponse de Core Service
Thank you for your positive review. We're pleased to hear you were happy with our service and quick delivery. We really appreciate your feedback and your support, and we look forward to serving you again in the future.
Ordered a spare part for my strimmer
Ordered a spare part for my strimmer, easy to navigate the spare parts exploded drawing on the website, part was received promptly, great service
30 mai 2026
Réponse de Core Service
We're delighted to hear that you found our website easy to navigate, especially the exploded parts diagrams, and that you were able to quickly identify the correct part for your strimmer. It's great to know the part arrived promptly and that you were pleased with the overall service. We really appreciate your feedback and thank you for choosing Core Service.
Easy to order service
Easy to order service, unfortunately let down by the carriers APC who always delay delivery!
31 mai 2026
Réponse de Core Service
We're pleased to hear that you found our ordering process easy to use. However, we're sorry that your experience was affected by delays with the delivery service. While we work closely with our delivery partners to provide a reliable service, we recognise that delays can occasionally occur, I apologise for that. Thank you for your patience and for choosing Core Service.
Easy to order fast and efficient…
Easy to order fast and efficient delivery have ordered again highly recommend this company
27 mai 2026
Réponse de Core Service
Thank you for your fantastic review. We're delighted to hear that you found the ordering process easy and that your delivery was fast and efficient. It's especially rewarding to know that you've ordered from us again and would highly recommend our company. We truly appreciate your continued support and look forward to serving you again in the future.
Réponse de Core Service
We're delighted to hear that you found our service fast, prompt, and helpful. Providing excellent customer support and efficient service is always our priority, so it's great to know we met your expectations.
Rear roller for lawnmower.
Delighted to find the exact, correct part for my lawnmower. Difficult to find this part in usual sites. Excellent, rapid dispatch, at a good price. Thanks to Coreservices.
30 mai 2026
Réponse de Core Service
Thank you for your wonderful review. We're delighted to hear that you were able to find the exact rear roller you needed for your lawnmower, especially after having difficulty locating it elsewhere. It's great to know that you were pleased with our pricing and rapid dispatch service. We truly appreciate your kind words and your support.
Réponse de Core Service
Thank you for your review. We're delighted to hear that you were pleased with our service and found everything to be delivered in a timely manner. Providing excellent customer service and prompt delivery is always our goal, so we truly appreciate your positive feedback. Thank you for choosing Core Service.
Found it difficult to navigate parts…
Found it difficult to navigate parts catalogue until I emailed to verify I ordered the right parts.
29 mai 2026
Réponse de Core Service
Thank you for your feedback. We're sorry to hear that you found our parts catalogue difficult to navigate initially. We're pleased, however, that our team was able to assist you via email and help verify that you had selected the correct parts. Your comments are valuable to us, and we'll take them on board as we continue to look for ways to improve the customer experience.
From ordering the spare parts I needed
From ordering the spare parts I needed, the speed of recieving them was brilliant everything was so easy and straightforward Bravo for core service Many thanks!
29 mai 2026
Réponse de Core Service
Thank you for your fantastic review. We're delighted to hear that ordering the spare parts you needed was easy and straightforward, and that you were impressed with the speed of delivery. Providing a smooth ordering experience and prompt service is something we work hard to achieve, so it's wonderful to know we met your expectations. We truly appreciate your kind words and support. Many thanks for choosing Core Service.
Efficient and Knowledgeable
Although our lawn mower was outside of warranty, Alice from Coreservices remained helpful, efficiently pointing us towards solutions and the specific part required .
29 mai 2026
Réponse de Core Service
We're delighted to hear that Alice was able to assist you efficiently and provide the information you needed, even though your lawn mower was outside of warranty. We pride ourselves on offering helpful and knowledgeable support, and it's wonderful to know that Alice was able to point you towards the right solution and replacement part. We appreciate your feedback and thank you for choosing our services.
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