Rob and the team at the Norwich store were really fantastic and were really kind to our two grandaughters while we were choosing our furniture. Marlon and Damian delivered our sideboard this morning... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The products are beautiful but the service wasn’t good. Staff busy chatting to one another & not friendly. When we approached the till with a lot of products a male staff member said ‘oh we’re busy h... Voir plus
L'entreprise a répondu
Our delivery team Ryan & Bernard were absolutely lovely guys. Very efficient, super friendly, polite and respectful. They unpacked, handled everything and carefully dealt with all the packaging and... Voir plus
L'entreprise a répondu
Cotswold listened to our request to ensure table and chairs colour matched, as they were sent on different shipments. Helpful and friendly in-store service to provide exactly what we needed. Very ple... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.
Who are The Cotswold Company?
Écrit par l'entreprise

- Beautiful Products
- Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
- A responsible business
- We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
- Quality you can trust
- Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.
Coordonnées de contact
Riverside Road 61, NR1 1SR, Norwich, England, Royaume-Uni
- 01603 697952
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Kept me informed of delivery times were…
Kept me informed of delivery times were very considerate when I asked for the sofas to be put in appropriate areas.Names of the men wereAsher and Rich. And would definitely use again.

Réponse de The Cotswold Company - Norwich
Very helpful assistance in the Norwich…
Very helpful assistance in the Norwich branch ladies were great
Bernard and Ryan. Fabulous
Delivery today from Bernard and Ryan was a joy. Lovely friendly and respectful of my home to ensuring nothing was damaged whilst exchanging and delivering a new free standing larder.
The person I spoke to was friendly and…
The person I spoke to was friendly and efficient. Ordering the item was easy and delivery arranged for my day of choice.
Happy from start to finish putting the…
Happy from start to finish putting the customer first.
Mathew and Courtney arrived in the slotted time for delivery, very polite and friendly.

Réponse de The Cotswold Company - Norwich
Friendly professional service with a smile
Our delivery team Ryan & Bernard were absolutely lovely guys. Very efficient, super friendly, polite and respectful. They unpacked, handled everything and carefully dealt with all the packaging and removed every last piece and took it away with them.
Even when holding a heavy piece of furniture they asked if shoes should be removed before entering the house.
Our item was damaged which was no reflection on them, they were attentive and super helpful. Lovely professional service, thanks guys.

Réponse de The Cotswold Company - Norwich
Top quality goods and very we’ll made…
Top quality goods and very we’ll made new bed and dressing table and bed side tables
Good quality furniture and soft furnishings at reasonable prices
Show room is spacious and furniture displayed attractively. Help and advice on hand and friendly attitude.
Good communication and easy to deal…
Good communication and easy to deal with. It was easy to get in touch about the order and staff were very helpful. Furniture delivered on schedule. Finally, Matthew and Courtney were polite and careful when bringing the furniture into the bedroom.

Réponse de The Cotswold Company - Norwich
Bookcase delivery
We just had Sam & Igors deliver our bookcase. Super friendly and very careful and considerate. They offered to unpack and put the bookcase just where we wanted it. Top job lads! Thank you

Réponse de The Cotswold Company - Norwich
Purchased a double bed with install
Purchased a double bed with install. We had Piotr & Maciey, both were every polite, tidy and done a great job.
Would recommend.

Réponse de The Cotswold Company - Norwich
Really pleased with my purchases
Really pleased with my purchases, and the customer service from the Norwich store and the delivery drivers Dani and Nahim today.
I would recommend this brand to others for home furnishings. Well done as this level of great service doesn’t happen often.

Réponse de The Cotswold Company - Norwich
Norwich outlet excellence
Today I visited the Norwich outlet. My first visit but won’t be the last.
The staff were so helpful and friendly made the time I spent there enjoyable.
The items of furniture I purchased from the outlet were excellent quality and a very good price.
I highly recommend anyone looking for quality furniture and home accessories at a good price to pay a visit
Friendly & helpful staff
The team was very approachable and…
The team was very approachable and friendly. They even let our dog try the sofa.
Great service
Good, prompt response to my enquirey to Rob in the showroom who emailed me back the assembly instructions for a bed we were considering buying. We then emailed Rob to confirm our requirement to which he then raised our order, sent us a payment link and confirmed the delivery for three days later.

Réponse de The Cotswold Company - Norwich
Lovely settee delivered by two friendly…
Lovely settee delivered by two friendly and professional couriers. Very pleased with the quality of the settee and the good service today. Thank you.
The delivery men Asher & Richard kept…
The delivery men Asher & Richard kept me up to date of when my Wardrobe etc were going to be delivered. They were very respectful of my home, and put the furniture in the rooms of my choice. Thank you.

Réponse de The Cotswold Company - Norwich
Fred and Abel
Fred and Abel, arrived spot on the forecast time, brought the furniture into the house, un packed it for me and took away all the packaging.
They are good guys.

Réponse de The Cotswold Company - Norwich
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







